/10
★★★★★
based on 3466 published reviews
★★★★★
based on 3466 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The delivery took much longer than expected, but it went smoothly. The console works very well, and it's great to be able to play our childhood games and even some recent ones.
Philippe N.
purchased on 30/06/2023
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Answer from
Retrogaming Console
Thank you for your purchase and your review, we're sorry for the delay! We wish you many hours of happiness and nostalgia! 🙂
3/5
★★★☆☆
Hello, at the moment I have no sound on my televisions with the retrobox classic. I have contacted the site by phone and email...I am waiting for an answer from you.
Christophe V.
purchased on 03/07/2023
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2/5
★★☆☆☆
Thanks for the product, but I can't get any sound, I don't understand why, I go through all the settings and sometimes it works, sometimes it doesn't... it's not great... plus some (flagship) games don't work. I'm thinking in particular of tomB raider 1er 2... ( even when changing emulator...) and some others don't work either. So I'm really sorry but I've already spent a lot of time trying to fix these problems (which are still not solved) instead of enjoying this console which I'm sure has potential... thanks anyway. I'll keep watching. I hope you won't let me down on the service front ... cdlt
Tristan A.
purchased on 02/07/2023
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3/5
★★★☆☆
Long lead times !!! More than one month
Jean Marc B.
purchased on 19/06/2023
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2/5
★★☆☆☆
No order confirmation email, no order tracking. No indication that order has been registered. Delivery times not respected. 6 to 9 days received 1 month later.
Alves M.
purchased on 17/05/2023
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3/5
★★★☆☆
No details about the incompatibility of certain TVs with retrobox classics, which means that there are no sounds in games or menus.
Gautier M.
purchased on 21/05/2023
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3/5
★★★☆☆
Some games don't work with my controllers, for example future pinball, which is a shame because I love pinball games!
Jean Marc B.
purchased on 29/04/2023
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2/5
★★☆☆☆
Shipping okay Console missing games on n64 A lot unnecessary games, and consoles Graphic good, consoles startups well, no crashing occurred. I feel over priced only lacking in n64 games. There is no star fox64 wwf no mercy
Leanna M.
purchased on 05/12/2022
3/5
★★★☆☆
Thank you
Nicolas C.
purchased on 08/01/2023
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2/5
★★☆☆☆
I was happy with the merchandise, but the communication... I was first mocked and then almost verbally abused, and I ended up being blocked, just because I asked a few questions about the merchandise... I had never seen that before.
Julien C.
purchased on 23/12/2022
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3/5
★★★☆☆
Difficult to evaluate for the moment. The portable console received does not work well and must be sent back to us after 3 days. Quick response from the service. I will review my note when I get back from the workshop
Camille F.
purchased on 10/12/2022
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3/5
★★★☆☆
Many crashes on atari and amiga, too bad because good idea.
Jean Marc B.
purchased on 21/06/2022
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Answer from
Retrogaming Console
Hi, what console do you have, maybe we can help you sort this out?
2/5
★★☆☆☆
I really like the website. But cot6 phone call is 0 out of 10. Dsl but we can never get them. And the delivery it's the same it's not great too. Too much waiting.
Vincent R.
purchased on 09/06/2022
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Answer from
Retrogaming Console
Hello, sorry for the phone, only one person takes care of it (we are not many), by mail or Messenger we will always answer you. Concerning the delivery, we assemble the consoles at the order, it is necessary to leave us a little time to prepare them.
3/5
★★★☆☆
I'm very happy with the shipping, customer service and delivery. On the other hand some disappointments on the product. A lot of games that don't launch and no thumbnails of the games for some major consoles... very unfortunate but overall nice product anyway.
Yannick C.
purchased on 12/06/2022
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Answer from
Retrogaming Console
Hello, due to lack of space we had to remove some visuals, for games that do not launch, I suggest you ask on the facebook support page: https://www.facebook.com/groups/boutiqueretrogaming. Often a simple setting is enough to solve the problem
3/5
★★★☆☆
Difficult to get you on the phone... I needed some information.
