/10
★★★★★
based on 1773 reviews published
★★★★★
based on 1773 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
No mail received of shipment. Also still no order received.
Acheteur Vérifié
purchased on 22/04/2023
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Answer from Toxik3
Hello,We are truly sorry to hear that you have not yet received your order and that you have not received delivery tracking information.We fully understand your frustration and sincerely apologize for any inconvenience. We do our best to ensure a ??prompt and seamless delivery to all of our customers.Once your order is validated, you will receive a tracking number by email. So you can check the routing of this one through the number.Good day,TOXIK3
5
/5
★★★★★
Acheteur Vérifié
purchased on 28/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
2
/5
★★☆☆☆
Acheteur Vérifié
purchased on 26/04/2023
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Answer from Toxik3
Hello,We are sorry to hear that you have experienced problems with the shape of the jeans after the first wash. We strive to select high quality materials for our products to ensure optimum durability, however, it is possible that variations in care, washing techniques or other factors may affect the shape of a garment, even if it is of good quality. We recommend that you carefully follow the washing instructions supplied with the jeans to minimize any risk of distortion.Have a nice day, The TOXIK3 team
5
/5
★★★★★
I love Toxik I've been selling the brand for years and the models fit perfectly?
Acheteur Vérifié
purchased on 20/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Good size , fast delivery , great brand and top color ????
Stéphanie B.
purchased on 26/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Fast service and delivery, order received in good condition and otherwise I adorrrrrre my order very pretty and comfortable.
Rousselet E.
purchased on 26/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
1
/5
★☆☆☆☆
Christel L.
purchased on 25/04/2023
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Answer from Toxik3
Hello, We are very sorry to hear that you have not yet received your order and that you have not received any tracking information. We completely understand your frustration and sincerely apologize for any inconvenience this may have caused. We do our best to ensure fast and transparent delivery to all our customers. Once your order has been confirmed, you will receive a tracking number by e-mail. You can check on the progress of your order via this number. Good day, The TOXIK3 team
5
/5
★★★★★
Acheteur Vérifié
purchased on 20/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
4
/5
★★★★☆
When my order was delivered, a pair of pants was missing. The pants were sent immediately.
Carels M.
purchased on 19/04/2023
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Answer from Toxik3
Hello, Thank you for your opinion. ?? Good day, The Toxik3 team ??
3
/5
★★★☆☆
Although I love the pants, unfortunately they wear out very quickly and get holes in them 🙁 very unfortunate but apart from that they are nice
Acheteur Vérifié
purchased on 03/05/2023
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Answer from Toxik3
Hello,Thank you for sharing your review with us. We are happy to hear that you love the pants, but we are also sorry to hear that you experienced premature wear and tear.We place great importance on the quality of our products and we are disappointed to hear that the pants you purchased did not meet our standards for durability. Our sincere apologies for any inconvenience this may have caused.Good day,The TOXIK3 team
4
/5
★★★★☆
Well-fitting, comfortable jeans. For petite girls like me, these tops (156)cm in length are perfect.
Jousse C.
purchased on 25/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
I am delighted with my online order and the speed of delivery of the items ordered!
Wayne
purchased on 25/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
1
/5
★☆☆☆☆
Order placed and paid on 25.04, not received to date.....
Etienne L.
purchased on 24/04/2023
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Answer from Toxik3
Hello,We are sorry to hear that you have not yet received your order. We invite you to contact us directly by email at [email protected] to obtain more information on the status of your order and to find a quick solution to your problem.We take customer satisfaction very seriously and will do everything in our power to resolve this problem and offer you the best possible shopping experience.Have a nice day, The TOXIK3 Team ??
5
/5
★★★★★
This brand is excellent value for money and I love your range.
Natacha B.
purchased on 15/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Super comfortable, good fit
Delphine B.
purchased on 15/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Quality product, good value for money - delivery as expected
Acheteur Vérifié
purchased on 22/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
1
/5
★☆☆☆☆
What's with the anorexic models?! Standard morphology, right ???
Christine Q.
purchased on 29/04/2023
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Answer from Toxik3
Hello,We've read your review and understand your concern about the appearance of the models used in our images or advertising. However, we would like to emphasize that our models are not anorexic, and to characterize their body type in this way is an insult that can be damaging.We work with professional models who represent a variety of body types, and we attach great importance to promoting body diversity and inclusiveness. We recognize that standards of beauty can vary from one person to another, and we strive to take these different perspectives into account.it's essential to promote a positive body image and to respect each individual, regardless of their morphology. We encourage acceptance of all body types and are committed to representing diversity in our visuals.we are always open to constructive feedback from our customers, as it helps us to improve and better meet their expectations. If you have any other suggestions or concerns, please let us know.Have a nice day,The TOXIK3 team
2
/5
★★☆☆☆
I always take the same size pants and this time the jeans I chose are too small, whereas the jeans I bought recently still fit. What's more, the quality of the fabric has nothing to do with it. What's the problem?
