/10
★★★★★
based on 1498 published reviews
★★★★★
based on 1498 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Hello I bought on your site and the skirt is too small so I returned and sent a message and no response. Thank you
Sylvie G.
purchased on 23/02/2024
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Answer from
Toxik3
Hello Sylvie, thank you for your feedback! ☺️ Don't worry about your return, we'll take the time to notify you upon receipt of the package and will proceed with an exchange or refund depending on the option you choose! 👍
2/5
★★☆☆☆
Not as pretty as the photos.
Ilana A.
purchased on 19/02/2024
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Answer from
Toxik3
Hello Ilana, thank you for your feedback! ☺️ We'd still like to tell you that if your order doesn't meet your expectations, you can always proceed with a return or exchange 🙂 If in doubt, don't hesitate to contact us via our online chat or by email for better assistance! Best regards. 💙
2/5
★★☆☆☆
Jean bad quality one too much and the other really too small out of three one good shame disappointed compared to advertising thank you
Marie Reine M.
purchased on 11/02/2024
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Answer from
Toxik3
Hello Marie, thank you for your feedback! ☺️ We are sorry to hear that your order did not meet your expectations. 😕 Please feel free to make a return or exchange on your items. We also recommend that you contact us by email or via our online chat for better assistance with your next orders on our site! ☺️💙
3/5
★★★☆☆
Very good quality
Elisabeth T.
purchased on 28/01/2024
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Answer from
Toxik3
Thank you Elisabeth for your positive feedback.😍 We are pleased that you appreciated the quality of our products. Don't hesitate to come back to us if you have any other needs. See you soon! 💙
2/5
★★☆☆☆
The color of the pants does not match at all with the camel pants on the picture it is clear and shiny very disappointed
Isabelle B.
purchased on 01/01/2024
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Answer from
Toxik3
Hello Isabelle, Thank you for taking the time to write to us! We're sorry to hear that the color of the pants doesn't match your expectations... It's possible that the photos of this type of product are slightly altered by camera lights and flash... Thank you in advance for your understanding... See you soon!
2/5
★★☆☆☆
I made an order that I sent back in a size too big and when I received my order in a smaller size, one of the items was still too big and was not eligible for return. How do I proceed?
Isabelle C.
purchased on 29/12/2023
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Answer from
Toxik3
Hello Isabelle,Thank you for writing to us. As detailed on our website, we offer you only 1 free return per order. To make a second return on the same order, please write to us at [email protected]. See you soon?
2/5
★★☆☆☆
I'm disappointed, no 46 for some jeans, like the Atik metallic coated jeans.
Krin P.
purchased on 11/12/2023
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Answer from
Toxik3
Hi Krin,We take your comment regarding the unavailability of size 46 for certain jeans, including the Atik Metallic Coated Jeans, under advisement. We regret that this has affected your shopping experience. We are constantly adjusting our stock and take your feedback into consideration to improve our offering.If you have any further questions or if we can assist you in any other way, please do not hesitate to contact us. We appreciate your feedback. ??
3/5
★★★☆☆
The first pair of jeans I bought before blackfriday were impeccable, but the 2nd pair I bought during the blackfriday promotion were of poor quality (especially the button and zipper), so I'm going to return them.
Karine D.
purchased on 27/11/2023
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Answer from
Toxik3
Hello Karine, Thank you for sharing your experience with our products, and we're sorry to hear that the second pair of jeans you purchased during Black Friday did not meet your expectations in terms of quality, and we sincerely regret any inconvenience this may cause you. To ensure your complete satisfaction, we encourage you to return the product. We appreciate your understanding and trust in our brand. ??
2/5
★★☆☆☆
Lack of detail and speed in processing the order.
Amandine B.
purchased on 10/11/2023
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Answer from
Toxik3
Hello Amandine,Thank you for your comments regarding the details and processing speed of your order. Your feedback is important to us, and we are taking note of your comments to improve our service. Your feedback is important to us, and we take note of your comments to improve our service. For any additional information or necessary adjustments, please do not hesitate to contact us via online chat or by e-mail at [email protected] day!
