/10
★★★★★
based on 17428 published reviews
★★★★★
based on 17428 published reviews
Latest customer reviews
3/5
★★★☆☆
Due to a management error the pan arrived after the date and I had to buy another one. (double use) I hesitate to recommend, so as not to suffer the same setbacks. Sincerely
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Answer from
tompress.com
Hello, We are sorry for this inconvenience, the postal services have indeed misdirected the package which caused this delay of 24 hours. Yours sincerely
5/5
★★★★★
Very fast delivery
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5/5
★★★★★
Conforming items. Fast delivery
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3/5
★★★☆☆
A customer for years, this is the first time that an order placed on May 20 has been received on July 17.
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Answer from
tompress.com
Hello, We're sorry, this is an exceptional situation and unfortunately some raw materials are particularly difficult to restock. We're doing our best to shorten lead times. Kind regards.
5/5
★★★★★
R. to. S. !
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5/5
★★★★★
Short
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1/5
★☆☆☆☆
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
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Answer from
tompress.com
Hello, your parcel was shipped on the same day as your order. If you track it, we can see that it is being processed. We are opening a complaint with the postal services for the delivery delay, which seems abnormal. Best regards.
5/5
★★★★★
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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5/5
★★★★★
Without
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5/5
★★★★★
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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5/5
★★★★★
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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5/5
★★★★★
Thank you for your impeccable service!
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1/5
★☆☆☆☆
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.
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Answer from
tompress.com
Hello, Our apologies. Our after-sales service has already made the necessary arrangements. A new shipment was made today. Kind regards.
5/5
★★★★★
Nothing to report, everything went smoothly from order to delivery.
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5/5
★★★★★
No problem: ordered, paid for and delivered without delay.
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4/5
★★★★☆
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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4/5
★★★★☆
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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5/5
★★★★★
Super
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4/5
★★★★☆
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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5/5
★★★★★
Very satisfied with the product and the price
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5/5
★★★★★
Excellent product delay information
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5/5
★★★★★
Item arrived on time and matched description.
Compratore Verificato
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5/5
★★★★★
Super c'est tout
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5/5
★★★★★
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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5/5
★★★★★
Very fast delivery. Very satisfied!
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5/5
★★★★★
Professional service. i recommend it!
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5/5
★★★★★
Fast delivery, clean products, precise settings
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5/5
★★★★★
Without
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2/5
★★☆☆☆
I still haven't received the goods. In fact, the carrier came 2 times and I was there. My phone rang but I didn't pick it up quickly enough - 4 rings then an answering machine, so I tried to call the number back - no answer. The carrier wanted to ask me for the entry code, even though it was indicated on the transport document.
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Answer from
tompress.com
Hello, the delivery took place on 19/07. We have taken your comment into account and will pass it on to our agency for better monitoring of the deliveries we entrust to them. Best regards.
5/5
★★★★★
Very serious, beautiful merchandise, admittedly at a price.
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