/10
★★★★★
based on 3544 published reviews
★★★★★
based on 3544 published reviews
Latest customer reviews
5/5
★★★★★
I've ordered from them 2 times already and I'm very happy with their products. This time I had a slight problem with the delivery and customer service responded very quickly and very professionally. I recommend them.
Nicolas V.
purchased on 11/07/2023
Translated review
5/5
★★★★★
Many thanks to Lorraine & Stéphane! Great product, great delivery, great price!
Philippe B.
purchased on 10/07/2023
Translated review
5/5
★★★★★
Very satisfied everything is ok,thank you
Jean Louis D.
purchased on 09/07/2023
Translated review
5/5
★★★★★
Very good service
Kaner E.
purchased on 10/07/2023
Translated review
5/5
★★★★★
Perfect, high quality vanilla beans. Fast shipping. Serious company
Odile P.
purchased on 09/07/2023
Translated review
5/5
★★★★★
Delighted with this first order! A pleasant website, products conform to the photos. I recommend it!
Catherine G.
purchased on 07/07/2023
Translated review
2/5
★★☆☆☆
I have received my parcel but I find it regrettable not to have an invoice or order form in the parcel in order to check the order.
Philippe D.
purchased on 08/07/2023
Translated review
Answer from
Sambavanilla
Hello Philippe,
We would like to inform you that we have decided not to include paper invoices in our parcels in order to protect the environment.
At Sambavanilla, we are deeply committed to sustainability and the protection of our beautiful planet. We are taking steps to reduce our environmental footprint and minimize our use of non-renewable resources, such as paper.
By going paperless, we hope to help save trees and reduce the amount of waste we produce. We firmly believe that it's our responsibility to do our part to protect the environment and foster a more sustainable future.
Nevertheless, we would like to reassure you that your electronic invoice is always sent to you by email. This allows you to keep a digital record of your purchases while preserving natural resources.
We sincerely thank you for supporting our ecological approach by agreeing not to receive a paper invoice with your parcel. We value your commitment to the environment, and are proud to count you among our conscientious and responsible customers.
We would like to inform you that we have decided not to include paper invoices in our parcels in order to protect the environment.
At Sambavanilla, we are deeply committed to sustainability and the protection of our beautiful planet. We are taking steps to reduce our environmental footprint and minimize our use of non-renewable resources, such as paper.
By going paperless, we hope to help save trees and reduce the amount of waste we produce. We firmly believe that it's our responsibility to do our part to protect the environment and foster a more sustainable future.
Nevertheless, we would like to reassure you that your electronic invoice is always sent to you by email. This allows you to keep a digital record of your purchases while preserving natural resources.
We sincerely thank you for supporting our ecological approach by agreeing not to receive a paper invoice with your parcel. We value your commitment to the environment, and are proud to count you among our conscientious and responsible customers.
5/5
★★★★★
Excellent products, vanilla, spices, delivered in excellent conditions, I highly recommend this site to vanilla and spice lovers.
Christine D.
purchased on 09/07/2023
Translated review
5/5
★★★★★
Anybody who's into spices and exotic spices for that matter will be thrilled to stumble upon Sambavanilla. Their spices are are always in uptimum condition and prices are comparatively cheaper coming out of Europe. Shipping speed is also relatively faster than most and customer service is very receptive, attentive to details, and great at problem solving. If I was local to Sambavanilla, I wouldn't shop anywhere else for spices1 unless they don't carry what I'm looking for. Spices are so clean and well packaged every time. Defintely one of the best in the business in the EU.
Terence T.
purchased on 08/07/2023
2/5
★★☆☆☆
I bought 2 vanilla beans which were sent to me in an envelope. The envelope weighed 13g, which corresponds to 1.16 euros postage. However, I was charged 2.16 euros for postage, which was totally unjustified. Your company exaggerates delivery charges to make a profit.
Dominique G.
purchased on 05/07/2023
Translated review
Answer from
Sambavanilla
Dear Dominique,
We have noted your comment and would like to point out that the rate of €1.16 corresponds to a simple green letter, which is not quite the case for our shipment, which was "sent by priority letter with tracking.
Please note that we strive to offer the best delivery rates, which we invoice at cost price with no additional margins. Packaging costs are not charged, and we even offer free delivery above a certain purchase amount.
We have noted your comment and would like to point out that the rate of €1.16 corresponds to a simple green letter, which is not quite the case for our shipment, which was "sent by priority letter with tracking.
Please note that we strive to offer the best delivery rates, which we invoice at cost price with no additional margins. Packaging costs are not charged, and we even offer free delivery above a certain purchase amount.
5/5
★★★★★
Fast delivery Quality products Perfect!
Jean-michel V.
purchased on 06/07/2023
Translated review
5/5
★★★★★
Super, top
Gilles H.
purchased on 06/07/2023
Translated review
Answer from
Sambavanilla
Thank you Gilles for your very positive review! We really appreciate your support and sincerity.
