/10
★★★★★
based on 18279 reviews published
★★★★★
based on 18279 reviews published
Latest customer reviews
3
/5
★★★☆☆
Order placed on 25/11. No news, reminder on 10/12. One of the products was out of stock, restocked the following week, reminded again at the beginning of January and suggested another product, order received promptly. Order received promptly afterwards. Review communication if product missing, to modify order if necessary. I had to buy from another supplier.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Great product, fast delivery and friendly, efficient customer service.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Nothing to report either with the order or the delivery, the prodiuts correspond to my expectations.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Very good products.
Acheteur Vérifié
Translated review
5
/5
★★★★★
After filling it, it leaked for two days to check the quality of the cork used to hold the cinnamon.
Acheteur Vérifié
Translated review
Answer from tompress.com
Hello, Remember to inflate the set for 4 to 5 days to make it watertight before use. Best regards.
5
/5
★★★★★
For my first order, I am really surprised by the professionalism and the seriousness of your company. From the order, the delivery protocol is clear with the possibility of tracking the order. Do not change anything, Eric Gritti
Acheteur Vérifié
Translated review
5
/5
★★★★★
Totally satisfied
Acheteur Vérifié
Translated review
5
/5
★★★★★
Excellent merchant. Excellent quality products and excellent customer service! Highly recommended.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Super machine.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Fast delivery and good quality goods
Acheteur Vérifié
Translated review
5
/5
★★★★★
Ras
Acheteur Vérifié
Translated review
4
/5
★★★★☆
I received an e-mail telling me that my parcel had left, when I wanted to track my parcel it didn't work and when I received it I realized that it had been shipped 3 days after I received the e-mail. I would have preferred to receive confirmation of shipment only when it was actually dispatched.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Quick answers to questions. Excellent organization
Compratore Verificato
Translated review
2
/5
★★☆☆☆
I am disappointed with this order as Tompress only acted as an intermediary between me and a Russian supplier. The skimmer had already been used and was not clean, and one of the parts was almost impossible to dismantle for cleaning. The deliveryman didn't phone when he came so took the parcel back to the post office while I was at home.
Acheteur Vérifié
Translated review
4
/5
★★★★☆
Book translated from an American work. Interesting for those unfamiliar with smoking techniques.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Hello, Please don't change anything. It's so perfect that it's hard to imagine that it still exists! Ordered by phone on 06/01/2021 at 11am and received on 07/01/2021 at 2pm. All checked with the delivery man without any rush. Hard to beat that.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Nothing to report
Acheteur Vérifié
Translated review
5
/5
★★★★★
Conforms to order and fast delivery.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Very pleased
Acheteur Vérifié
Translated review
5
/5
★★★★★
Always at the TOP
Acheteur Vérifié
Translated review
5
/5
★★★★★
You can call up and get the advice you need from competent, pleasant people.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Impeccable equipment except for the plug, which continues to leak despite soaking for over 24 hours. Do you have another solution?
It seems to me that it would be desirable to automatically deliver a replacement cap for this type of purchase.
Acheteur Vérifié
Translated review
Answer from tompress.com
Hello, it takes 4 to 5 days in the water for the unit to be watertight. Best regards.
5
/5
★★★★★
Top-notch driver
Acheteur Vérifié
Translated review
5
/5
★★★★★
Easy process, and even though it took a bit longer to receive because of the Brexit inflicted customs checks, the tracking did show every step in the process.
Verified Buyer
5
/5
★★★★★
I was completely satisfied with the speed of delivery, the quality of the packaging and the responsiveness of the after-sales service in answering my questions.
Acheteur Vérifié
Translated review
5
/5
★★★★★
Package delivered on time. Thank you very much!
Acheteur Vérifié
Translated review
5
/5
★★★★★
More than meets my expectations
Acheteur Vérifié
Translated review
5
/5
★★★★★
All ok
Compratore Verificato
Translated review
2
/5
★★☆☆☆
Product delivered by default, because product initially ordered was out of stock. i only found out when i called tompress to worry about the non-delivery of this product for which no one had bothered to call me and inform me of its non-availability!!!!
Acheteur Vérifié
Translated review
Answer from tompress.com
Hello, The information was correctly noted on your order confirmation sent by e-mail. You can see the availability for each item on the right of the photo. Best regards.
4
/5
★★★★☆
There was a small problem ... but talking to support resolved it with kindness and courtesy
Compratore Verificato
Translated review