/10
★★★★★
based on 16717 published reviews
★★★★★
based on 16717 published reviews
Latest positive customer reviews
4/5
★★★★☆
Beautiful item except for the lid finish. Color not uniform and the lid nipple is cracked at the base. May I send you a photo?
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Answer from
tompress.com
Hello, please contact our customer service department on 05 63 71 44 99, or send the photo to [email protected]. Best regards.
5/5
★★★★★
Everything is fine
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5/5
★★★★★
I have been very professional for years and have never had any problems with my orders. If the product doesn't suit you, the customer service team is there to help. I hope it lasts!
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5/5
★★★★★
Every time I've phoned, I've had to deal with a highly competent and professional interlocutor.
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4/5
★★★★☆
Hello, The delivery time was a little long because one of the products was unavailable. I contacted customer service to find out about the delay: I was very well received and very well informed about the delay and the possibility of modifying my order. The products delivered were very well packaged and conformed to their description.
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5/5
★★★★★
Easy to order, great help over the phone, quality product and perfect delivery. I recommend this site.
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5/5
★★★★★
I'm very satisfied with the products I've bought, as usual, and I'm especially happy to find products that I can't find anywhere else.
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5/5
★★★★★
Your employees are competent and customer-oriented,
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5/5
★★★★★
So far so good !!!!but I'm looking forward to my reviews
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4/5
★★★★☆
I would have liked to have been informed of the delay in delivery.
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5/5
★★★★★
We have already made 2 meals with the fryer and are delighted.
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5/5
★★★★★
Very reliable service, that's great!
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5/5
★★★★★
Great products, satisfied with the service.
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5/5
★★★★★
Fast delivery. Product as described. Very satisfied
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4/5
★★★★☆
I'm happy with the product but there was an error in the communication of the file, the carrier didn't have the right phone number to contact me, I had to call him myself.
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5/5
★★★★★
Very practical, as we keep almost everything in jars, large and small.
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5/5
★★★★★
This is the first time I have ordered from this serious site. I am completely satisfied.
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5/5
★★★★★
Precise response to questions. Quality service.
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4/5
★★★★☆
Too bad about the delay, but you remain one of my favorite suppliers.
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5/5
★★★★★
Impeccable, nothing to complain about!
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5/5
★★★★★
Perfect control
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5/5
★★★★★
Excellence bonus. Don't slack off
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4/5
★★★★☆
Very long delay for delivery of a stone for baking bread, which was obviously not in stock. No problem contacting customer service. The 2 products delivered, stone + cake tin, are of good quality.
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5/5
★★★★★
Company to recommend, very professional
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4/5
★★★★☆
Although the product is of high quality and the delivery was reassuring, with hyper-protected packaging (a huge cardboard box containing several protective cartons like nesting dolls), we had to wait several weeks to receive the goods. No commercial gesture was mentioned despite the long wait...
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5/5
★★★★★
Very fast delivery.
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4/5
★★★★☆
Satisfied with my order
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5/5
★★★★★
Fast delivery
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5/5
★★★★★
Good product, fast delivery
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5/5
★★★★★
Orders and deliveries went smoothly.
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5/5
★★★★★
As described - perfectly suited to my needs
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5/5
★★★★★
Bravo for the packaging and fast delivery
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5/5
★★★★★
Quality product
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4/5
★★★★☆
Too bad we had to wait more than 3 months and that there is no stock even though the product is online.
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5/5
★★★★★
Super fast delivery, thank you!
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4/5
★★★★☆
Bread hutch a bit pricey, but it's made in Europe, so I'd have preferred the strip glued to the inside of the movable wooden slats to be more solid in use.
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5/5
★★★★★
Purchase of an electric meat pusher and mincer, delivered quickly and well packaged, very good quality materials.
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4/5
★★★★☆
Too bad for the quality of the immersion heater, I'm on my third in 4 years.
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4/5
★★★★☆
Quality + delivery = you're top
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5/5
★★★★★
Very good
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5/5
★★★★★
Everything is perfect
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4/5
★★★★☆
Delivery time 6 weeks. I would have liked to know when ordering that the item was out of stock.
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5/5
★★★★★
The two straight half-sides don't line up correctly when the chamber is opened, so the lid doesn't fit perfectly.
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4/5
★★★★☆
+ More packaging and cardboard than product.
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5/5
★★★★★
Excellent service.
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5/5
★★★★★
Fast delivery, well-packaged parcel and product as I expected.
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5/5
★★★★★
Please note that I still have a dispute pending for several months. Could you please keep me informed of the outcome of this order of more than 100 euros?
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5/5
★★★★★
Very good service
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5/5
★★★★★
On-time delivery, impeccable customer service.
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5/5
★★★★★
Ook
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5/5
★★★★★
Received compliant products 2 days after ordering
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5/5
★★★★★
Short
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5/5
★★★★★
Beech sawdust perfectly suited to smoking. Lights easily, burns well and gives a fairly subtle flavor. Graded in grain size and dust-free, the shavings are clean and efficient to use.
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5/5
★★★★★
Took a loooong time, but all's well that ends well
Verifizierter Käufer
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5/5
★★★★★
Delivery was on time despite being under Christmas season.
Compratore Verificato
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5/5
★★★★★
Everything to the standard I expected
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4/5
★★★★☆
Always satisfied with TOM PRESS
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5/5
★★★★★
Perfect transaction, quality merchandise.
Compratore Verificato
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5/5
★★★★★
Good product great customer service
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4/5
★★★★☆
One of the 60 pots delivered was broken. The packaging was not sufficient. Order prepared by Florian B.
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Answer from
tompress.com
Hello, I have informed the after-sales service of this breakage. Please send us a photo so that we can make the necessary arrangements. Best regards and best wishes.