/10
★★★★★
based on 17096 published reviews
★★★★★
based on 17096 published reviews
Latest customer reviews
4/5
★★★★☆
The shortage of stock after the order, even though preceded by a confirmation of availability, is very detrimental to this assessment. This equipment has been shipped to Cameroon, where it is in good working order.
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5/5
★★★★★
Important catalog, good products, good delivery, I needed after-sales service once and everything was perfect and sorted out. What city store can bring all that?
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4/5
★★★★☆
Twisted bottle holder
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3/5
★★★☆☆
The machine did not give us satisfaction when used with small fruits (blackberries )the seeds clogged the filter and it had to be dismantled to be washed during pressing...
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5/5
★★★★★
Very serious site, customer service available for information, excellent quality product.
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4/5
★★★★☆
Delivery on time good quality product
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5/5
★★★★★
Nothing to complain about.
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5/5
★★★★★
Speed, efficiency and a nice little extra inside the parcel: a card with the preparer's first name.
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4/5
★★★★☆
Delivery, books ok. Adapter for bubbler too large: sent back by recorded delivery and the delivery problem came from the post office but still arrived after a complaint on the post office website. Ordered tourie with light beige basket, p 77, received one with black basket whereas on photo it is light beige without specifying random color as on page 68. Just a big problem with the basket color.
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5/5
★★★★★
Top quality equipment, fast delivery, highly recommended
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5/5
★★★★★
Completely satisfied with all services, thank you
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5/5
★★★★★
Ras . received quickly . first try with partridges conclusive .
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5/5
★★★★★
Order made, contact for delivery time, immediate reaction, delivery 48h later even with payment by cheque super thank you
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5/5
★★★★★
YES
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4/5
★★★★☆
I bought a device to remove the washer from the jars at the tompress head office store and it broke the first time I used it.
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Answer from
tompress.com
Please contact us to change the jar opener.
4/5
★★★★☆
No paypal as payment method
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Answer from
tompress.com
We offer a variety of secure payment methods. PayPal has a policy that is incompatible with our vision of commerce, and it's also very expensive. We don't want to burden our customers with this risk and additional cost.
4/5
★★★★☆
Very satisfied the telephone contact was of good quality and good advice
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5/5
★★★★★
Very good merchandise
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4/5
★★★★☆
I am very satisfied with my order
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5/5
★★★★★
Parfait....
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4/5
★★★★☆
Fast delivery. Product purchased corresponds well to our expectations.
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3/5
★★★☆☆
I am satisfied with the purchase that was made in January. However, I asked you to delete my bank details from your files and to confirm this by e-mail. And I still haven't received your confirmation e-mail. It's not serious at all.
As a result, my bank has blocked all payments to you.
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Answer from
tompress.com
By default, we do not store any payment information. In the case of credit card payments, we don't even hold them on our premises, and they only pass through the payment platform. For bank transfers, only the bank has our customers' bank details. Sorry for not confirming this, it's our default policy.
5/5
★★★★★
Fine
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3/5
★★★☆☆
The product was delivered in a damaged cardboard packaging, one element (thermometer) had a broken glass, but I didn't notice it right away (and therefore, I didn't contact the after-sales service). Moreover, as the product was delivered disassembled, some parts were force-fitted together and it was quite difficult for me to disassemble them without scratching them (lacquered sheet metal elements from a Barbecook smoker"").
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Answer from
tompress.com
Never hesitate to contact us, even after the fact. An immediate report is preferable, but there's always something we can do.
5/5
★★★★★
Yes, satisfied. Products as described in the catalog, attentive customer service, on-time delivery and, in my case, no damage in transit.
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5/5
★★★★★
Satisfied, but it should be noted that the items are still more expensive than elsewhere.
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tompress.com
Have you compared the quality?
4/5
★★★★☆
Yes, on the whole (except for one vertical firebox which warped when first used), I've come to an arrangement with customer service. Apparently, in view of the new catalog, no changes have been made: a pity, as the others will suffer the same deformations for lack of an expansion joint at the rear.
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Answer from
tompress.com
We've improved them with a reinforcing fold of sheet metal. No more problems found in our tests and with our customers.
5/5
★★★★★
Nothing to say everything is perfect.
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5/5
★★★★★
Very good packaging, express delivery, great, highly recommend.
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5/5
★★★★★
For this new purchase, full satisfaction; quality of the products, fast delivery and conformity with the order.
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