/10
★★★★★
based on 17550 published reviews
★★★★★
based on 17550 published reviews
Latest customer reviews
5/5
★★★★★
Nickel
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5/5
★★★★★
Product conforms to order and delivered on time. i recommend it.
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5/5
★★★★★
Nothing to report, very good
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5/5
★★★★★
A very good, elegant and practical product.
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4/5
★★★★☆
Ease of ordering and speed of delivery. The equipment is not yet assembled but seems to be of good quality.
No info on product availability by phone on Saturdays.
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5/5
★★★★★
Perfect Keep up the good work
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5/5
★★★★★
Very good
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5/5
★★★★★
Super professionals.
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5/5
★★★★★
Perfect
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5/5
★★★★★
Fully satisfied
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5/5
★★★★★
Short
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1/5
★☆☆☆☆
2 barrels ordered. One drum damaged. Delivery returned. No news since
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Answer from
tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
4/5
★★★★☆
Very good product in spite of information taken by phone, given by an unfriendly person.
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5/5
★★★★★
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
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4/5
★★★★☆
The cash register was not available quickly enough
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5/5
★★★★★
Exactly what I expected
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5/5
★★★★★
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
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5/5
★★★★★
Great efficiency for making chestnut puree
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5/5
★★★★★
Very good no problem
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3/5
★★★☆☆
Delivery too slow.insufficient information on lead times
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5/5
★★★★★
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
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5/5
★★★★★
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
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5/5
★★★★★
Fast and efficient
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5/5
★★★★★
Delayed deliveries due to product changes caused by stock-outs are not their fault and can happen.
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5/5
★★★★★
Fast, trouble-free delivery
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2/5
★★☆☆☆
All the corks don't close the bottles properly, and the time between delivery and order was far too long.
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Answer from
tompress.com
Hello, We apologize for any inconvenience this may cause, but we've done everything we can to reduce the restocking time. Closing is done by a simple quarter turn. When you feel resistance, please do not force further to avoid crushing the lugs. Best regards.
3/5
★★★☆☆
Delivery to Belgium takes much longer than the 48 hours indicated.
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
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Answer from
tompress.com
Hello, Packages are delivered within 48 working hours in 90 of the cases, it is necessary to take into account weekends and holidays. Your package left on Friday 19/10 and was delivered to you on Tuesday 23/10/2018. You can use the callback request on our website, we will call you back as soon as possible (within the limit of opening hours). Best regards.
5/5
★★★★★
Good quality as described, fast delivery
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5/5
★★★★★
Fast delivery and works very well
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5/5
★★★★★
Very good equipment and customer service
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