/10
★★★★★
based on 370 reviews published
★★★★★
based on 370 reviews published
Latest customer reviews
4
/5
★★★★☆
Very good after sales service. An understanding and attentive team.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Good advice on the choice of material, efficient and fast delivery.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Very good quality
Acheteur Vérifié
Translated review
5
/5
★★★★★
Great quality and responsiveness.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Very good advice, very good sav. All clean, thank you.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Order received complete and on time. Very nice contact and great products. At the top!
Pierre G.
Translated review
2
/5
★★☆☆☆
After-sales service not up to scratch, considering the price of the equipment, even though I am still within my right of withdrawal. I think it's a pity not to have any return regarding the non-conformity of the material sent: paddle and paddle. I had a very good contact for the purchase and since I pointed out that the material presents nonconformities, the contact is broken except to say to me, it is sure that you have no chance to cumulate 2 nonconformities. Why don't they offer me a material exchange?
Acheteur Vérifié
Translated review
Answer from Sroka Company
Hello. Indeed we took a few days to answer you because you can imagine it we are in full season and we are a small staff. We called you twice today and we sent you an email without any return from you to solve the problem. I would just like to clarify, when you say non-conforming board, there is only a very small trace of glue at a place near the handle of portage (almost imperfect under the handle Neoprene portage) For information, the boards are made by hand by workers (men and women who like us are not machines) and therefore they sometimes happen to them as to all of us not to have paid perfect attention to erase a small trace of glue at the handle. This small trace of glue does not make this product non-compliant. Moreover, by scraping lightly with the scraper of a sponge, this trace of glue will go easily. We expect you to contact us as soon as possible. I remind you that we are reachable by phone every day from Monday to Friday from 9:10 am to 6 pm non stop.
5
/5
★★★★★
Top-notch customer service
Acheteur Vérifié
Translated review
5
/5
★★★★★
The product corresponds perfectly to my expectations, it seems really good quality. The shipping was very fast. I especially appreciated the time that Mr. Sroka dedicated to me by phone before making the purchase, which was very important to guide me being 100% beginner. Thank you so much!
Acheteur Vérifié
Translated review
5
/5
★★★★★
Canon!
Acheteur Vérifié
Translated review
5
/5
★★★★★
Perfect!
Acheteur Vérifié
Translated review
5
/5
★★★★★
Serious company and good quality material Super reactivity on the phone to note: listening to the customer!
Acheteur Vérifié
Translated review
5
/5
★★★★★
Telephone contact, advice and speed
Jean-marc B.
Translated review
4
/5
★★★★☆
Good quality foil works at any level. Don't hesitate to contact the Sroka team for more information!
Julien M.
Translated review
5
/5
★★★★★
Quality of service and products at the top very good value for money Very competent team listening to customers
Frederic V.
Translated review
2
/5
★★☆☆☆
Foil sroka unremovable blocked in fuselage...yet greased tefgel since difficulty the first times, then after impossible... lost its value at the resale... board 90l sroka use strapless only of the board and cracked case, the repair cost me 150 while I had no discount on the purchase sending it back would have made me lose time and sroka would have taken charge? I am part of the most experienced in wingfoil and kitefoil so it is not good for the advertising sroka ... even if shape of foil are correct
Jean-pierre M.
Translated review
Answer from Sroka Company
Hello. I am quite surprised by your remark. Like all products sold in France, we guarantee our products for 2 years. Moreover we produce the boards in France so it means that we have totally the capacity to take care of the repair of your board. Indeed if we are not informed that you had a problem on this board of 2020, I cannot answer your request. This repair would have been free for you if you had contacted us. About your unmountable foil, we remind you that on the user manual it is clearly indicated in Bold, that you have to dismantle and rinse your foil after each session. Indeed on the 2020 foil, if you have not disassembled your foil over a long period, disassembly is impossible. That's why in 2021, we have completely changed the foil connection to avoid this type of problem. We remind you that we are available every day of the week from Monday to Friday from 9:10am to 6pm by phone, chat and email if necessary.
5
/5
★★★★★
I use your windfoil very frequently with both wings and I am very happy with it.
Sébastien B.
Translated review
3
/5
★★★☆☆
Quality service
Jean-françois P.
Translated review
5
/5
★★★★★
10/10
Vaidotas V.
Translated review
5
/5
★★★★★
Order arrived in time Small problem with the leash and the contents of the foil pack, everything was sent back in 48 hours! Thank you for this great service
Cédric F.
Translated review
5
/5
★★★★★
Great quality of the products, the finish at the top, and the look of course.
Matthieu M.
Translated review
5
/5
★★★★★
Easy contacts, advice on the phone. Products (kitefoil and wingfoil) well adapted to the different levels
Thierry D.
Translated review
5
/5
★★★★★
Quality equipment. Manufacturer very responsive and very good adviser. As a bonus, attractive prices. To be recommended
Ducornet G.
Translated review
5
/5
★★★★★
Quality equipment at an affordable price
Mourad E.
Translated review
5
/5
★★★★★
Speed of delivery, telephone contact, product quality
Sacha L.
Translated review
5
/5
★★★★★
Very high quality product, everything was compliant and easy.
Franck-alain J.
Translated review
5
/5
★★★★★
Quality of the products, advice and services at the top. Great value for money, and the made in Breizh touch that makes the difference. I recommend it!
Nicolas S.
Translated review
5
/5
★★★★★
High quality material but after-sales service is not responsive or does not answer.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Fuselage foil twisted following purchase second hand, hyper reactivity of the boss in the answer, the advice and the sending of the new product. I recommend it!
François A.
Translated review
5
/5
★★★★★
We are delighted we have each our own customer service at the top thank you to all 🙂
Virginie B.
Translated review