Florence P.
purchased on 27/04/2023
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Answer from Toxik3
Hello,We're sorry to hear that the jeans you've chosen don't meet your expectations. We understand that this can be frustrating, especially if you have purchased the same size pants from us in the past.Our production team strives to maintain high quality standards for all our products, however it is possible that there has been a variation in the fit or size of this particular pair of jeans. It is also possible that the fabric used for these jeans is different from that used for the pants you have recently purchased, which could explain the difference in size and fabric.We care about your satisfaction and would like to help you find a solution. We can offer you to return the jeans for an exchange or refund, or if you prefer, we can help you find another size that might fit better.Please don't hesitate to contact us with your preferences, we'll be happy to help.Good day,The TOXIK3 team ??
2
/5
★★☆☆☆
Acheteur Vérifié
purchased on 02/04/2023
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Answer from Toxik3
Hello, We understand that you are anxiously awaiting your order. Delivery times may vary depending on a number of factors, including public holidays. We hope that despite this experience, you will continue to trust us for your future purchases. Good day, The TOXIK3 team
5
/5
★★★★★
Comfortable, well-cut pants. Good value for money
Acheteur Vérifié
purchased on 21/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
All was perfect, TOP quality
Acheteur Vérifié
purchased on 12/04/2023
Answer from Toxik3
Bonjour, Ravis de savoir que vous êtes satisfaite par nos produits ! Merci pour votre avis, il nous touche en plein coeur. ?? Bonne journée, L'équipe Toxik3 ??
4
/5
★★★★☆
Jeans that match the presentation and my expectations. Perfect fit, beautiful color Good value for money
Acheteur Vérifié
purchased on 16/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Never disappointed, I love it!
M. A.
purchased on 11/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
The jeans are super comfortable to wear i was worried about the size but the customer service is very reassuring and above all very reactive order delivered in just 4 days great......
Acheteur Vérifié
purchased on 14/04/2023
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Answer from Toxik3
Hello Brigitte, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Great new jeans. Fast shipping within Europe! Thank you!
Monika B.
purchased on 04/04/2023
Answer from Toxik3
Bonjour, Ravis de savoir que vous êtes satisfaite par nos produits ! Merci pour votre avis, il nous touche en plein coeur. ?? Bonne journée, L'équipe Toxik3 ??
1
/5
★☆☆☆☆
Read the terms and conditions carefully before making a second exchange! Because this return is at your expense ... You are provided with a return label, but your refund is charged (in my case of 6) and those without explanation.I had to ask why a partial refund ... and there I knew why.In addition, the sizes do not correspond at all to reality and are uneven.Return and refund very long.Personally, I will no longer recommend this site.
Acheteur Vérifié
purchased on 27/03/2023
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Answer from Toxik3
Hello,We're sorry you had problems with your order and exchange. However, we would like to point out that our return and exchange policies are clearly explained in our terms and conditions, which you accepted at the time of your purchase. What's more, we've also made this clear to you in our after-sales service several times, and even over the phone to explain the situation. Our exchange policy stipulates that only the FIRST exchange is free of charge, and that subsequent exchanges are at your expense. We provide a return label to facilitate the return process, but the cost of this return is charged to your refund.Regarding sizes, our sizes are European. We make every effort to provide accurate sizing information. We are sorry that you no longer wish to order from us. Sincerely,The TOXIK3 team
5
/5
★★★★★
1st order very satisfied! Quality products and perfect fit.
Acheteur Vérifié
purchased on 09/04/2023
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Answer from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Good value for money color and shape as ordered
Fleur G.
purchased on 07/04/2023
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Answer from Toxik3
Hello Fleur, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
5
/5
★★★★★
Customer service saved my order: I'd made a mistake on the size and after a chat exchange, the order could be changed before the parcel was dispatched. My only small complaint: perhaps the account should allow me to cancel the order before it's dispatched.
Florent H.
purchased on 31/03/2023
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Answer from Toxik3
Hello,We are delighted to hear that our customer service was able to help you with your order and resolve your issue quickly and efficiently. Regarding your suggestion, we understand your point of view and appreciate your feedback. We will take this suggestion into account to improve our service and policies. Have a nice day, the Toxik3 team?
1
/5
★☆☆☆☆
I placed a large order (8 jeans) on the Toxik3 website. After trying them on, only 2 fit and I sent back the 6 jeans I didn't want to keep (free return, they provide me with a Mondial Relay delivery note). Today, I've only been reimbursed for part of my return because they tell me they only received 4 jeans in this parcel and not 6. I obviously have no way of proving the contents of my parcel. And they don't seem to think that there could have been a mistake in their warehouse or with their logistics department. So it's all on me, without any justification or proof. It's theft, pure and simple. I'm still waiting, with great hope, for them to refund the rest of my return.
Laurence R.
purchased on 13/04/2023
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Answer from Toxik3
Hello,We are very sorry to hear that you have encountered a problem with your order and your return. We understand your frustration with this situation. We understand your frustration with this situation.Our return policy states that all items must be returned in their original condition, with the quantity indicated on the return and with all tags attached. We then inspect each returned item to ensure that it is in its original condition. We take your allegations of theft very seriously, but we cannot refund you for the 2 jeans without receiving them. We apologize for any inconvenience this may have caused you. Good day,The TOXIK3 team