/10
★★★★★
based on 17449 published reviews
★★★★★
based on 17449 published reviews
Latest customer reviews
5/5
★★★★★
Very good quality products, I will recommend with pleasure
Acheteur Vérifié
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5/5
★★★★★
Delivery time perfect,careful packaging happy to order a product in the tarn i live labruguiere when i come in the family i will visit you in your store because i have other things to buy from you
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Answer from
tompress.com
Hello, Our showroom is open Monday to Friday, 9am to 12pm and 2pm to 6pm. Best regards.
5/5
★★★★★
I'm very happy with my first order from tompress. I didn't know the company before and found exactly what I was looking for on the site. Customer service is impeccable. Living in England, I received my order in 5 days, including a weekend, with no additional delivery charges. Many thanks, Catherine.
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5/5
★★★★★
Nothing to report, quite the contrary
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5/5
★★★★★
So happy with my purchase
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1/5
★☆☆☆☆
I've been waiting for the .... device for over 2 weeks now and you haven't been able to give me any precise news.
Acheteur Vérifié
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Answer from
tompress.com
Hello, you can track your package at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547679880fr Best regards.
5/5
★★★★★
My only complaint is the huge discrepancy between the advertised delivery time and the actual delivery time (15 days), but above all the lack of communication on the significant extension of this time (a little information by e-mail would have been appreciated)! On the other hand, I was surprised by the speed of the reply by telephone and I appreciated the delivery by post (public service in the countryside).
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5/5
★★★★★
Very serious store and always ready to listen, the quality of your products is excellent.
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5/5
★★★★★
All very well
Acheteur Vérifié
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2/5
★★☆☆☆
I have not yet received any goods! I ordered and paid 15 days ago, so I can only give one star for the delivery. Likewise for the goods, as I have no goods. Communication with customer service in German is difficult.
Verifizierter Käufer
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Answer from
tompress.com
Hello, your parcel has left, tracking is available at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=CB547896297FR Cordially.
5/5
★★★★★
Just what I needed
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5/5
★★★★★
Everything went very well, just like last time.
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5/5
★★★★★
Professional organization and follow-up
Acheteur Vérifié
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1/5
★☆☆☆☆
Still no order as of today's date 26/11/2020
Acheteur Vérifié
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Answer from
tompress.com
Hello, your parcel has been shipped and you can track it here: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547983209fr Best regards.
3/5
★★★☆☆
The 20 cm lid doesn't fit properly on the Agnelli pan, due to the pan's handle (which is angled too high).
Acheteur Vérifié
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Answer from
tompress.com
Hello, If the item does not fit, you can ask to return it. Please do not hesitate to contact our customer service at [email protected] or +33563714499. Best regards.
2/5
★★☆☆☆
After having placed an order on the site of fresh products (casings) and believing (naively) the BIG WRITE promising a delivery in 48h+24h. Result, order on 6/11 shipped on 12/11 only 6 days later (Thursday to Tuesday) arrived 13 days after order 19/11, lost at the parcel center in Marseille. The after-sales service was EXECRABLE, telling me to read the conditions of sale. 95% of shipments arrive within 4 days.
Acheteur Vérifié
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Answer from
tompress.com
Hello, You ordered on Friday late afternoon, so it was dispatched the next working day: Monday. According to the tracking system, your order was delivered on Thursday. If you wish, you can choose 24-hour delivery via Chronopost or France Express. Best regards.
5/5
★★★★★
Very good. Item conforms to specifications and delivery is fast.
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5/5
★★★★★
Fast delivery. A little expensive given its mechanical simplicity.
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5/5
★★★★★
Product delivered on a damaged pallet but the packaging was intact and the goods impeccable. R.A.S
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4/5
★★★★☆
Maybe you should change the delivery method because the post office is always late.
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5/5
★★★★★
Very good service nothing to say just good
Acheteur Vérifié
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5/5
★★★★★
My purchase arrived quickly and in excellent condition.
Compratore Verificato
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5/5
★★★★★
No complaints. All is well. I recommend it often.
Acheteur Vérifié
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5/5
★★★★★
CLEAR
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5/5
★★★★★
Very good service, fast delivery, very well packaged goods. i tested the mincer with meats, even nervous, it goes, great.
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4/5
★★★★☆
Vinaigrier super but... but ... the cork really needs to be reviewed. It was leaking after about 6 hours, which stained the small base and the cupboard where it was placed. DIY with a champagne cork that holds. Asked 3 euros more, but with a quality cork.
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4/5
★★★★☆
The invoice details were not correct on the parcel. So at customs clearance I had to pay VAT on 643 instead of the 243 on my invoice. So I had a lot of extra costs that shouldn't have happened.
Acheteur Vérifié
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Answer from
tompress.com
Hello, the copy of the invoice is 213.69 before tax. Please do not hesitate to contact our customer service for further information. Best regards.
5/5
★★★★★
Perfect, fast.
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5/5
★★★★★
As ordered
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4/5
★★★★☆
Fast, well-packaged delivery
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