/10
★★★★★
based on 3290 reviews published
★★★★★
based on 3290 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Only delivery isn't top-notch, Amazon delivers and if you're not there, there's no alternative....
Acheteur Vérifié
purchased on 12/02/2018
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3
/5
★★★☆☆
Site design poorly adapted, size readout not very visible
Acheteur Vérifié
purchased on 08/02/2018
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3
/5
★★★☆☆
I could have put 4 or 5 stars but I was disappointed because I couldn't benefit from the 10% discount on my first order as advertised on the site. I notified them by e-mail and they very quickly and kindly offered me several solutions for compensation. I opted for a complimentary shoulder bib. However, when I opened the parcel, I was disappointed to find that the bib was not there, contrary to what I had been promised...
Acheteur Vérifié
purchased on 17/01/2018
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3
/5
★★★☆☆
Very good but expensive products
Acheteur Vérifié
purchased on 11/01/2018
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3
/5
★★★☆☆
I received my order in 2 packages delivered on different days without being informed.
Acheteur Vérifié
purchased on 09/12/2017
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2
/5
★★☆☆☆
I still haven't received the tour d'en lit even though I received the sleeping bag.
Acheteur Vérifié
purchased on 10/12/2017
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Answer from SEVIRA KIDS
Hello, we are very sorry for the inconvenience encountered during the delivery of your order. The problem is currently being resolved by our After Sales Service. Best regards. The Sevira Kids team.
2
/5
★★☆☆☆
The products are not as high quality as they appear. The colors of the bumper pads are much less vivid than in the pictures. The photos do not reflect the product received. Textile quality is lower. Disappointed with the image sold.
Acheteur Vérifié
purchased on 08/12/2017
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Answer from SEVIRA KIDS
Hello, We're very sorry to hear that the color rendition and composition of the certified textile do not meet your expectations. In the event of dissatisfaction following receipt of an order placed online, you have 14 days to retract your order. Our After-Sales Service remains at your disposal for any reason in order to find a satisfactory solution. Have a nice day. The Sevira Kids Team.
3
/5
★★★☆☆
It's because I knew what to look for thanks to the Facebook page, otherwise it was impossible to find the mittens in the categories, so I used the search bar. it's a shame because it's a product that few people know about and if you don't stumble across it by chance while looking for something else in the same category, you can miss out.
Acheteur Vérifié
purchased on 28/11/2017
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3
/5
★★★☆☆
1 month to receive a birth gift... the first parcel had no tracking number and was obviously lost.
Customer service was reactive, and a second shipment was made, this time with a tracking number.
Acheteur Vérifié
purchased on 09/11/2017
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3
/5
★★★☆☆
At first, I only received one item out of the two I ordered. The second was sent to me after my call to ..... as the e-mail I had sent had not been answered.
Acheteur Vérifié
purchased on 11/11/2017
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3
/5
★★★☆☆
The cover is of high quality, but no instructions are provided. There are numerous links and hidden scratches, and no way of knowing which link attaches to which link, or what the scratches are for. The site's customer service wasn't working, so I tried to find out via the messaging system on the Facebook page, but they couldn't get back to me. Instead of explaining the links and Velcro, they told me how to use the zippers to pass the car seat straps through...
Acheteur Vérifié
purchased on 02/11/2017
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3
/5
★★★☆☆
Good site, good products ... surprised to receive my package in poor condition because little or not protected, it's a shame.
Acheteur Vérifié
purchased on 06/11/2017
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3
/5
★★★☆☆
Not bad, but not always clear or to find the products
Acheteur Vérifié
purchased on 02/10/2017
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3
/5
★★★☆☆
I was not notified when my parcel arrived at the post office.
Acheteur Vérifié
purchased on 07/09/2017
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3
/5
★★★☆☆
Website for the sale of wrap blankets
Acheteur Vérifié
purchased on 06/08/2017
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2
/5
★★☆☆☆
I wanted to order a fuchsia swaddling blanket for my daughter. Their site had a malfunction and the order was placed for a blue one. I pointed this out to them, but they didn't offer to change the color of the blanket, which I think is a shame. The site is a bit messy.
Acheteur Vérifié
purchased on 16/08/2017
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3
/5
★★★☆☆
I was not present when my order arrived, I found it placed behind my house against my bay window, fortunately my neighbors were not curious and no one took it, the collissimo number was not found on the post office website.
Acheteur Vérifié
purchased on 03/08/2017
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3
/5
★★★☆☆
Shipped as ordered by recorded delivery. Slightly long delivery time (5 working days).
Acheteur Vérifié
purchased on 21/07/2017
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3
/5
★★★☆☆
The site is well designed and easy to order. The products are of very good quality and even more beautiful in person than on the photos. However, the order took a long time to arrive and was far from the 2-4 days advertised.
Acheteur Vérifié
purchased on 10/07/2017
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3
/5
★★★☆☆
The color is not the same it says turquoise and I received it water green.
Acheteur Vérifié
purchased on 07/07/2017
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3
/5
★★★☆☆
Prices are quite high
Acheteur Vérifié
purchased on 28/06/2017
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3
/5
★★★☆☆
No worries about the site
Acheteur Vérifié
purchased on 27/05/2017
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3
/5
★★★☆☆
The product is clearly visible and well described.
Acheteur Vérifié
purchased on 14/04/2017
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3
/5
★★★☆☆
Original products, good site
Acheteur Vérifié
purchased on 27/03/2017
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3
/5
★★★☆☆
Well-designed site
Acheteur Vérifié
purchased on 15/03/2017
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3
/5
★★★☆☆
Easy to understand
Acheteur Vérifié
purchased on 13/03/2017
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3
/5
★★★☆☆
Good product idea
Acheteur Vérifié
purchased on 15/03/2017
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3
/5
★★★☆☆
Site design could be greatly improved. Otherwise very easy to navigate, quite clear.
Acheteur Vérifié
purchased on 08/03/2017
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3
/5
★★★☆☆
I only went for the teething mittens so I don't really have an opinion.
Acheteur Vérifié
purchased on 07/03/2017
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3
/5
★★★☆☆
Very interesting and full of good ideas for baby
Acheteur Vérifié
purchased on 02/03/2017
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