/10
★★★★★
based on 1498 published reviews
★★★★★
based on 1498 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Already an in-store customer, I wanted to order on the website, but was disappointed by the washes, which did not match the internet visual.
Acheteur Vérifié
purchased on 06/03/2022
Translated review
Answer from
Toxik3
Hello Claire, thank you very much for your honest review and your loyalty to the Toxik3 brand. We are truly sorry that the item you ordered did not meet your expectations, although we make a point of matching the visuals on the website to the actual products. A 1-star rating is indicative of a problem that needs to be resolved as soon as possible, and we are surprised to hear of such a great inconvenience with our products. Please let us know the reference number of your product so that we can investigate this visual problem. The satisfaction of our customers is our priority, so please contact us via the online chat or by email if you prefer ([email protected]) to re-establish this bond of trust between us. See you soon. The Toxik3 team
1/5
★☆☆☆☆
Denim cuts that don't suit body shape
Cécile P.
purchased on 18/02/2022
Translated review
Answer from
Toxik3
Hello Cécile, we're sorry to hear that you were disappointed with the cut of the jeans. As your note penalizes our brand, please note that it is still possible to obtain a refund if the model(s) do not suit you. Returns are free of charge. You can also contact us via our online chat module. Or, if you prefer, by email: [email protected], to help you find a model that might suit you better, should you wish to make an exchange. We sincerely hope we can make it up to you, because your comfort and precision of fit is our priority.