/10
★★★★★
based on 18276 reviews published
★★★★★
based on 18276 reviews published
Latest customer reviews
4
/5
★★★★☆
Satisfactory overall
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5
/5
★★★★★
Super product, excellent packaging, we were able to make sausages without any problems, these casings are of excellent quality.
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5
/5
★★★★★
Fast, fair price, good quality
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5
/5
★★★★★
Faster than expected delivery, careful packaging
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5
/5
★★★★★
Everything is just as I expected
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4
/5
★★★★☆
The website is a bit complicated in stages.
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5
/5
★★★★★
Product delivered within 15 days on the website, received in 48 hours. This in no way hinders the use of the product, which is very effective for what is expected of it. But given its price, we expect it to be perfect.
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4
/5
★★★★☆
Too bad the box arrived all dusty.
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5
/5
★★★★★
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
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5
/5
★★★★★
Very good site, you can find everything. Always fast delivery. Good quality. No complaints
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4
/5
★★★★☆
Fast delivery
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5
/5
★★★★★
Product conforms to my expectations.
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5
/5
★★★★★
Very good site I recommend Customer service very responsive nothing to complain continue like this
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4
/5
★★★★☆
Delivery on time, goods as described, no need to contact customer service, overall good service
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5
/5
★★★★★
A few comments taken into consideration. Very good relationship and excellent purchase. Very satisfied.
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3
/5
★★★☆☆
I waited almost a month for my order (where is the 48 hour delivery time?) and my parcel was defective (I had to fiddle with a replacement key myself). On the other hand, the reception on the phone was very cordial.
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Answer from tompress.com
Hello, We had to wait for the restocking of the out-of-stock item before sending it. Best regards.
5
/5
★★★★★
Fast delivery and goods in perfect condition.
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5
/5
★★★★★
Thank you for your responsiveness H. Savoyen
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5
/5
★★★★★
An extensive catalog, attractive prices, fast and efficient order preparation and shipping, a model of its kind, well done Top Press.
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5
/5
★★★★★
Relatively long time between order and delivery ..... 2 months
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5
/5
★★★★★
Very satisfied I will talk about it around me thank you soon for other orders Cordially
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5
/5
★★★★★
Serious company, well-stocked catalog, you can find everything, very good
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5
/5
★★★★★
Good product. Fast and reliable delivery.
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5
/5
★★★★★
Very satisfied . Order received quickly, conforms to my request.
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5
/5
★★★★★
Very good value for money
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5
/5
★★★★★
Fine
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1
/5
★☆☆☆☆
The problem is that the product (jar) arrived broken. It has been returned to you. I think that you must not let go of the customer, who is dependent on the product being returned. You need to keep tracking the product so that the customer doesn't have to wait for your service provider's goodwill. In this way, the return will be made as quickly as possible so that you can satisfy your customer's purchase. I think
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Answer from tompress.com
Hello, You did the right thing by refusing the merchandise broken in transit. The return is expected in our warehouses and we will take the necessary action as soon as we receive it. Best regards.
5
/5
★★★★★
High quality products and very fast delivery
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5
/5
★★★★★
There was a small error on the dispatched order but the customer service is so efficient that it makes up for it. Very satisfied with the service and the products.
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5
/5
★★★★★
I appreciated the speed of delivery. Ordered on Monday and delivered on Tuesday.
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