/10
★★★★★
based on 3466 published reviews
★★★★★
based on 3466 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I just received the hard drive, what is this thing? not at all like the picture, plus thanks for the chocolates that melted on the manual...... The case is an ICY BOX normally, not this ugly and cheap thing, the key is tiny, not even tested, because frankly disappointed, we feel really ripped off..... ORICO make more nice boxes, between 28 and 34 they sell them on Amazon, not even a stand to hold it vertically even though it exists, Seriously, there's a problem, I'm waiting for explanations,
Mikaël
Translated review
1/5
★☆☆☆☆
You should not be in a hurry when you order from them, they tell you that the product is in stock and 1 month later you still haven't received it
Gaspard Z.
Translated review
1/5
★☆☆☆☆
Not much service Edit: in response to the answer... how do you try to help me? The solution would be to send the console back to you for a refund. At my expense? And if I get a new console... the price has gone up, do I have to pay the difference? Why don't you do an exchange? Why don't you want to talk about it on the phone and offer to talk about it on Facebook or by e-mail with answers that are halfway off the mark? Unfortunately, you don't want to deal with this situation and I regret that. When I wrote my first review, I was contacted. But my questions were not answered. I have reset the console as requested, but I am still having problems. I'm at the same point. I wonder if the console I bought ever had an owner modify it and send it back because he couldn't get away with all the crap he did on it... I wouldn't know because I'd love to ask questions, but email exchanges that go in circles annoy me. So I'm playing with this console that doesn't work the same way twice and isn't quite what I bought.
Poule P.
Translated review
1/5
★☆☆☆☆
Although I understand the shortage of components, a misleading advertisement on the delay is annoying - a lack of communication on the part of the Boutique - I want to believe that the work is well done and serious but here a bad experience and I still have not received my Order with almost 1 month to go
David G.
Translated review
1/5
★☆☆☆☆
Terribly disappointed.... I have just received the console and asked for assistance because I was stuck on the black screen marked recalbox and after a first assistance the games did not work. After the second assistance it worked but it was impossible to quit the games. I have turned the console back on but it is still stuck on the black screen marked recalbox. I am very disappointed because since then I have had no support and I will send it back and demand a refund.
Julien .
Translated review
1/5
★☆☆☆☆
Still haven't received a refund confirmation email!
Bertrand G.
Translated review
1/5
★☆☆☆☆
64GB console... 50 GB used Edit: the review below was before I realized that a lot of other games ran very poorly. Especially on N64. So very disappointed On 22000 games present, it is necessary to count on 1/2 or 1/3 of this figure. First of all, 8000 C64 games are not usable; impossible to launch. Most of the games are duplicates or triples or more, on different systems. And I'm talking about identical versions, not series... Sometimes, on the same system, almost every game is present several times in a row. The same title, in exactly the same version, is played between 3 and 10 times. Many games are in Japanese, without the translation as indicated on the website. Impossible to understand how to start the game. The number of games in each system... Has nothing to do with the list indicated on the website. The controller is also not the same. After contact, no answer other than that it's complicated to make a system like this... And that I can return it. I'm still happy with the games, because it's for my 7 year old son and a few nice games are enough for his happiness. But for those of you hoping for the games advertised... Tell you that it is rather a lottery. As for the menus of the selection of systems of favorites etc. ... It is simple and effective. The small thumbnail with a picture of the game for most of them is very convenient to make his choice. The search functions are practical too.
Poule P.
Translated review
1/5
★☆☆☆☆
Retrobox 2TO console received without keyboard and with a wired controller
Tarek M.
Translated review
1/5
★☆☆☆☆
They advise and promise games before the purchase and then once the equipment is received and the promised games don't work they don't reply and "prefer to leave it at that" shameful to avoid !!!!
Olivier T.
Translated review
1/5
★☆☆☆☆
Delayed much too long disappointed Delayed much too long 3 weeks to receive my parcel it was to arrive at such date then another and still another one a blow they have the product close to leave the following day it one always not received
Nicolas D
Translated review
1/5
★☆☆☆☆
A shame!! the worst shopping experience on the internet. I just asked for info on my delivery. Seller lied to me and promised delivery..he hadn't even sent the item. after inquiring with DHL. He tells you: Article goes through Belgium, Lie the seller is in Poland! Then the seller insults you and lies..I really advise you to avoid this site.
