/10
★★★★★
based on 628 published reviews
★★★★★
based on 628 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The print itself is perfect. However, 1/2 cm of border around the image at the top and bottom, not even enough to make a hem! I wanted to leave a 5 cm white border around the image... I failed! Too bad
Pascal E.
purchased on 14/11/2024
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3/5
★★★☆☆
Our file was sent with turquoise lines and we receive green lines. We say to ourselves ...
Michele K.
purchased on 04/11/2024
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3/5
★★★☆☆
I had given a pale gray file on purpose to have transparency and the printing on fabric of my file was reinforced in contrast, the image became black and white well contrasted, which I did not ask for. As a result, it's unusable....
Christine B.
purchased on 21/10/2024
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3/5
★★★☆☆
Images are not sharp...
Serge G.
purchased on 21/09/2024
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2/5
★★☆☆☆
I ordered a personalized fabric, I was supposed to receive it within 6 days and after a week and a half I still hadn't heard anything. When I ask, they don't explain clearly what's going on and I finally receive it after 3 weeks.
Lucas D.
purchased on 11/07/2024
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Answer from
TISSUS PRINT
Hello, We apologize for the delay in processing your order. Unfortunately, we had a breakdown on our cotton printer during this period, which led to some slowdowns. We hope this delay has not caused you any inconvenience and thank you for your understanding. Sincerely, Chloé TISSUS PRINT
3/5
★★★☆☆
As easy as I found designing the personalized pouch, the ordering part itself was very complicated. You're not intuitive at all. Fortunately I had someone on the phone who really understood my problem, who admitted that there were some things that really weren't very intuitive, and I thank her very much for her help.
Cathy D.
purchased on 03/08/2024
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3/5
★★★☆☆
Would need to be improved to create its impression and visualize the rendering at the summary of the order.
Valerie E.
purchased on 12/06/2024
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3/5
★★★☆☆
On one meter of printing, I have two defects. Quality control needs improvement.
Felix M.
purchased on 12/06/2024
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Answer from
TISSUS PRINT
Hello, We are sorry that you are not satisfied with this product. We would like to remind you that we have a sample dispatch service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please do not hesitate to contact our customer service department at [email protected] for details of return procedures. We remain at your disposal. Sincerely, Aurelie TISSUS PRICE
3/5
★★★☆☆
As a customer for over two years, I've always been very satisfied with the quality and service of tissus Print. The recent change in the ordering system, which was complex and incomplete, led to printing errors that had unfortunate consequences for my business.
Marie Mireille G.
purchased on 30/05/2024
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3/5
★★★☆☆
The - : Message left during the ordering process and no reply (Washability, delivery times, small color samples...). 2 badly printed markings at the beginning of the board, so unusable (fortunately I had ordered a bit more!). Procedure given on the site with hot peeling... first marking catastrophic and ruined! (impossible hot, cold OK and I put a little press 3 seconds to be sure). No instructions or technical specifications on the paper supplied with the order. The plusses: The price, very good lead time (less than a week), very clean printing and opaque white (even on dark textiles), very satisfactory final rendering on the textile, very fine and supple. In the end, even though I haven't yet had any feedback on the wash fastness, it wouldn't take much to give it 5 stars, which is a shame. Still, I'm thinking of recommending it in the future (because the most important thing... is in the +!).
Sébastien P.
purchased on 27/05/2024
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3/5
★★★☆☆
I was expecting the logo to be bigger... In the end, on the whole surface, it's quite small...
Manon A.
purchased on 23/05/2024
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2/5
★★☆☆☆
I find the ordering system not very intuitive. I'd like to be able to create my print dtf, adjust the size of my visuals and have the option of adding them directly to my basket from the creation tool. The ability to precisely define the size of each of my visuals would also be very much appreciated.
Romain D.
purchased on 30/04/2024
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3/5
★★★☆☆
The print quality is great, I just think it's a shame that we can't see our visual online to see if everything conforms...
Anaïs L.
purchased on 19/03/2024
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2/5
★★☆☆☆
Not really satisfied. I thought that the print would be made on the meter of fabric ordered.
Instead, I end up with a little 20 cm square in the middle of the 1 m fabric and that's it. Very disappointing.
Pascal G.
purchased on 01/05/2024
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Answer from
TISSUS PRINT
Hello, We are sorry that you are not satisfied with this product. We would like to remind you that we have a sample dispatch service that allows you to check the color and quality of a fabric directly on our site before placing an order. Please note that you have 14 days from the date of delivery to return the product if it does not suit you. Please do not hesitate to contact our customer service department at [email protected] for details of the return procedure. We remain at your disposal. Sincerely, Aurelie TISSUS PRICE
3/5
★★★☆☆
I ordered black velvet, it's actually more of a medium gray. And a bit thin.
But I will recommend with another fabric that I like more. I hope so.
Nathalie T.
purchased on 27/04/2024
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2/5
★★☆☆☆
Very good fabric printing, only the creation interface is not very user-friendly and the visuals are not very precise.
