/10
★★★★★
based on 64 reviews published
★★★★★
based on 64 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
First sent the wrong parts, then told them about issues, made me buy something extra that didn’t stop the issue, then they sent the right parts, but in broken packages.
Rafael B.
purchased on 18/02/2025
Answer from Evolve Europe
Hi Rafael, our customer service team has been waiting for your response on this matter since the end of February. You can contact our workshop manager by email at [email protected].
3
/5
★★★☆☆
The "Europe" team is to be avoided. Completely incompetent... Fortunately, Team France is there to make up for it. Many thanks to you all.
Audouin D.
purchased on 01/11/2024
Translated review
Answer from Evolve Europe
Hello Audouin,
Thanks for the feedback, the French team has just taken over management of Evolve in Europe.
Bon ride.
Thanks for the feedback, the French team has just taken over management of Evolve in Europe.
Bon ride.
2
/5
★★☆☆☆
The order went well despite a slightly long delivery and the products are of the same high quality as always. I'm sorry I had to place an order when a year ago I could find these pieces free of shipping costs and with a check up of the board in the boutique in Bailly-Romainvilliers.
Louis V.
purchased on 23/08/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback and loyalty. We do our utmost to provide the best possible service, even at a distance. Please don't hesitate to contact us if we can help in any other way. Enjoy your ride!
2
/5
★★☆☆☆
I thought I ordered a gtx bamboo charger and the order switched to a headen charger without me having a choice. There's no more gtx gear on line.
Eric B.
purchased on 21/07/2024
Translated review
Answer from Evolve Europe
Thank you for your feedback. Sorry for the confusion with your order. If you need a specific charger or an alternative solution, please do not hesitate to contact our customer service department, they will be able to help you.
3
/5
★★★☆☆
At the top
Guillaume S.
purchased on 11/03/2024
Translated review
Answer from Evolve Europe
Hello Guillaume,
Thanks for the "top" comment, but why a rating of 3 and not 5? 😉
Thanks for the "top" comment, but why a rating of 3 and not 5? 😉