Charly
Translated review
1/5
★☆☆☆☆
Shameful! simply Shameful.. Absolut liar seller! product comes from Poland false information on the site! nothing comes from France. Then when you ask for info he insults you the worst purchase of my life on the internet I was refunded..and I found the same item 250 cheaper... Search by typing PC BOX game console
Charly
Translated review
1/5
★☆☆☆☆
Because I did not receive it Disappointed?
Yann A.
Translated review
1/5
★☆☆☆☆
Maybe it's an internet scam. I ordered over a month ago, delivery 48/72h. I still have nothing, I was well cashed by cons a month after nothing, it puts that it is in preparation and of course nobody responds to my requests, no news.
Val
Translated review
1/5
★☆☆☆☆
Do not order a console from them. Big scam, the console does not work properly from the beginning. The so-called Bluetooth controller does not work. There are not all the games and the after sales service, a shame without a name. I didn't send the console back because others have done so and still don't have a console and no return of their money so really I urge you to skip it. You will just lose money.
Client
Translated review
1/5
★☆☆☆☆
Service after sale lamentable hyper long to answer is to refund one must always be behind them to have something very bad point
Anthony B.
Translated review
1/5
★☆☆☆☆
I received my console with an American plug
Mohamed
Translated review
1/5
★☆☆☆☆
For a layman who loved the games of the 80s, extreme disappointment: not very ergonomic, impossible to pair the controllers easily, many pitfalls that make it difficult to manage many games do not work at all, several interlocking management: we see that it is a copy of recalbox, then there is KODI and a third ARCH impossibl to reach impossibel to save easily I buy a 2nd wireless controller 8BitDo Pro+ but no model saved in the list proposed big disappointment the site responds intermittently and is very often impossible to reach...
Serge B.
Translated review
1/5
★☆☆☆☆
The beige consol from the beginning and full of defects and full of games it does not work
Amine I.
Translated review
1/5
★☆☆☆☆
Kundenservice unter aller Kanone Nach fast einem Monat warten nichts keine Packet keine Versandbestätigung.So nachdem sich Firma einmal per Email gemeldet hat und antwortet das,das Geld nicht überwiesen wurde habe ich ihnen die Überweisungsbestätigung geschickt.Das war vor 4 Tagen,seit dem nichts keine Antwort.Habe langsam das Gefühl das die 500 Euro futsch sind.Würde jeden raten es sich gut zu überlegen hör zu bestellen,nicht sehr seriös.....
Ati T.
Translated review
1/5
★☆☆☆☆
No answer to very precise and simple requests. Example: "The games and emulators listed in your description do not correspond to what was delivered. How do I update and install the missing emulators?"
Marco
Translated review
1/5
★☆☆☆☆
The video game does not work
Pereira N.
Translated review
1/5
★☆☆☆☆
Still no sound, and unable to play the N64 game. Retrogaming tips are bogus and never solved anything. 300 screwed up.
Laurent B.
Translated review
1/5
★☆☆☆☆
I can't start Commodore 64 games
Guido T.
Translated review
1/5
★☆☆☆☆
Big problems A promising idea, but in fact several problems arise: - All games do not work (no MSX games work) - On some games, impossible to play with several players (while the game is made for that) for example Bomberman - On other games, the screen is too small, literally a small square of 20 cm by 20 cm, a little complicated to play with several as Mario Kart on Nintendo 64 After contacting the company, they try to solve the problems but it still does not work.... no customer follow-up either. No replacement solution offered... In short, for a purchase of over 300, I regret bitterly! I don't recommend it at all!
Camille
Translated review
1/5
★☆☆☆☆
Zero site concerning the payment with alma Impossible to regulate rotten has shit to avoid this trade
Bottiglione
Translated review
1/5
★☆☆☆☆
I ordered the SuperPi console for my boyfriend's birthday, 200 euros for a console with a power cable that does not work. The result: we can't use the console because the voltage of our personal cables is too high or too low. An email sent ten days ago, no return. No customer service and 200 euros spent for nothing. I don't recommend
Laure M
Translated review
1/5
★☆☆☆☆
I have been waiting for a new micro SD for several weeks. I have contacted your services several times, you continue to tell me that my micro SD will be sent soon, but to date it is nothing. I have been offered a commercial gesture via FB Messenger, so I am still waiting.
Jb S.
Translated review
1/5
★☆☆☆☆
I find the console too slow, and you have to buy several controllers to be able to play all the games, which is not specified at the time of purchase, disappointed.
Benoît N.
Translated review
1/5
★☆☆☆☆
Bad experience, I do not advise this site.
Kamal
Translated review