/10
★★★★★
based on 64 reviews published
★★★★★
based on 64 reviews published
Latest customer reviews
5
/5
★★★★★
For a tire order, I asked for advice. The team called me back very quickly to brief me. Very good advice according to my practice. Once the order was placed, the parcel arrived quickly and in very good condition. On a small note, I had validated a 24/24 clic&collect delivery so as not to be obliged to collect it from a post office in case it didn't fit in my letterbox, but in the end the post office delivered it and luckily it did fit in the box. It's strange because after checking, my delivery address was a click&collect. Thank you for your help. Pascal.
Pascal B.
purchased on 30/09/2024
Translated review
Answer from Evolve Europe
Thank you very much for your detailed feedback, Pascal. We are delighted that you were satisfied with our advice and the speed of shipping. Concerning the delivery, we understand your surprise and will check this point to avoid it happening again. Thank you for your trust and understanding. Enjoy your ride!
4
/5
★★★★☆
Question before purchase: answer. Question after purchase: no answer... the board is incredible, nothing to say about that. On the other hand, there's no Evolve sleeve inside as I've seen on unboxings on the net (just boxes) and no goodies (t-shirt or cap, for example...).
Julien L.
purchased on 27/09/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that you are completely satisfied with the board. Concerning the follow-up after purchase, we apologize if your message remained unanswered and we remain at your disposal for any question. Accessories and goodies may vary from batch to batch. Please do not hesitate to contact us directly if you have any questions. Enjoy your ride!
5
/5
★★★★★
It was fast and compliant, perfect!
Laurent M.
purchased on 23/09/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. Glad everything went well. Have a good ride!
5
/5
★★★★★
Fast and reliable service! Great Thanks
Antonio D.
purchased on 10/09/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that you were satisfied with our service. See you soon and enjoy your ride!
4
/5
★★★★☆
Fast delivery but long availability.
Floran L.
purchased on 27/08/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We do our best to ensure fast delivery, and we are also working to improve the availability of our products.
2
/5
★★☆☆☆
The order went well despite a slightly long delivery and the products are of the same high quality as always. I'm sorry I had to place an order when a year ago I could find these pieces free of shipping costs and with a check up of the board in the boutique in Bailly-Romainvilliers.
Louis V.
purchased on 23/08/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback and loyalty. We do our utmost to provide the best possible service, even at a distance. Please don't hesitate to contact us if we can help in any other way. Enjoy your ride!
5
/5
★★★★★
Great seller and great products. I recommend with my eyes closed
Laurent F.
purchased on 12/08/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback and trust. We are delighted that you are satisfied with our products and service. Enjoy your ride!
5
/5
★★★★★
Excellent service
Berthaud E.
purchased on 08/08/2024
Translated review
Answer from Evolve Europe
We are delighted with your satisfaction. We hope to see you soon!
5
/5
★★★★★
Very efficient and fast
David M.
purchased on 29/07/2024
Translated review
Answer from Evolve Europe
I'm glad you were satisfied with our service. We hope to see you soon!
2
/5
★★☆☆☆
I thought I ordered a gtx bamboo charger and the order switched to a headen charger without me having a choice. There's no more gtx gear on line.
Eric B.
purchased on 21/07/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. Sorry for the confusion with your order. If you need a specific charger or an alternative solution, please do not hesitate to contact our customer service department, they will be able to help you.
5
/5
★★★★★
Ordered two belts and received them very quickly. Thank you very much!
Pierre V.
purchased on 20/07/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. I'm glad the delivery was quick.
5
/5
★★★★★
Very friendly welcome. Very good service. Very satisfied with my order. For information, I had taken Chronopost delivery, the carrier had not met the deadline, so ride evolve reimbursed me the delivery costs 👍👍👍
Franck S.
purchased on 11/07/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. It's always nice to know that the welcome and service were up to scratch.
5
/5
★★★★★
Good
David N.
purchased on 11/07/2024
Translated review
Answer from Evolve Europe
Thanks for your feedback!
5
/5
★★★★★
High-quality products. Order sent very quickly.