Especially since I've only received half of my package, i.e. 1m of personalized fabric out of the 2 I originally ordered. I hope to receive the missing 1m within the week, otherwise I'll be very disappointed...
Julien L.
purchased on 15/04/2024
Translated review
Answer from
TISSUS PRINT
Hello, we are sorry for the inconvenience, but after checking, you had ordered 1 m of poplin, invoice attesting it and you received that. Please do not hesitate to come back to us to discuss the matter if you wish. We remain at your disposal for any further information. Aurelie Tissus-print
3/5
★★★☆☆
Hello, I would have liked to have been warned that there is the legend (of the file?) printed in black characters on the fabric. As these fabrics are intended for an exhibition, these details are important.
Sarah C.
purchased on 05/03/2024
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3/5
★★★☆☆
The fabric is of good quality, and so is the print. However, I'm disappointed by the repetition of the pattern: the alignment is not the same everywhere, which is visually disturbing. I don't know if it's the PDF that wasn't right (need to add margins?), or if my instructions were ignored. I would have liked to have been sent a preview, or to have been told that my file was wrong. With all the files submitted (AI pattern to get the spacing right, PDF pattern only, PDF pattern repeated, JPEG illustrating the desired result, and text file) it was clear that I had high standards.
Christelle L.
purchased on 07/03/2024
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Answer from
TISSUS PRINT
Hello, we're sorry for the inconvenience. Our after-sales service will contact you today to inform you in detail and clarify your .PDF file, which did not allow for any other way of being repeated. We only take one file into account when printing your order, as we cannot modify our customers' files. Should you require any further information, please do not hesitate to contact us by e-mail or on 04.22.59.06.36. Best regards. Rebecca TISSUS PRINT
3/5
★★★☆☆
The fabric I received has dark areas that aren't part of the design, so I'm disappointed, even though the overall impression is very good.
Flora B.
purchased on 19/02/2024
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2/5
★★☆☆☆
Accustomed to repeat orders for several months or even several years, I am disappointed with my latest orders where the service is deteriorating. Orders shipped later and later, less and less responsiveness, switchboard increasingly rare....
Kylian L.
purchased on 06/02/2024
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Answer from
TISSUS PRINT
Hello, we are very sorry that you have not been satisfied lately and we are indeed very vigilant with your orders. I have to admit that I don't fully understand the exact source of your dissatisfaction. In fact, only your order of 06/02 was dispatched on 09/02 instead of the following day, as we usually do for your DTF orders when we have the possibility. If ever you can get back to us on this subject in detail by e-mail or directly on 04.22.59.06.36 that would help us greatly. Thank you in advance and have a nice day. Best regards. Rebecca TISSUS PRINT
3/5
★★★☆☆
I really liked the site, which was very intuitive and easy to use, the prints are good and don't fade.
However, when I received my labels, I was a little disappointed, as they were smaller than I'd expected. The design lacked a visual of the garments, so I wondered how it would look physically, with a ruler in centimeters, so that I could add to it to see for myself.
This would prevent the writing from being very small on delivery and disappointment.
Violaine C.
purchased on 21/01/2024
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3/5
★★★☆☆
I've just received two orders, one of which I had a problem with because I received the visuals with a black background, whereas I had sent transparent backgrounds. Otherwise, the last order was perfect.
Frederic P.
purchased on 11/01/2024
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3/5
★★★☆☆
It's hard to imagine the scale of the pattern on screen when it doesn't match reality, which makes certain elements illegible because they're too small for what you'd expect...
Flavia B.
purchased on 19/12/2023
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3/5
★★★☆☆
First order of sew-in labels for my company and a bit disappointed... Out of 3 batches of 50 labels, I threw away about 20 that had printing defects on part of the text (half a printed line), that's a lot... It's a shame because the site is well designed, intuitive, simple and the delivery is fast, but I should have taken just one batch to test it out.
Audrey M.
purchased on 05/01/2024
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3/5
★★★☆☆
It took me a while to find the metre 'and cm for the metrage.
Fabienne M.
purchased on 31/12/2023
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3/5
★★★☆☆
The rendering is good but I had a lot of trouble sending and making what I wanted and not a lot of help in the end and now I'm starting an order again and it's the same, it's easy if you master all the software.
Veronique B.
purchased on 21/11/2023
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3/5
★★★☆☆
Fast and well organized delivery. But a change in quality between my first order and the next two. The bamboo sponge is much thinner, which is a real shame!
Emeryne H.
purchased on 24/10/2023
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3/5
★★★☆☆
The quality of the fabric and the printing are top notch, but my 4 x1m of velvet were printed on the reverse side of the velvet pile, which is a shame...
Coraline L.
purchased on 10/10/2023
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3/5
★★★☆☆
The documents received were not compliant and after use there are still residues on the printed material.
Kaourou F.
purchased on 06/10/2023
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3/5
★★★☆☆
I was disappointed with the print, there's no brightness and I feel like there's a slightly grey haze over all my graphics.
As for delivery, the deadlines were met.
Acheteur Vérifié
purchased on 14/03/2023
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