9.3/10
★★★★★
based on 17475 published reviews

Latest customer reviews

5/5
★★★★★
Very well in accordance with my request
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5/5
★★★★★
No star for customer service not used for this order
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4/5
★★★★☆
I'm still waiting for the screws and the handle for the sideboard of my plancha, which I paid for 4 months ago and which was delivered incomplete. No further comments.
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5/5
★★★★★
Fast delivery, well packaged and protected product
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5/5
★★★★★
SMALL CONSUMER BUT NEVER DISAPPOINTED
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1/5
★☆☆☆☆
A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company
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Answer from tompress.com
Hello, sorry, we have actually resumed production of a closet, we should receive it by the end of the week. Once shipped, we will inform you about the departure and the link to track the package. Best regards
5/5
★★★★★
Super I recommend the products are very good thank you
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4/5
★★★★☆
Satisfactory
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4/5
★★★★☆
Big problem with chrono poste, delivery to a different relay point than desired.
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5/5
★★★★★
Quality products, I've never been disappointed. For the first time I didn't receive the right order, but the top customer service made sure that everything was back in order very quickly.merci a toute l'équipe Tom presse.passer de bonnes fêtes de fin d'année
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Answer from tompress.com
Hello, Thank you for your understanding. Once again, our apologies. Happy holidays to you too. Best regards.
5/5
★★★★★
NO PROBLEMS WITH CUSTOMER SERVICE. EVERYTHING IS OK
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4/5
★★★★☆
Fairly fast delivery (delayed by a day by the delivery driver for reasons for which they are responsible), parcel intact, equipment as expected despite a slightly complicated programming system.
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5/5
★★★★★
Fast and professional
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5/5
★★★★★
Customer service attentive to any queries about the instruments sold, fast and careful delivery: everything is perfect.
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5/5
★★★★★
Just as I expected. Thank you.
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5/5
★★★★★
Top service for express delivery, nothing to complain about.
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5/5
★★★★★
Everything is perfect
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5/5
★★★★★
Hello, nothing to complain about, perfect
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1/5
★☆☆☆☆
Still not received
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Answer from tompress.com
Hello, We have opened a claim with the carrier in order to know the details of its routing. Best regards.
5/5
★★★★★
Fast delivery, perfect product
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4/5
★★★★☆
Well
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5/5
★★★★★
Nothing to say other than perfect 48-hour delivery and the merchandise ordered is exactly what I expected.
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3/5
★★★☆☆
When I opened the box I saw that the lid was broken, but I didn't see that the sterilizer had a poc, I saw it later when I put it into operation, after having received the 2nd lid following my complaint.
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5/5
★★★★★
Very satisfied with the pan, bread baked to perfection
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5/5
★★★★★
Very good.
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4/5
★★★★☆
The only small problem is that we had given the code to be delivered directly to our home and the deliveryman entrusted the parcel to the janitor who was on duty that Saturday.
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3/5
★★★☆☆
The barrel delivered is really not as beautiful as the one photographed for the advert. Traces of paint (due to rubbing against other surfaces) cannot be removed by cleaning. You'll need to spend some time sanding. The swelling of the wood to achieve watertightness is only gradual (too many leaks) and therefore lasts a long time.
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Answer from tompress.com
Hello, you've opted for a used model, but we also offer refurbished models (planed, washed and sulfured). Perhaps this would suit you better. Best regards.
5/5
★★★★★
Super
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5/5
★★★★★
Product as described, practical to use; in a word, perfect ...
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4/5
★★★★☆
Good evening You tell us to check the parcel before signing but La Poste is not a carrier and there is nothing in the agreement to say that the customer can check before signing. Sincerely C Durfort
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