Sebastien M.
purchased on 27/04/2022
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2/5
★★☆☆☆
Positive point we really have the essential of Retro Gaming and interface simpa.negative point too many goal of games that does not pass that turns to slow impossible to play with the ps4 controllers without spinning.900 euros with so many problems I find that it does not deserve them.
Nicolas A.
purchased on 02/03/2022
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Answer from
Retrogaming Console
Hello, this is still emulation, so it can't be perfect. Don't hesitate to ask for help on the Facebook support page to fine-tune the settings: https://www.facebook.com/groups/boutiqueretrogaming
3/5
★★★☆☆
Bugs on some games, no button to turn it on again, and the onyx bluetooth controllers ordered at the same time can't be connected together for two games
Damien D.
purchased on 30/11/2021
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3/5
★★★☆☆
The Sav service responds quickly but in case of failure the repair is very long, 3 months to send me another console. Beware many games do not work or are of poor graphic quality on PS1 and N64, many duplicates or more.
Bruno B.
purchased on 19/08/2021
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2/5
★★☆☆☆
I am satisfied with the quality of my order but not with the delay! More than 3 months of waiting! Even if I can understand the difficulty for you to receive the components but still at least warn the customer of the expected delay because forced to contact you several times to know the progress of my order!
Nicolas N.
purchased on 01/08/2021
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2/5
★★☆☆☆
The principle is excellent but the realization leaves much to be desired. I received a first non-functional console, sent back to the after-sales service at my expense. More than 2 months of waiting to get one back and some games don't work. I chose this site because it offers N64 games that the competition does not have, but if I had to do it again I would do without.
Clement V.
purchased on 24/05/2021
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2/5
★★☆☆☆
Extremely long delays... catastrophic soap
Julien D.
purchased on 01/07/2021
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2/5
★★☆☆☆
Poor value for money.
Etienne H.
purchased on 10/06/2021
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3/5
★★★☆☆
A good gaming experience overall but sometimes accompanied by some problems of display that freezes that forces to restart the system and some games that does not launch even after changing settings! Nothing really bad though and does not take away the pleasure of having a machine like this! Thank you and good luck to all the team !!!!
Franck B.
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3/5
★★★☆☆
Ordered on August 14th. Still no news. Unreachable by phone. Update: They called me. My item should arrive within 15 days. We'll see and I'll update this review at that time. Too bad I didn't make any prior communication and wait for the customer to show up.
Bruno B.
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Answer from
Retrogaming Console
Hello Mr. Buisson, Sorry for the delay. Sincerely, Boutique Retrogaming
3/5
★★★☆☆
The order and delivery went well. As the console was not suitable for us, we sent it back with the agreement of Boutique-retrogaming. We waited many weeks for the refund due to several misunderstandings within their team. Now everything is in order.
Freddy B.
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Answer from
Retrogaming Console
Hello, We have proceeded to the refund of your order. Have a nice day.
3/5
★★★☆☆
I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product and the quality of the service.
Laurent M.
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3/5
★★★☆☆
The initial waiting time was 7 days. Despite a few delays and problems with the order (a controller and keyboard were missing from the package), the response time was very fast. I'm very pleased with the service and the quality of the product, and I'm very happy with the service.
Marc C.
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3/5
★★★☆☆
Very good console except for a small downside: the joystick connections are very annoying and need to be reconfigured often, especially if the joystick is discharged and you plug in the cable, the console does not recognize it, so no action is possible
Vincent R.
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3/5
★★★☆☆
I have to say that I am very pleased with this console. I have to say that I am very pleased with this console and I have to say that I am very pleased with this console. I've been using it for a while now, but I'm not sure I'll be able to use it again.
Yannick B.
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2/5
★★☆☆☆
Order paid the same day. after 10 days without news.my order is gone ????
Jeff
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