/10
★★★★★
based on 18166 reviews published
★★★★★
based on 18166 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Delivery times very very long
Severin D.
purchased on 06/03/2025
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2
/5
★★☆☆☆
The delivery was not only very long but not at the agreed delivery point. The package drop-off site being closed, I was redirected to a site far from my home which forced me to get transported to go pick it up
Arnaud G.
purchased on 16/02/2025
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2
/5
★★☆☆☆
The received device is damaged on the left side and the leg is bent.
Gerard Q.
purchased on 12/03/2025
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Answer from tompress.com
Hello, Thank you for contacting customer service. Best regards.
3
/5
★★★☆☆
Had to wait a long time
Daniel B.
purchased on 12/03/2025
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3
/5
★★★☆☆
Products conform to the description but the cardboard was too fragile and arrived torn in several places and the product packaging was crushed.
Regis D.
purchased on 09/01/2025
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3
/5
★★★☆☆
Your company suits me very well but the last order was not good, it took way too long (6 months) I didn't like that, thank you
Bruno A.
purchased on 27/12/2024
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3
/5
★★★☆☆
10 days to receive a crushed and patched package from the post office. The seller is not responsible, very affordable product 😃
Jean Marc B.
purchased on 04/03/2025
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3
/5
★★★☆☆
Received quickly, however I find the packaging a bit light for lids that will be used to sterilize jars.
Régis A.
purchased on 02/03/2025
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3
/5
★★★☆☆
Very good
Jean Marc M.
purchased on 02/03/2025
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3
/5
★★★☆☆
The big problem is that you take orders, but you don't take responsibility for them. Out of stock, not available. I never receive an order on time, or it's incomplete. The worst is your 2024/2025 catalog, which we may receive at the end of 2025. On those, you're still a good store with quite a lot of choice, at least when it's available. Clt Patrick
Patrick V.
purchased on 23/12/2024
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3
/5
★★★☆☆
My product is excellent (the Castor peeler) but I'm sorry that you didn't inform me of the delay and that I had to contact you for information.
Claudine C.
purchased on 31/12/2024
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2
/5
★★☆☆☆
Ordered chopper on 10/02 with payment for delivery within 24 hours as the chopper was urgently needed. Good reception, but the chopper doesn't work... Back to the after-sales service, repair, and new reception of the repaired equipment on 25/02. It turns out to be a defect in the equipment, as a pin was missing from the rotor... No compensation for the inconvenience caused, nor any commercial offer proposed....plutôt déçu....
Christophe Q.
purchased on 10/02/2025
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3
/5
★★★☆☆
Delivery too long
Michael S.
purchased on 02/02/2025
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3
/5
★★★☆☆
CLEAR
François F.
purchased on 09/02/2025
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3
/5
★★★☆☆
THE FREEZER BAGS ARE MUCH THINNER THAN THEIR PREDECESSORS. BAD. APART FROM THAT, VERY GOOD SERVICE. THANK YOU
Sylvain C.
purchased on 16/01/2025
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2
/5
★★☆☆☆
The product was delivered promptly but without the fixing screws as indicated in the description.
John M.
purchased on 06/02/2025
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3
/5
★★★☆☆
The purchase and delivery went well. I still have to perfect the use of the bread machine and find the right recipe!
Khalifa A.
purchased on 03/02/2025
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2
/5
★★☆☆☆
Return shipping costs are not covered and you cannot return to a relay point.
Maxence B.
purchased on 27/12/2024
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2
/5
★★☆☆☆
I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???
Bernard V.
purchased on 06/01/2025
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Answer from tompress.com
Hello, Thank you for contacting customer service. We will find you the right product.
3
/5
★★★☆☆
The crate protector is sturdy, but Bordeaux bottles fall through. For Burgundies, however, it works well. Mesh too large. Pity, the concept is good
Jean Pierre R.
purchased on 29/01/2025
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3
/5
★★★☆☆
We were not notified of an out-of-stock situation for one of the products we ordered. We had to worry about it because the entire order was still on hold, even though we had opted for Chronopost delivery, which in itself indicated an emergency ....
Maite M.
purchased on 15/01/2025
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3
/5
★★★☆☆
Too much waiting for sausages after a week
Didier T.
purchased on 20/01/2025
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3
/5
★★★☆☆
Website not adapted for smartphones and tablets
Francois M.
purchased on 27/01/2025
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2
/5
★★☆☆☆
Apart from a problem of availability not mentioned on the site, it's fine.
Joel F.
purchased on 23/01/2025
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2
/5
★★☆☆☆
Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.
Pascal L.
purchased on 21/01/2025
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2
/5
★★☆☆☆
The part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions
Cecile C.
purchased on 21/01/2025
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2
/5
★★☆☆☆
The lids are too small despite the care taken with my order.
Martine L.
purchased on 22/01/2025
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3
/5
★★★☆☆
Delivery on Friday, arrival on Monday !!!!
Christelle B.
purchased on 20/01/2025
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3
/5
★★★☆☆
The delivery point was not respected, the post office is responsible, not tompress.
Anne D.
purchased on 16/01/2025
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2
/5
★★☆☆☆
Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough
Philippe M.
purchased on 15/01/2025
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