3/5
★★★☆☆
I discovered this denim brand in a village store. I was immediately won over. So I went to the website to find the same pair. I thought I'd found it on the basis of shape and composition, as I no longer had the original label. But once I received it, the composition of the jeans on the label didn't match the description on the website. Next time I'll check before washing.
Acheteur Vérifié
purchased on 09/11/2023
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Answer from
Toxik3
Hello Cécile,Thank you for sharing your experience with our jeans brand. We are delighted that you have been won over, even if we regret that the composition of the jeans received does not correspond to the one indicated on the site.For your next purchases, please do not hesitate to contact us directly if you are looking for jeans identical to the one you discovered in store. We'll be delighted to help you find the right reference and ensure that your choice matches your expectations.We appreciate your understanding and are here for any further assistance.Beautiful day?
3/5
★★★☆☆
The sizes differ from one product to another and I end up with one pair of pants out of three that is too small. No reply to my e-mail.
Martin C.
purchased on 11/11/2023
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Answer from
Toxik3
Hello Christine,We're sorry for the confusion regarding sizes. You can make a return or an exchange for the pants that do not fit. We also invite you to carefully consult our product descriptions and size guides to help you make the right choice for your next purchase. Have a nice day?
2/5
★★☆☆☆
I placed an order and my package still hasn't arrived! It would be lost and they have to send me another one. I find that this delivery takes an enormous amount of time.
Angélique B.
purchased on 02/11/2023
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Answer from
Toxik3
Hello Angélique,We are very sorry to hear that your package has still not arrived, and we understand your frustration in this regard.We invite you to contact the carrier of the package for more information on the current location by providing your tracking number. In addition, please feel free to contact us via online chat to better handle the situation on our end. We remain available if needed. ??
2/5
★★☆☆☆
Tanja V.
purchased on 27/10/2023
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Answer from
Toxik3
Hello Tanja,We are really sorry that you have not received your order yet.For more information about the delivery status, please contact us directly via our online chat or at [email protected] the order has already been shipped, we also recommend that you contact the carrier responsible for the package to find out the possible reasons for the delay.We are here to help you and resolve this situation as soon as possible. ?See you soon!
2/5
★★☆☆☆
Rancon B.
purchased on 03/11/2023
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Answer from
Toxik3
Hello Brigitte,We are sorry to hear that the delivery time was longer than expected. We understand your frustration. It is important to note that delivery times are not managed by us, but by our partner carriers. We advise you to contact them directly for more information about your next deliveries. Thank you for your understanding. ??
3/5
★★★☆☆
Very comfortable pants that fit very well, but the waistband button broke after 3 uses - too bad.
Acheteur Vérifié
purchased on 20/10/2023
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Answer from
Toxik3
We thank you for your valuable feedback, and are delighted to hear that you like the pants. However, we are equally sorry to hear that the button on your leatherette pants has broken. To help us better understand the situation, we'd like to get more details from you. We will contact you by email at [email protected].
3/5
★★★☆☆
The return conditions are not clear, I'm still waiting for the document to send back with the order (item too small).
Anne T.
purchased on 06/10/2023
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Answer from
Toxik3
Hello Anne,We regret that you have encountered complications with the return of your order. We understand your frustration and would like to provide you with some clarification.All information regarding returns is indeed clearly presented on our site, in the "Make a return," section located at the bottom of the page. Our team is also available to address your concerns and guide you through the returns process.We also handle messages sent via e-mail and online chat and are ready to assist you in resolving any issues you may encounter while making a return or to answer any other questions you may have. Our goal is to provide you with a satisfying customer experience, and we're here to help.Please don't hesitate to contact us if you need further assistance. We are committed to resolving your concerns in an efficient manner.Thank you and have a nice day.
3/5
★★★☆☆
I ordered from this site thinking I'd pay less than through an intermediary store... but I'm disappointed to have paid 50 euros for jeans (initial price 55 but I got 10% for my first order) when I found the same pants, with the same reference in a store at 32.99. The difference is just enormous. Otherwise, they're pleasant to wear and fit well.
