/10
★★★★★
based on 2338 reviews published
★★★★★
based on 2338 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
First order not quite perfect. I'm satisfied with the service, prices and delivery times. However, the 4 battery wraps (ODB) have a defect. They stuck on themselves and once installed you can see the defect (photos available). What's more, there's no way of contacting them by email to notify them of the problem.
Jérôme B.
purchased on 25/02/2025
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Answer from STEAM AND VAPE
Hello !
Thank you for your feedback and for taking the time to share your experience. We are delighted that you are happy with the service, prices and delivery times.
Regarding the ODB wraps, we're very sorry to hear about this problem. We would be delighted to discuss this with you and find a solution. You can contact us via our contact form here: https://www.steam-and-vape.fr/fr/contactez-nous. We can also be reached on our social networks if this is more convenient for you.
Please do not hesitate to send us photos so that we can help you as best we can.
We hope to see you soon,
The Steam and Vape team 🚀
Thank you for your feedback and for taking the time to share your experience. We are delighted that you are happy with the service, prices and delivery times.
Regarding the ODB wraps, we're very sorry to hear about this problem. We would be delighted to discuss this with you and find a solution. You can contact us via our contact form here: https://www.steam-and-vape.fr/fr/contactez-nous. We can also be reached on our social networks if this is more convenient for you.
Please do not hesitate to send us photos so that we can help you as best we can.
We hope to see you soon,
The Steam and Vape team 🚀
3
/5
★★★☆☆
Very good for the delivery time, except that it was impossible to open the cap of the bottle of liquid, it was necessary to cut and use the old bottle. Disappointed with this delivery.
Acheteur Vérifié
purchased on 26/03/2022
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3
/5
★★★☆☆
On the whole I'm quite satisfied, delivery was fast and careful, unfortunately the door panels ordered full engraved arrived with a smooth finish. I'm not judging the soap because I didn't want to wait to send the product back to get the vouchers. Like a child waiting for a present, by the way, at 55€ for 2 panels .... DC I kept the smooth ones.
Acheteur Vérifié
purchased on 28/06/2020
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3
/5
★★★☆☆
I think the store should offer payment in instalments
Acheteur Vérifié
purchased on 14/01/2020
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3
/5
★★★☆☆
Order on time but for a dripper at this price not even a juice as a gift to test.
Acheteur Vérifié
purchased on 02/03/2018
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2
/5
★★☆☆☆
Order not delivered on time
Acheteur Vérifié
purchased on 10/01/2018
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Answer from STEAM AND VAPE
Hello, We are sorry for the inconvenience caused, beyond our control, followed letters have an indicative time of 24-48h communicated by the services of La Poste. We processed your order as quickly as possible (order received at 3.39pm, dispatched and collected the same day at 3.46pm). However, these shipments can unfortunately be subject to delays. Have a nice day, the Steam and Vape team.
3
/5
★★★☆☆
Attractive and clear, but information not always clearly visible
Acheteur Vérifié
purchased on 18/05/2016
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3
/5
★★★☆☆
Good product am satisfied
Acheteur Vérifié
purchased on 09/03/2016
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3
/5
★★★☆☆
It's a good site but the downside is the stock. unfortunately, stocks are quickly depleted, several times I wanted to order an item in several copies but to no avail, it's a shame. it's a good site with good products.
Acheteur Vérifié
purchased on 11/11/2015
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3
/5
★★★☆☆
Steam and vape has declined over time (customer for almost 2 years).on the other hand other sites on the contrary improve and offer 1 report and customer loyalty much more interesting for me.c'etait my last order!
Acheteur Vérifié
purchased on 27/08/2015
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3
/5
★★★☆☆
Good site but a little too expensive
Acheteur Vérifié
purchased on 29/04/2015
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3
/5
★★★☆☆
. . .
Acheteur Vérifié
purchased on 12/02/2015
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3
/5
★★★☆☆
Difficulty navigating the site and finding products. On the other hand, very fast and careful shipping, plus tips and instructions.
Acheteur Vérifié
purchased on 09/02/2015
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3
/5
★★★☆☆
CLEAR...
Acheteur Vérifié
purchased on 30/01/2015
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2
/5
★★☆☆☆
Medium
Acheteur Vérifié
purchased on 07/01/2015
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3
/5
★★★☆☆
Si trops lent but very good description of products and in case of information, very reactive.
Acheteur Vérifié
purchased on 17/05/2014
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3
/5
★★★☆☆
Correct site but rather limited panel of articles.service with top!!!(reactivity, speed..).
Acheteur Vérifié
purchased on 14/05/2014
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3
/5
★★★☆☆
The site itself isn't bad, but I still have a bit of trouble finding what I'm looking for. If only there was a search function, it would be easier to find the exact products I'm looking for.
Acheteur Vérifié
purchased on 21/03/2014
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3
/5
★★★☆☆
Slightly long delivery time
Acheteur Vérifié
purchased on 26/02/2014
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3
/5
★★★☆☆
Lack of choice....
Acheteur Vérifié
purchased on 08/11/2013
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