Maxime P.
purchased on 02/07/2024
Translated review
Answer from Evolve Europe
Thank you very much for your feedback. We are delighted that the quality of our products and the speed of shipment met your expectations. We look forward to seeing you again soon.
5
/5
★★★★★
Great shop and service!
Wouter S.
purchased on 07/06/2024
Translated review
Answer from Evolve Europe
Thank you for your kind words. We're glad you had a great experience with our shop and service. Looking forward to seeing you again!
5
/5
★★★★★
Very hoog
Sampun S.
purchased on 16/05/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback.
5
/5
★★★★★
Super-responsive after-sales service!
David G.
purchased on 15/05/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback! We're glad we could help you quickly. Please don't hesitate if you need anything.
5
/5
★★★★★
Very good service
Michel K.
purchased on 16/05/2024
Translated review
Answer from Evolve Europe
Thank you for your positive feedback! We are delighted that our service has met your expectations. We hope to see you soon.
5
/5
★★★★★
Order received quickly. An out-of-stock condition on the belts, a solution is proposed and a fast shipment in staggered. I recommend it!
Mickael B.
purchased on 08/05/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We're delighted that your order arrived quickly and that the proposed solution suited you. We hope to see you soon!
5
/5
★★★★★
Perfect material and service, fast delivery, I recommend
Ouzal R.
purchased on 10/05/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that you are satisfied with the equipment and service. We hope to see you soon.
5
/5
★★★★★
Trustworthy site, don't hesitate.
Damien R.
purchased on 07/04/2024
Translated review
Answer from Evolve Europe
Thank you for your confidence. We are delighted to satisfy you. We hope to see you soon.
5
/5
★★★★★
On time!!! Perfect!
Jerome C.
purchased on 28/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that the delivery was on time.
5
/5
★★★★★
Thank you very much! Professional and responsive after-sales service, urgent shipment of a belt for the rider and good advice on tire selection. Just perfect!
Guillaume A.
purchased on 22/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that you were satisfied with our service and advice. Have a good ride.
5
/5
★★★★★
Super service
Lionel G.
purchased on 15/04/2024
Translated review
Answer from Evolve Europe
Thanks for your feedback...
4
/5
★★★★☆
The price is high but it's worth it. Great product, a pleasure to ride.
Antoine C.
purchased on 11/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. The quality and performance are there for an optimal riding experience. See you soon!
1
/5
★☆☆☆☆
Twice now I bought motors for some version of a bamboo GT (which I purchased used two years ago without manual or specs; one motor is stuttering/failing now). The ordered motors seem in good state. However, I cannot test them. It is unclear which motor belongs to which series! Webshop images are not accurate. I first got the big ones (3000W), thought more power is nice, I'll tape them on somehow. Yet the cable contacts do not match (different plug). Another attempt (1500W), certainly the match for my model, yet the cable contacts match neither. This is totally disappointing. I would expect accurate images on the shop website, and model numbers / specs on the motors themselves. I am hesitant to try the 1200 ones. Acknowledged: I did not contact sales or applied for return; presumably they would have been friendly and helpful. France is too far for me, I had trouble with receiving the GLS packages (GLS sucks in my area) and I'd find reimbursements annoying. I wouldn't rant, but then they annoy me with review requests. Here you are.
Falk M.
purchased on 10/04/2024
Translated review
Answer from Evolve Europe
Our after-sales service is available from Monday to Friday, from 9:00 AM to 5:00 PM. Feel free to contact us if needed.
[email protected]
[email protected]
5
/5
★★★★★
Super customer service on the phone, responsive and well informed about the product. Fast and accurate delivery
Pierre S.
purchased on 08/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that our after-sales service met your expectations and that your order went smoothly. Enjoy your ride!
5
/5
★★★★★
Very professional, good care and fast
Ostermann M.
purchased on 05/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that our service has satisfied you. We hope to see you soon!
5
/5
★★★★★
Top team, very good after-sales service, great communication, very professional.
Form A.
purchased on 05/04/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. We are delighted that our team and our after-sales service have satisfied you. See you soon and enjoy your ride!
5
/5
★★★★★
Very good service
Elie G.
purchased on 27/03/2024
Translated review
Answer from Evolve Europe
Thanks for the comment!