Cindy L.
purchased on 24/09/2023
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Answer from
Toxik3
Hello Cindy,Thank you for sharing your shopping experience with us. We're delighted to hear that you like the jeans you ordered in terms of comfort and size, but we also understand your disappointment with the price.Each store has the freedom to apply its own prices for its items based on a variety of factors, including operating costs, product quality, current promotions, etc. This is why there may sometimes be price differences between identical or similar items sold elsewhere. We thank you for your support as a customer. Your purchase helps support our business, enabling us to continue to offer quality products and exceptional service.Thank you and have a great day.
2/5
★★☆☆☆
I didn't receive the model I ordered, and when I came to exchange it, it was sold out. I didn't have the opportunity to choose another model, so I opted for a refund, but I won't be reimbursed for the shipping costs. I would have liked to be able to change the model without having to place a new order and pay the shipping costs again.
Acheteur Vérifié
purchased on 16/09/2023
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Answer from
Toxik3
Hello Véronique, thank you for taking the time to send us your comments. We sincerely apologize for the shipping error. You have acted wisely in contacting us regarding this matter, as it is indisputable that you should not bear the shipping costs. In order to provide you with a better experience in the future, and to ensure a rapid response to any questions you may have, we would like to remind you that we provide an online chat service on our website, as well as a dedicated e-mail address for our customers, "[email protected]". We are particularly responsive to these communication channels. ps: delivery is currently free until the end of the month.
2/5
★★☆☆☆
I find that between the order and delivery it's radio silence. I'm not used to that on other sites, they're more communicative.
Geraldine P.
purchased on 21/08/2023
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Answer from
Toxik3
Hello Géraldine, We're sorry that you didn't receive any of our automatic emails, as we don't usually do that, but we're still a little disappointed with this score? On the other hand, we were very responsive to your requests by email and on the online chat. Good day, the Toxik3 team.??
3/5
★★★☆☆
Great jeans, no problems with sizing. So no returns so far. It's just the supposed free shipping. I'm not sure I got it on my last order. Too bad
Christine H.
purchased on 04/08/2023
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Answer from
Toxik3
Hello, We're delighted to hear that you're happy with our jeans and that you haven't had any problems with sizing. Your satisfaction is our priority, and we're pleased that our products meet your expectations. Your satisfaction is our priority, and we are pleased that our products meet your expectations.Regarding free shipping, we regret that you encountered problems with your last order. We apologize for any misunderstanding or confusion that may have arisen regarding this offer. We encourage you to contact us directly so that we can resolve this situation and ensure that you receive the appropriate offer. Good day, The TOXIK3 Team ?
3/5
★★★☆☆
El producto me gusta aún aun no tengo experiencia para opinar sobre la calidad del mismo.Creo que se puede mejorar el plazo de entrega.Hice la compra el 2 de Agosto y ha llegado el 18 de Agosto.
Acheteur Vérifié
purchased on 01/08/2023
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Answer from
Toxik3
Good morning, Thank you for sharing your product review. We are glad to hear that you like it, even if you haven't had enough experience yet to judge its quality. We hope the product will continue to satisfy you as you use it more.We understand your concerns about delivery time. We constantly strive to improve our delivery times to provide a better experience for our customers. We would like to apologize for any inconvenience the extended delivery time may have caused in this specific case. We will take your comments into consideration to further improve our services.Good morning, The TOXIK3 team ??
3/5
★★★☆☆
When I received my parcel, it was the wrong size. Ordered a 38 and received a 36! Exchange request in progress, we'll see what happens next.
Gilda F.
purchased on 03/08/2023
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Answer from
Toxik3
Hello, We're very sorry about the size error in your order. Your satisfaction is very important to us, and we understand how disappointing it can be to receive an item that doesn't meet your expectations. Our team is working hard to resolve this situation quickly and efficiently. If you have any further questions or concerns, please do not hesitate to contact us. Your experience is important to us, and we are here to help you resolve this issue to your satisfaction. Have a nice day, TOXIK3 team?
2/5
★★☆☆☆
The delivery was late, and delivered to a 'delivery depot" where I had to collect the item - instead of the package being delivered to my home which was more convenient.
