/10
★★★★★
based on 17450 published reviews
★★★★★
based on 17450 published reviews
Latest customer reviews
5/5
★★★★★
Very satisfied with this order. Very fast delivery, the parcel was very damaged but the packaging included a second box, so the product arrived in good condition.
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3/5
★★★☆☆
Too bad the rennet and ferments were not in stock, it should have been known when the order was placed, like ( in the process of being restocked, lead time ....) Almost 3 weeks delivery time, not even an email to warn me, I have to ask for news of the lead time...in short, not great logistics....
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Answer from
tompress.com
Hello, The information is on the order confirmation received on 14/10. Kind regards.
5/5
★★★★★
Nothing to say, fast delivery, compliant products
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5/5
★★★★★
No worries
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5/5
★★★★★
First order
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5/5
★★★★★
R.A.S
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5/5
★★★★★
Fast
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5/5
★★★★★
Ok no problem .
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1/5
★☆☆☆☆
To date, I have received nothing. Thank you very much.
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Answer from
tompress.com
Hello, I see a delivery made on the tracking of your package. Parcel left on 13/11 and delivered yesterday. Please rectify. Kind regards.
5/5
★★★★★
I appreciated the direct telephone contact. The person I spoke to was very knowledgeable about the product I was interested in. Direct contact is irreplaceable.
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5/5
★★★★★
Good value for money
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5/5
★★★★★
Very satisfied with my order of good quality beech sawdust.
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3/5
★★★☆☆
Very good, but it's not possible to track parcels. imagine when they have to be signed for. we spend days waiting?
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Answer from
tompress.com
Hello, the carrier will contact you in case of absence and leave you a notice to organize its representation. Best regards.
3/5
★★★☆☆
Broken product, still not replaced after a week
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Answer from
tompress.com
Hello, The replacement left our warehouse on 13/11. Best regards.
5/5
★★★★★
Very fast delivery Excellent products
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5/5
★★★★★
Super fast delivery so far haven't used the vacuum machine yet
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5/5
★★★★★
Fast delivery and neat parcel. To be recommended
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4/5
★★★★☆
Hello, I'm sorry about the delivery time, which was over 2 months. I was not notified of the delivery, nor was I given an appointment to pick up the pallet. What would have happened if I hadn't been there. That said, very good material.
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5/5
★★★★★
Very good, just as I expected
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5/5
★★★★★
I was ordering for the second time and from order to delivery, everything was very good (as with my 1st order).
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5/5
★★★★★
I've just done a 1st evaluation but I went a bit fast and I made a mistake, I reversed the 1 and the 5... I'm very satisfied!
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5/5
★★★★★
CLEAR
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4/5
★★★★☆
R. A. S.
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1/5
★☆☆☆☆
NOT YET RECEIVED THE COLI
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Answer from
tompress.com
Hello, the parcel has been available at the relay point since 15/10: https://www.laposte.fr/outils/suivre-vos-envois?code=2V02073514033. Best regards.
5/5
★★★★★
Speed
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4/5
★★★★☆
Products very well packaged. Quality equipment.
20 liters of apple juice made.
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5/5
★★★★★
Very good
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3/5
★★★☆☆
Product delivered one month after order...that's a long time. No clarification or apology from customer service.
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3/5
★★★☆☆
Order held for over 2 months..without TOM press contacting me. I had to call!
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Answer from
tompress.com
Hello, The deadline is noted on the products and recalled on your order confirmation of 04/09/2020. Best regards.
4/5
★★★★☆
Delivery time much longer than originally announced. A message announcing delivery delays would have been appreciated. Otherwise responsive customer service, good quality product and as expected.
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