9.3/10
★★★★★
based on 18185 reviews published

Latest customer reviews

4 /5
★★★★☆
Fast and efficient
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Acheteur Vérifié
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5 /5
★★★★★
Merci bcp
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4 /5
★★★★☆
Nothing to say... Excellent.
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4 /5
★★★★☆
Excellent assistance
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Compratore Verificato
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5 /5
★★★★★
Discovery and first order, very good from start to finish.
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Acheteur Vérifié
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5 /5
★★★★★
Very professional
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Acheteur Vérifié
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3 /5
★★★☆☆
Very disappointed. The bottles leak when poured because the caps float and are therefore not watertight at all. Further to your reply, I would like to point out that I have carried out other tests. It clicks into place without any problem, since it's impossible to remove the cap afterwards. But the cork doesn't adhere to the bottle at all, which is normal because there's a 2 mm gap in height.
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Answer from tompress.com
Hello, perhaps you could contact us directly, our customer service department is at your disposal by e-mail: [email protected] or by telephone from Monday to Friday, 9 am to 6 pm. Best regards.
5 /5
★★★★★
Very good product, just as I expected.
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5 /5
★★★★★
Delivery on time, item as described, what else?
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5 /5
★★★★★
Ras . Quick delivery . Perfect parcel
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4 /5
★★★★☆
We find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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5 /5
★★★★★
Very good, nothing to complain about.
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5 /5
★★★★★
I'm not a very big customer but I order when I need certain products and so far I've never had a disappointment when I receive a parcel there's always a catalog that I give to friends and recommend.
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5 /5
★★★★★
Everything went as described on the site, the goods arrived intact. the only downside was that the instructions for the sidometer were only in French.
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Compratore Verificato
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4 /5
★★★★☆
Good overall, the book goes into more detail about cooking recipes than what I was looking for, i.e. detailed preparation of fish or meat before smoking.... Cdlmt
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5 /5
★★★★★
Satisfied
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5 /5
★★★★★
Nothing to say super product well received in time
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4 /5
★★★★☆
Although defined in the product description, the smokehouse was delivered without sawdust.
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Answer from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
5 /5
★★★★★
We haven't tested the sausage pusher yet
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Acheteur Vérifié
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5 /5
★★★★★
Very good products at a very reasonable price
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4 /5
★★★★☆
Responsive and professional.
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Acheteur Vérifié
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4 /5
★★★★☆
The fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.
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Answer from tompress.com
You can download the instructions directly from the press's product sheet.
3 /5
★★★☆☆
I made a mistake with my order and you did nothing to help me out. I ordered the right product and just asked your carrier to pick up the other one at my expense, but no, I had to manage on my own. I put the drum up for sale on the bon coin and you lost me as a customer.
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2 /5
★★☆☆☆
Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied
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Verifizierter Käufer
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Answer from tompress.com
Hello, your parcel has arrived in Germany, a good passage was left for you by the postal services. Regards.
5 /5
★★★★★
The first customer service department to follow up orders as soon as they have been validated.
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5 /5
★★★★★
Customer service that listens to our needs. i recommend your catalog to my friends, and therefore your products, which are of high quality; thank you.
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4 /5
★★★★☆
Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.
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5 /5
★★★★★
Small stock problem, I was contacted directly by an absolutely professional person, everything was sorted out very quickly and what I had ordered arrived in time for the party.
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4 /5
★★★★☆
Good, nothing to criticize
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5 /5
★★★★★
FAST & PERFECTLY COMPLIANT PRODUCTS
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