/10
★★★★★
based on 370 reviews published
★★★★★
based on 370 reviews published
Latest customer reviews
5
/5
★★★★★
Very good contact, very satisfied, good product
Frédéric C.
purchased on 05/10/2024
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5
/5
★★★★★
Yesterday I was able to test my sup easy 12.6- product cinfirme to my expectations. Thanks for the fast shipping.
Coat A.
purchased on 03/10/2024
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5
/5
★★★★★
Fast delivery and very careful packaging. I particularly appreciate Bruno's high standards for his products, both technically and in terms of quality. He's also very available to advise us. I started with a beginner's range (1750 s-foil) and now use the 950 ha and 1100 uha. My next purchase will certainly be the elite carbon mat.
Thomas R.
purchased on 30/09/2024
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Answer from Sroka Company
Thank you for your feedback. You express exactly what we try to do in our company: service, quality products and high standards. Thank you.
5
/5
★★★★★
The product is of good quality.
Philippe V.
purchased on 18/09/2024
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5
/5
★★★★★
Delivered very quickly. Well packed.
Nicolas T.
purchased on 01/10/2024
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1
/5
★☆☆☆☆
When I received my SUP Alpha Fusion, I noticed visual defects in the quality of manufacture: - gap between the strips of the Pad - valve coming off - many traces of glue not very reassuring about the workmanship - pump whistling a lot What disillusionment especially since I expected a quality product as mentioned on their website: "The SROKA quality pledge Our goal is to offer you an exceptional paddle board with - A unique design with impeccable quality - ... Every SROKA product has been developed, tested and approved by Bruno SROKA (3 x World Kitesurfing Champion and Adventurer) and his team. He makes it a point of honor to ensure that each product is top-of-the-range, easy to use, of impeccable quality and comfort, and durable over time." I immediately e-mailed Sroka Shop, who didn't call me back and whom I had trouble reaching. In addition to photos, I sent a video to prove all the defects. When I called back, no one had read my e-mail and I was given a totally lunar speech to the effect that this was normal because all SUPs were hand-built and all pumps whistled. After my insistence, the manager offered to send the SUP back to his store, at my expense of course, for a refund. Since I've lost confidence in this company, I'd rather keep the SUP (too bad for me ) as I'd have had to spend even more time and money on return transport (there's no return form, no dedicated carrier) and possible surprises from Sroka for the refund. I'll see how the SUP performs on the water and over time. Conclusion: Non-existent sales contact and after-sales service, a small company that has difficulty managing the quality of its Chinese supplier, which means random quality and marketing on the website and social networks that are out of touch with reality.
Frank M.
purchased on 23/09/2024
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5
/5
★★★★★
A company that doesn't hesitate to communicate its choices, with good telephone relations. We paid half the freight for Reunion Island, which is really very commercial and rare. Concerning the product (superfly 5.2), excellent finish, very rigid and well designed board. However, it does require a break-in period: the volume distribution makes you rethink your habits (coming from a board 15l smaller, the sroka is strangely less forgiving of mistakes), but once this PB is sorted out, it's a beast of efficiency.
Didier H.
purchased on 16/07/2024
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Answer from Sroka Company
Thanks for your feedback. Yes, it's not a board for beginners, so it takes a little getting used to, but once you understand how to use it, it's a killer.
4
/5
★★★★☆
Very good contact, it's a shame that the paddle model I was originally interested in and given as available was in fact no longer available. The one recommended seems very close to the one I already have... It's a shame.
Philippe R.
purchased on 24/09/2024
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Answer from Sroka Company
Thank you for your feedback. We try to have stock all the time, but unfortunately it's not possible. Sorry
5
/5
★★★★★
Great gear, very happy. No regrets....
Ronan R.
purchased on 17/09/2024
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5
/5
★★★★★
Perfect, as always
Francois T.
purchased on 25/07/2024
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4
/5
★★★★☆
Happy with my purchase. On the other hand, I hadn't noticed that it was equipped with a US spoiler, and I find this system impractical and rather constraining to attach. It's the only thing I'm a little disappointed about, but I'll have to wait and see.
