/10
★★★★★
based on 17551 published reviews
★★★★★
based on 17551 published reviews
Latest customer reviews
5/5
★★★★★
Very good equipment and customer service
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5/5
★★★★★
Super fast service.
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3/5
★★★☆☆
Out of the batch of 100 capsules, some are defective, so I'm missing some.
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Answer from
tompress.com
Hello, please inform our after-sales service, who will do what is necessary. The jars with these capsules are closed by a simple quarter-turn, so if you feel any resistance, please don't force them any further. Best regards.
5/5
★★★★★
Fast, efficient
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5/5
★★★★★
Too bad your shipping costs are so high. Otherwise nothing to complain about and your catalog is well done. Thank you
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4/5
★★★★☆
Hello , good equipment to be improved ( opinion of an agricultural engineer ) technical problem: the flywheel positioning axle (major defect) the reservation to screw the flywheel nut on the axle is non-existent it would be preferable to provide a key or other system I still have a nut no assembly instructions or description of parts good luck robert champion
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Answer from
tompress.com
Hello, Thank you for your suggestions, which we are studying with the manufacturer. Best regards.
5/5
★★★★★
I needed an extra juice bottle, so I contacted customer service to make sure I would be delivered on time.
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
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3/5
★★★☆☆
Hello my order was supposed to be ready in 15 days and it took a month to arrive. my preserves were waiting. a little note of apology would have been nice. cordially,
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5/5
★★★★★
Very, very long-standing customer, never disappointed
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5/5
★★★★★
Fast delivery. The sachets are very practical to use.
Very satisfied.
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5/5
★★★★★
Top of the top I recommend and pass on the message
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4/5
★★★★☆
Products as ordered fast delivery so I would recommend
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5/5
★★★★★
Wooden tap for the vinegar barrel. Once the order had been placed, delivery was very quick to replace the existing tap, which was deteriorating rapidly.
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4/5
★★★★☆
Excellent product
Compratore Verificato
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2/5
★★☆☆☆
Delivery too long after order not notified if delivery problem.
Delivered after complaint
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Answer from
tompress.com
Hello, Unfortunately, you ordered items that were out of stock and we had to wait for them to be restocked. Best regards.
5/5
★★★★★
Nothing to say, everything is perfect.
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5/5
★★★★★
Trustworthy site
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5/5
★★★★★
Top-notch staff
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5/5
★★★★★
Very good, order received very quickly and compliant.
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5/5
★★★★★
It's perfect
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3/5
★★★☆☆
It's a pity that you have to wait until all the products are available for delivery.
You prioritize your organization over customer service ????
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Answer from
tompress.com
Hello, this is mainly a technical issue, which is why it is indicated in our terms and conditions. Our entire team is committed to providing you with the best possible service. Best regards.
5/5
★★★★★
I received an electric sterilizer with a broken handle. The after-sales service was reactive because following my phone call I got a new handle. How can I change it? Sincerely
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Answer from
tompress.com
Hello, I'll have our after-sales service contact you to guide you. Best regards.
5/5
★★★★★
Good quality items delivered on time
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4/5
★★★★☆
Good customer service despite a 3-week wait
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5/5
★★★★★
All in all, everything is perfect. The only negative point was the huge packaging for a 14cm lid, requiring a presence to receive the parcel. Thanks for the catalog.
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5/5
★★★★★
Package arrived quickly after ordering in perfect condition. Just as I expected. I can't wait for my cabbages to be ready for harvesting so I can try my hand at making homemade sauerkraut.
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5/5
★★★★★
Very good
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5/5
★★★★★
Very good on all levels
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1/5
★☆☆☆☆
I never received the product. The tracked parcel was announced as delivered on 19/10. That day, I did receive an envelope with your catalog and the invoice, but no product. Your customer service simply told me to check with the post office... In other words, you're on your own.
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Answer from
tompress.com
Hello, a file has been opened with our after-sales service. Research is in progress. As soon as we have information, our after-sales service will contact you. You can also contact us by e-mail or telephone, quoting reference 21699. Best regards.
5/5
★★★★★
Thank you
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