/10
★★★★★
based on 3466 published reviews
★★★★★
based on 3466 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Better warn the customer of shipping dates. After payment, I did not receive any information on the shipping date.
Yves B.
purchased on 01/09/2024
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3/5
★★★☆☆
Hello, I bought the NSW hard disk, the DHL delivery man found the DHL relay closed thinking it was my home... in short Curious that the hard disk arrived in 2 pieces, so I had to assemble it without any instructions. Sincerely
Ludovic P.
purchased on 01/09/2024
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2/5
★★☆☆☆
Had to relaunch for order to be taken into account. BlueTooth controller missing. Still not delivered after 1 1/2 months.
Olivier P.
purchased on 31/07/2024
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3/5
★★★☆☆
Order delivered in 2 instalments and no response to my emails and phone calls.
Laurent M.
purchased on 01/08/2024
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3/5
★★★☆☆
Three stars because of the shipping time not respected at all announced between 7 to 10 days and finally more than one month of waiting, otherwise the product is in conformity with some details, rom in double, all is not scraper correctly, error between the name and the video of certain games. And finally, the package is not very well protected. Too bad, we're not far from perfection.
Frederic T.
purchased on 01/07/2024
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3/5
★★★☆☆
Console not working customer service not very present but I hope to be satisfied when I get the new console.
Mélanie A.
purchased on 16/07/2024
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2/5
★★☆☆☆
Delay very long 1 month in more obliged to call several times because in the event of problem of their share one but not held with the current one.
Bernard B.
purchased on 14/06/2024
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2/5
★★☆☆☆
Ridiculous packaging, the documentation is symbolic and unprofessional. Between ordering the memory cards and delivery... 1 month passed. It was a birthday present. Don't be in a hurry
Christophe Alain P.
purchased on 23/04/2024
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2/5
★★☆☆☆
After ordering, I received the console fairly quickly, but there were a few problems with it once it was up and running (juice cut on the casing and inability to get sound despite digging into the settings), so "unfortunately" I asked for a return (refund).
Richard B.
purchased on 18/04/2024
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2/5
★★☆☆☆
The screen regularly jumps when playing games. The controller doesn't fit the diagonal, so many fighting games are unplayable.
Julien P.
purchased on 06/04/2024
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3/5
★★★☆☆
One regret: the controller supplied is not the one described in the user manual, and I had to fumble to find the key combinations I needed to navigate the machine.
Laurent G.
purchased on 13/02/2024
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3/5
★★★☆☆
Perfect product Customer service very slow to respond
Damien M.
purchased on 14/02/2024
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3/5
★★★☆☆
Fast and accurate service
Axel B.
purchased on 31/01/2024
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3/5
★★★☆☆
Top price
Jeremy G.
purchased on 07/01/2024
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3/5
★★★☆☆
Product did arrive, however, not within the announced timeframe (much later😒) and all because of a Steam deck model issue, in fact they told me about a compatibility problem between the micro SD card and OLED Steam decks, which according to their latest test, still needs to be reworked. Except that I don't have this model at all, so as a result I've had a 15-day delay in delivery for this bullshit. So for other customers (batocera micro sd card for Steam deck), specify the Steam deck model, otherwise it'll be like me. Apart from that, it works fine, just a bit of trouble at first to configure everything on a TV, because obviously there are no instructions.
Anthony L.
purchased on 07/12/2023
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3/5
★★★☆☆
Nice products but lack of information on the site like the non-compatibility of Steam cards on oled, the after-sales service does not follow it's a shame and frustrating. I'm currently waiting for my Steam cards to be updated and for my shipping costs to be refunded.
Clément F.
purchased on 30/11/2023
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2/5
★★☆☆☆
It's over priced alot of games don't work. Same Games are duplicate and most important they ship the item so you pay very high custom charges. The console had a software update so I updated it now all the games stop working and sound is messed up if they do work. The company said you should not update the software, its their company update .AVOID AT ALL COSTS THEY DONT HELP. Wasted over £350 including cusom charges.
Abdul R.
purchased on 23/11/2023
3/5
★★★☆☆
In the Batocera SD card for SteamDeck, there are quite a few games, notably Neo-Geo, which don't work at all despite the change of emulator, etc. I was obliged to buy an SD card for SteamDeck on aliexpres in order to recover these games. I had to buy an SD card for SteamDeck on aliexpres to get these games back, because I was so fond of them. Fortunately, neo-geo games work on this card. A retrogaming boy tried to fix the problem remotely, despite the two hrs of remote work it didn't work, I gave up afterwards. I give 3 stars because at least you tried to give a solution to my problem.
Carlos S.
purchased on 26/10/2023
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3/5
★★★☆☆
Satisfied with my purchasing experience, but could be improved with more clarity and ergonomics in site navigation. Especially when it comes to knowing which games are available on which system. This last point is laborious.
David C.
purchased on 30/11/2023
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2/5
★★☆☆☆
I'm not rating the store itself, but the product sold, in this case the Retrobox 4 - Why this rating? Well, because the PS VITA isn't functional and the PINBALLS games don't have key settings, so you have to do some research to find out how to map the buttons - not impossible, of course, but it's supposed to be plug and play, isn't it? Too bad, because the product is fine
Laurent W.
purchased on 05/11/2023
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3/5
★★★☆☆
Delivery time over a month. If I don't write I don't get any news
Cyrielle D.
purchased on 18/09/2023
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3/5
★★★☆☆
I had to contact customer service several times. Order arrived late. No commercial gesture to apologize ... the person I had on line several times was however friendly. We're still a long way from Amazon customer service.
Fabien H.
purchased on 08/10/2023
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3/5
★★★☆☆
Fine
Mehdi M.
purchased on 30/09/2023
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3/5
★★★☆☆
Fine
Mehdi M.
purchased on 30/09/2023
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2/5
★★☆☆☆
Had to pay £127 extra with DHL to receive my product past customs
Wayne H.
purchased on 25/09/2023
2/5
★★☆☆☆
As a general rule, everything goes smoothly - delivery times and after-sales service by telephone. But unfortunately, when the product is no longer under warranty, it's impossible to have it repaired "even if you want to pay for the repair" or to have it taken back to buy a new one.
Arnaud D.
purchased on 13/07/2023
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3/5
★★★☆☆
I bought this card mainly for the 2321 games on the Atari ST, which are not available on the ???? card.
Zimmermann M.
purchased on 26/08/2023
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2/5
★★☆☆☆
Hello I received the console but not the controller number 55516 too bad
Johanna A.
purchased on 02/08/2023
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2/5
★★☆☆☆
It takes a long time to receive the order and it's not what you expect. e.g.: the m2 case of the switch disk. the system isn't finished, as Jay says in the videos.
Hervé F.
purchased on 28/05/2023
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3/5
★★★☆☆
Given the size of the disk, it's going to take some time to test all the games. By the way, no Switch games, too bad. And a hard drive enclosure too small to accommodate the 8TB.
David D.
purchased on 21/07/2023
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