/10
★★★★★
based on 18260 reviews published
★★★★★
based on 18260 reviews published
Latest customer reviews
5
/5
★★★★★
Short
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1
/5
★☆☆☆☆
2 barrels ordered. One drum damaged. Delivery returned. No news since
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Answer from tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
4
/5
★★★★☆
Very good product in spite of information taken by phone, given by an unfriendly person.
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5
/5
★★★★★
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
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4
/5
★★★★☆
The cash register was not available quickly enough
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5
/5
★★★★★
Exactly what I expected
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5
/5
★★★★★
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
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5
/5
★★★★★
Great efficiency for making chestnut puree
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5
/5
★★★★★
Very good no problem
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3
/5
★★★☆☆
Delivery too slow.insufficient information on lead times
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5
/5
★★★★★
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
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5
/5
★★★★★
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
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5
/5
★★★★★
Fast and efficient
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5
/5
★★★★★
Delayed deliveries due to product changes caused by stock-outs are not their fault and can happen.
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5
/5
★★★★★
Fast, trouble-free delivery
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2
/5
★★☆☆☆
All the corks don't close the bottles properly, and the time between delivery and order was far too long.
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Answer from tompress.com
Hello, We apologize for any inconvenience this may cause, but we've done everything we can to reduce the restocking time. Closing is done by a simple quarter turn. When you feel resistance, please do not force further to avoid crushing the lugs. Best regards.
3
/5
★★★☆☆
Delivery to Belgium takes much longer than the 48 hours indicated.
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
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Answer from tompress.com
Hello, Packages are delivered within 48 working hours in 90 of the cases, it is necessary to take into account weekends and holidays. Your package left on Friday 19/10 and was delivered to you on Tuesday 23/10/2018. You can use the callback request on our website, we will call you back as soon as possible (within the limit of opening hours). Best regards.
5
/5
★★★★★
Good quality as described, fast delivery
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5
/5
★★★★★
Fast delivery and works very well
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5
/5
★★★★★
Very good equipment and customer service
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5
/5
★★★★★
Super fast service.
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3
/5
★★★☆☆
Out of the batch of 100 capsules, some are defective, so I'm missing some.
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Answer from tompress.com
Hello, please inform our after-sales service, who will do what is necessary. The jars with these capsules are closed by a simple quarter-turn, so if you feel any resistance, please don't force them any further. Best regards.
5
/5
★★★★★
Fast, efficient
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5
/5
★★★★★
Too bad your shipping costs are so high. Otherwise nothing to complain about and your catalog is well done. Thank you
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4
/5
★★★★☆
Hello , good equipment to be improved ( opinion of an agricultural engineer ) technical problem: the flywheel positioning axle (major defect) the reservation to screw the flywheel nut on the axle is non-existent it would be preferable to provide a key or other system I still have a nut no assembly instructions or description of parts good luck robert champion
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Answer from tompress.com
Hello, Thank you for your suggestions, which we are studying with the manufacturer. Best regards.
5
/5
★★★★★
I needed an extra juice bottle, so I contacted customer service to make sure I would be delivered on time.
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
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3
/5
★★★☆☆
Hello my order was supposed to be ready in 15 days and it took a month to arrive. my preserves were waiting. a little note of apology would have been nice. cordially,
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5
/5
★★★★★
Very, very long-standing customer, never disappointed
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5
/5
★★★★★
Fast delivery. The sachets are very practical to use.
Very satisfied.
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5
/5
★★★★★
Top of the top I recommend and pass on the message
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