Carine O.
purchased on 17/09/2024
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Answer from Sroka Company
Hello. Thank you for your feedback. The information on the US fin is well marketed on the site. There are fins that attach without screws. You can find them on the net.
5
/5
★★★★★
Super, ultra fast delivery, good product, everything top notch, thank you!
Isa A.
purchased on 12/09/2024
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5
/5
★★★★★
At the top!
Christophe G.
purchased on 26/08/2024
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5
/5
★★★★★
Excellent advice for the purchase of the Easy 12, 6, which I am delighted with.
Claude G.
purchased on 06/09/2024
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Answer from Sroka Company
perfect. Enjoy it
5
/5
★★★★★
Very good 👍
Hédi B.
purchased on 02/09/2024
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Answer from Sroka Company
Thank you
5
/5
★★★★★
Easy ordering, fast delivery, order tracking. Impeccable customer service!
Renaud B.
purchased on 04/09/2024
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Answer from Sroka Company
Thank you
5
/5
★★★★★
Very good, but I asked a question on your site about the warranty and I have no answer. Since I bought it directly from your website without an intermediary, I guess I don't need to register the warranty?
Gérald D.
purchased on 29/08/2024
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Answer from Sroka Company
Hello Sir. As you ordered online, you don't need to do anything. Everything is already done on our side. This has been taken into account. I hope this answers your question.
5
/5
★★★★★
Super, nothing to say.
Pierre T.
purchased on 04/07/2024
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Answer from Sroka Company
merci
5
/5
★★★★★
Very good advice before the purchase and also after delivery carried out quickly I appreciated the quality of listening and the answers brought
Auguste V.
purchased on 05/08/2024
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Answer from Sroka Company
thank you for your feedback
3
/5
★★★☆☆
... I still haven't received the foil bag that was delivered... in 2 installments... some time ago... I even have the feeling from receiving this inquiry e-mail ... that you seem to consider this order sold out. (having said that, there is no urgency).
Gerard L.
purchased on 06/08/2024
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Answer from Sroka Company
Dear Sir
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
I'm sorry for the delay. No, we haven't forgotten you. But our supplier has had some problems with the supply of raw materials. We will receive them tomorrow. So we'll send it to you as soon as we receive it.
Thank you for your patience.
5
/5
★★★★★
Satisfactory
Remy D.
purchased on 23/08/2024
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5
/5
★★★★★
Ras ok
Denis D.
purchased on 25/08/2024
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5
/5
★★★★★
Very happy with my order, received very quickly and as advertised.
Nathalie W.
purchased on 25/08/2024
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Answer from Sroka Company
Thank you for your feedback.
4
/5
★★★★☆
I await your reply concerning the 2-year warranty extension.
Frédérique R.
purchased on 25/08/2024
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Answer from Sroka Company
hello sir. as you ordered the product online, you don't need to do anything. The extension has already been taken into account. Thank you
5
/5
★★★★★
Super board and carrying case Not yet tried Perfect packaging
Paul P.
purchased on 19/08/2024
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Answer from Sroka Company
Thank you for your feedback. We're glad you like it.
5
/5
★★★★★
I'm delighted with my Sroka Paddle, which I received in good condition.
Frédéric P.
purchased on 11/08/2024
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5
/5
★★★★★
Well-packaged, top quality
Frederi C.
purchased on 12/08/2024
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5
/5
★★★★★
Worry-free order and package received very quickly
Frederic L.
purchased on 19/08/2024
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5
/5
★★★★★
A very professional team that was able to advise me sympathetically and efficiently over the phone on the choice of paddle to buy according to my expectations. Express delivery in less than 24h. Nothing to complain about! I'm very satisfied with the product and the service.
Philippe N.
purchased on 08/08/2024
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Answer from Sroka Company
Thank you for your feedback. It motivates us to do even better.
5
/5
★★★★★
Order arrived as expected, well packaged. Very good quality paddle at a reasonable price...just enjoy!
Frédéric M.
purchased on 14/08/2024
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Answer from Sroka Company
thank you for your feedback