Acheteur Vérifié
purchased on 05/07/2023
Answer from
Toxik3
Hello,Thank you for taking the time to share your review regarding your delivery experience. First of all, we would like to sincerely apologize for the delay in delivery you experienced and the inconvenience this may have caused.We fully understand that you would have preferred the package to be delivered directly to your home, which would have been more convenient for you. Unfortunately, it appears there was a problem with the delivery process which resulted in the item having to be collected from the delivery depot.We take your feedback very seriously and will investigate this delivery issue to understand what happened and prevent it from happening again in the future.Good day,The TOXIK3 team
3/5
★★★☆☆
Disappointed by the push up side which is not push up.the jeans have no hold they slide and the cut of the lower leg is not like on the photos.the color also is not faithful to the photos, we expected red and not burgundy.
Acheteur Vérifié
purchased on 16/06/2023
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Answer from
Toxik3
Hello, We sincerely apologize if the push-up side did not meet your expectations. We do our best to provide accurate descriptions of our products, but we understand that expectations can vary from one person to another. As for the fit of the jeans and their cut at the bottom of the leg, we are sorry that it did not correspond to what you expected. Good day, The TOXIK3 team
3/5
★★★☆☆
Louise D.
purchased on 02/06/2023
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Answer from
Toxik3
Thank you Louise for your informative comment. Indeed, the CAO printed pants are coated to give them a waxed look. Because of this extra layer, the pants have limited elasticity, giving them a very fitted feel. Thank you for taking the time to write this review. Please feel free to get back to us via online chat or e-mail ([email protected]) if you have any questions.
3/5
★★★☆☆
I ordered a pair of jeans. For the order of these jeans was offered a bag, which to my surprise was missing. I'm very disappointed...
Acheteur Vérifié
purchased on 24/05/2023
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Answer from
Toxik3
Hello Veronique, Thank you for sharing your shopping experience with us, and we're sorry to hear that you did not receive the bag that came with your jeans order. We understand your disappointment and sincerely apologize for this oversight. We apologize for the inconvenience and appreciate your understanding. Your satisfaction is our priority, and we will do our utmost to remedy this situation and provide you with a positive shopping experience. Good day, The TOXIK3 team ?
2/5
★★☆☆☆
Acheteur Vérifié
purchased on 26/04/2023
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Answer from
Toxik3
Hello,We are sorry to hear that you have experienced problems with the shape of the jeans after the first wash. We strive to select high quality materials for our products to ensure optimum durability, however, it is possible that variations in care, washing techniques or other factors may affect the shape of a garment, even if it is of good quality. We recommend that you carefully follow the washing instructions supplied with the jeans to minimize any risk of distortion.Have a nice day, The TOXIK3 team
3/5
★★★☆☆
Although I love the pants, unfortunately they wear out very quickly and get holes in them 🙁 very unfortunate but apart from that they are nice
Acheteur Vérifié
purchased on 03/05/2023
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Answer from
Toxik3
Hello,Thank you for sharing your review with us. We are happy to hear that you love the pants, but we are also sorry to hear that you experienced premature wear and tear.We place great importance on the quality of our products and we are disappointed to hear that the pants you purchased did not meet our standards for durability. Our sincere apologies for any inconvenience this may have caused.Good day,The TOXIK3 team
2/5
★★☆☆☆
I always take the same size pants and this time the jeans I chose are too small, whereas the jeans I bought recently still fit. What's more, the quality of the fabric has nothing to do with it. What's the problem?
Florence P.
purchased on 27/04/2023
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Answer from
Toxik3
Hello,We're sorry to hear that the jeans you've chosen don't meet your expectations. We understand that this can be frustrating, especially if you have purchased the same size pants from us in the past.Our production team strives to maintain high quality standards for all our products, however it is possible that there has been a variation in the fit or size of this particular pair of jeans. It is also possible that the fabric used for these jeans is different from that used for the pants you have recently purchased, which could explain the difference in size and fabric.We care about your satisfaction and would like to help you find a solution. We can offer you to return the jeans for an exchange or refund, or if you prefer, we can help you find another size that might fit better.Please don't hesitate to contact us with your preferences, we'll be happy to help.Good day,The TOXIK3 team ??
2/5
★★☆☆☆
Acheteur Vérifié
purchased on 02/04/2023
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Answer from
Toxik3
Hello, We understand that you are anxiously awaiting your order. Delivery times may vary depending on a number of factors, including public holidays. We hope that despite this experience, you will continue to trust us for your future purchases. Good day, The TOXIK3 team