/10
★★★★★
based on 17556 published reviews
★★★★★
based on 17556 published reviews
Latest customer reviews
4/5
★★★★☆
Professional website. Very friendly telephone response.
Acheteur Vérifié
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4/5
★★★★☆
Items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
Acheteur Vérifié
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5/5
★★★★★
Very good
Acheteur Vérifié
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5/5
★★★★★
Very responsive. Relevant support.
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5/5
★★★★★
Order arrives very quickly
Acheteur Vérifié
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4/5
★★★★☆
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
Acheteur Vérifié
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4/5
★★★★☆
Good product
Acheteur Vérifié
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5/5
★★★★★
My order, which was urgent, arrived, to my great surprise, in two days. The price was unbeatable and the product was of excellent quality. I will recommend this site in the future
Acheteur Vérifié
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5/5
★★★★★
Everything is top notch I'll be back
Acheteur Vérifié
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3/5
★★★☆☆
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
Acheteur Vérifié
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Answer from
tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
5/5
★★★★★
Excellent advice from the sales team. Delivery as agreed. A minor problem with the red paint, which was obviously hastily applied, as it marks the wooden parts. What's more, the paint on the central screw thread comes off during the first pressings and may contaminate the juice. But since it's a food-safe paint, no problem. Great product for beginners
Acheteur Vérifié
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5/5
★★★★★
Ordered friday evening, delivered monday, good product, excellent service
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4/5
★★★★☆
Thanks for everything Erick.
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5/5
★★★★★
Super
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5/5
★★★★★
I'm happy and I talk about you around me
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5/5
★★★★★
Coli arrived in very good condition, well packaged
Acheteur Vérifié
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2/5
★★☆☆☆
I ordered a product on the 10th of the month, and I receive a reply on the 25th informing me of a stock shortage and a prior delivery date of the 4th the following month. That's not good enough. The few products I've bought from you have arrived without user manuals, even for slightly complicated machines. To be changed
Acheteur Vérifié
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Answer from
tompress.com
Hello, We apologize for the delay, but it depends on the production process. Could you please let us know which notices are missing? Best regards.
5/5
★★★★★
Order promptly delivered, fully compliant with what is presented on the site
Acheteur Vérifié
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4/5
★★★★☆
Good product
Acheteur Vérifié
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4/5
★★★★☆
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
Acheteur Vérifié
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Answer from
tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
5/5
★★★★★
As this trestle can be adapted to a destemmer crusher, it was felt necessary to reinforce the stability of the assembly by adding three metal crosspieces connecting the tool legs
Acheteur Vérifié
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5/5
★★★★★
Nothing to add
Acheteur Vérifié
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5/5
★★★★★
The boxes seem to be quite sturdy, to be seen over time, otherwise the package is very well packed.
Acheteur Vérifié
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4/5
★★★★☆
Fast shipping the goods arrived without any problems
Compratore Verificato
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2/5
★★☆☆☆
The hives are not identical and the staple screws are badly positioned p lesoile
Acheteur Vérifié
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Answer from
tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
5/5
★★★★★
Very fast delivery, quality product, attentive after-sales service
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5/5
★★★★★
I've been a customer for several years now. The products are generally of good quality, hence the price. When there's a problem, customer service is always on hand to help.
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5/5
★★★★★
Good quality
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4/5
★★★★☆
Little lack of information on delivery tracking.
Would like to receive emails.
Acheteur Vérifié
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4/5
★★★★☆
No problem ordering, delivery on time, excellent product.
Acheteur Vérifié
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