/10
★★★★★
based on 45 published reviews
★★★★★
based on 45 published reviews
Latest customer reviews
5/5
★★★★★
Perfect material and service, fast delivery, I recommend
Ouzal R.
purchased on 10/05/2024
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5/5
★★★★★
Trustworthy site, don't hesitate.
Damien R.
purchased on 07/04/2024
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5/5
★★★★★
On time!!! Perfect!
Jerome C.
purchased on 28/04/2024
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5/5
★★★★★
Thank you very much! Professional and responsive after-sales service, urgent shipment of a belt for the rider and good advice on tire selection. Just perfect!
Guillaume A.
purchased on 22/04/2024
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5/5
★★★★★
Super service
Lionel G.
purchased on 15/04/2024
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4/5
★★★★☆
The price is high but it's worth it. Great product, a pleasure to ride.
Antoine C.
purchased on 11/04/2024
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1/5
★☆☆☆☆
Twice now I bought motors for some version of a bamboo GT (which I purchased used two years ago without manual or specs; one motor is stuttering/failing now). The ordered motors seem in good state. However, I cannot test them. It is unclear which motor belongs to which series! Webshop images are not accurate. I first got the big ones (3000W), thought more power is nice, I'll tape them on somehow. Yet the cable contacts do not match (different plug). Another attempt (1500W), certainly the match for my model, yet the cable contacts match neither. This is totally disappointing. I would expect accurate images on the shop website, and model numbers / specs on the motors themselves. I am hesitant to try the 1200 ones. Acknowledged: I did not contact sales or applied for return; presumably they would have been friendly and helpful. France is too far for me, I had trouble with receiving the GLS packages (GLS sucks in my area) and I'd find reimbursements annoying. I wouldn't rant, but then they annoy me with review requests. Here you are.
Falk M.
purchased on 10/04/2024
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5/5
★★★★★
Super customer service on the phone, responsive and well informed about the product. Fast and accurate delivery
Pierre S.
purchased on 08/04/2024
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5/5
★★★★★
Very professional, good care and fast
Ostermann M.
purchased on 05/04/2024
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5/5
★★★★★
Top team, very good after-sales service, great communication, very professional.
Form A.
purchased on 05/04/2024
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5/5
★★★★★
Very good service
Elie G.
purchased on 27/03/2024
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Answer from
Evolve Europe
Thanks for the comment!
5/5
★★★★★
👍
Lukasz J.
purchased on 07/03/2024
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Answer from
Evolve Europe
Merci !
5/5
★★★★★
One order, one receipt, Normal.
Frederic C.
purchased on 05/03/2024
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3/5
★★★☆☆
At the top
Guillaume S.
purchased on 11/03/2024
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Answer from
Evolve Europe
Hello Guillaume,
Thanks for the "top" comment, but why a rating of 3 and not 5? 😉
Thanks for the "top" comment, but why a rating of 3 and not 5? 😉
5/5
★★★★★
Top-notch customer service.
Faiz H.
purchased on 15/03/2024
Translated review
Answer from
Evolve Europe
Merci Faiz!