5/5
★★★★★
Product conforms to our expectations.
Hugues H.
purchased on 04/07/2023
Translated review
Answer from
Sambavanilla
Thank you Hugues for your comment! We're delighted you liked our product.
5/5
★★★★★
Hello, I am happy with my order, received in good condition, I just have to use the products, thank you.
Thierry C.
purchased on 05/07/2023
Translated review
Answer from
Sambavanilla
Thank you Thierry for your confidence and your opinion! We are delighted that your order arrived in good condition. We hope you enjoy our products. Have a nice day.
5/5
★★★★★
Already several purchases on the site and never disappointed. Quality products at a very reasonable price. Thank you 👌
Teddy G.
purchased on 04/07/2023
Translated review
Answer from
Sambavanilla
Thank you very much for your review, Teddy! We're pleased that our products and pricing have lived up to your expectations. We're delighted that you were able to enjoy quality products at a reasonable price, and that you've already made several purchases from us.
5/5
★★★★★
Very good product
Serge A.
purchased on 05/07/2023
Translated review
Answer from
Sambavanilla
Thank you for your very positive review and for your confidence in us. We strive to provide our customers with a quality product.
5/5
★★★★★
Very high quality product at a very affordable price and great customer service! I recommend without hesitation!
Aurore D.
purchased on 30/06/2023
Translated review
Answer from
Sambavanilla
Thank you very much for your review, Aurore! We are very happy to have been able to satisfy you and to see that you were enthusiastic about our product and service. We look forward to welcoming you back to Sambavanilla!
5/5
★★★★★
I found all the necessary explanations when I ordered. Fast and safe delivery. Excellent vanilla. Thank you
Véronique T.
purchased on 03/07/2023
Translated review
Answer from
Sambavanilla
Thank you very much Véronique, we are delighted that you are satisfied with your order and that you appreciated the quality of our vanilla. We hope you will use our services again.
5/5
★★★★★
Products conform to my expectations, it's perfect, thank you.
Isabelle M.
purchased on 03/07/2023
Translated review
Answer from
Sambavanilla
Thank you very much Isabelle! We are delighted that our products have met your expectations.
5/5
★★★★★
Express order, express delivery! Quality products and quality service!
Matthieu C.
purchased on 04/07/2023
Translated review
Answer from
Sambavanilla
Thank you very much Matthieu! We are delighted with your satisfaction. We're always trying to improve so that we can offer you the best possible service.
5/5
★★★★★
Year after year, I'm never disappointed with my order.
Rachel F.
purchased on 01/07/2023
Translated review
Answer from
Sambavanilla
Thank you Rachel for your review! We are delighted that you are satisfied with your order and that you continue to place your trust in Sambavanilla.
5/5
★★★★★
Fast, efficient and good products.
Isabelle V.
purchased on 02/07/2023
Translated review
Answer from
Sambavanilla
Thank you for your comment, Isabelle! We're glad you enjoyed your shopping experience and are satisfied with our products. We hope to see you again soon!
5/5
★★★★★
Super order received quickly and product very well packaged
Stéphane P.
purchased on 01/07/2023
Translated review
Answer from
Sambavanilla
Thank you very much Stéphane for your review and your note. We are glad you enjoyed your shopping experience. We always strive to provide the best service to our customers.
5/5
★★★★★
The vanilla extracts are strong in flavor and I like that they don't contain alcohol. The shipping fee is a bit steep which is why I don't order these more often.
Petri P.
purchased on 02/07/2023
5/5
★★★★★
Very good
Didier C.
purchased on 02/07/2023
Translated review
Answer from
Sambavanilla
Thank you Didier! We are delighted that the Sambavanilla site has satisfied you.
5/5
★★★★★
Only good quality and good advice. Thank you very much.
Fabien A.
purchased on 03/07/2023
Translated review
Answer from
Sambavanilla
Thank you for your review Fabien. We are happy that you appreciate our product and our advice. We hope to see you again!
5/5
★★★★★
Fast and as ordered
Frédéric B.
purchased on 01/07/2023
Translated review
Answer from
Sambavanilla
Your feedback is very much appreciated and we are delighted that you enjoyed your order. Thank you very much for your feedback!
5/5
★★★★★
Fast, accurate delivery
Pascal B.
purchased on 02/07/2023
Translated review
Answer from
Sambavanilla
Thank you Pascal for your positive feedback. We appreciate your satisfaction and will continue to strive to provide prompt, quality service.
5/5
★★★★★
Order placed with ease, excellent product, highly recommend Thank you👍
Karima M.
purchased on 30/06/2023
Translated review
Answer from
Sambavanilla
We are delighted that your order went well and that you liked the product. Thank you for your feedback!
5/5
★★★★★
Fast and careful shipping! I recommend
Eva M.
purchased on 29/06/2023
Translated review
Answer from
Sambavanilla
Thank you for your very positive review Eva! We are very happy that you were satisfied with the speed and care of our shipments.