/10
★★★★★
based on 1751 published reviews
★★★★★
based on 1751 published reviews
Latest customer reviews
5/5
★★★★★
Very good performance
Marie Helene J.
purchased on 11/09/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team
The UNAMI team
5/5
★★★★★
Still very good
David B.
purchased on 08/09/2023
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Answer from
UNAMITEA
Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team
The UNAMI team
5/5
★★★★★
I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery
Lydie B.
purchased on 08/09/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review, Lydie. We are delighted to be able to continue to supply our customers in Brussels with their favorite tea and to offer you fast ordering and delivery. We hope you enjoy our products in the future.
The UNAMI team
The UNAMI team
5/5
★★★★★
Second order. Delivery as fast as ever. Exceptional teas.
Céline S.
purchased on 03/09/2023
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Answer from
UNAMITEA
Thank you very much for your kind comment, Céline. We are delighted that you are happy with your order and our prompt service. We hope you will continue to enjoy UNAMITEA's exceptional teas.
The UNAMI team
The UNAMI team
5/5
★★★★★
Extremely short lead time between placing the order and receiving it. Great!
Marie Hellene L.
purchased on 07/09/2023
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Answer from
UNAMITEA
We are delighted that you are satisfied with the service we have provided. Thank you for your comment!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very good! Perfect products and service.
Patrice P.
purchased on 04/08/2023
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Answer from
UNAMITEA
Thank you very much for your very positive and encouraging feedback! We are delighted that you appreciate our offer and we do our best to provide the best possible products and services. Thank you again for your feedback!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very quick receipt after ordering in a neat package. Perfect! Thank you so much!
Huguette D.
purchased on 29/08/2023
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Answer from
UNAMITEA
Thank you very much for your positive review and support, Huguette. We are happy to know that you were satisfied with our service and packaging. We hope you have a great shopping experience with us.
The UNAMI team
The UNAMI team
4/5
★★★★☆
All ok. The packaging was a bit crammed.
Desiree T.
purchased on 13/08/2023
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Answer from
UNAMITEA
Thank you for your review, Desiree. We are happy to hear that you enjoyed our site. We always strive to package products better to prevent damage. We appreciate your feedback and will work to improve our services in the future.
The UNAMI team
The UNAMI team
5/5
★★★★★
The tea is always fragrant and delicious!
Annick P.
purchased on 01/09/2023
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Answer from
UNAMITEA
Thank you very much Annick for your very positive review! We are delighted that you have enjoyed our products and invite you to continue discovering them.
The UNAMI team
The UNAMI team
5/5
★★★★★
Everything is perfect as usual
Nadine R.
purchased on 04/09/2023
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Answer from
UNAMITEA
Thank you very much Nadine for your positive review. We are delighted that you are satisfied with our products and services. We look forward to welcoming you back to our site!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very pretty place, very easy to use website!
Aline N.
purchased on 05/09/2023
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Answer from
UNAMITEA
Thank you Aline for your positive review! We're delighted that you like our site, and we're constantly working to make it easier to use.
The UNAMI team
The UNAMI team
5/5
★★★★★
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
Cédric L.
purchased on 28/08/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review! We are delighted that you have found our service and teas to be of high quality. Your satisfaction is what matters most to us, and we're delighted that you'll be recommending us again and again.
The UNAMI team
The UNAMI team
5/5
★★★★★
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
Renaud Q.
purchased on 28/08/2023
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Answer from
UNAMITEA
Thank you very much for your feedback, Renaud! We're delighted that you liked our products and that they arrived in Brussels so quickly and in perfect condition. We hope you will continue to enjoy our teas and we look forward to seeing you soon!
The UNAMI team
The UNAMI team
4/5
★★★★☆
Correct. Just package a little crushed in a corner
Dominique H.
purchased on 18/08/2023
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Answer from
UNAMITEA
Thank you Dominique for your comment. We take your opinion very seriously and do our utmost to ensure the quality of the products we deliver. Thank you for allowing us to improve our service.
The UNAMI team
The UNAMI team
4/5
★★★★☆
Very good
Hugues B.
purchased on 06/08/2023
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Answer from
UNAMITEA
Thank you Hugues for your positive review! We're glad you like our site!
The UNAMI team
The UNAMI team
5/5
★★★★★
Simple and efficient
Lucie V.
purchased on 15/08/2023
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Answer from
UNAMITEA
Thank you for your positive review, Lucie! We're delighted you enjoyed our website.
The UNAMI team
The UNAMI team
5/5
★★★★★
Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.
Fanny G.
purchased on 19/08/2023
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4/5
★★★★☆
The fact that payment by card doesn't seem to work and you have to pay by bank transfer.
Joe C.
purchased on 24/08/2023
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5/5
★★★★★
Very good
Anne S.
purchased on 21/08/2023
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5/5
★★★★★
Fast delivery. Good packaging. Very good. Thank you
Francoise C.
purchased on 15/08/2023
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5/5
★★★★★
Very well packaged order received in perfect condition. A delight to taste.
Sabrina L.
purchased on 15/08/2023
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5/5
★★★★★
I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.
Valérie L.
purchased on 16/08/2023
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5/5
★★★★★
No worries as usual thanks
François R.
purchased on 25/08/2023
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4/5
★★★★☆
I don't let myself comment!
Leo G.
purchased on 16/08/2023
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5/5
★★★★★
Beautiful, nothing to say...
Katia V.
purchased on 10/08/2023
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5/5
★★★★★
The little extra: a handwritten welcome note!
Patrice D.
purchased on 21/08/2023
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5/5
★★★★★
Top delivery. Delivery time and choice of location. A word of attention appreciated.
Béatrice B.
purchased on 18/08/2023
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5/5
★★★★★
Impeccable parcel delivered on time.
David G.
purchased on 08/08/2023
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4/5
★★★★☆
Everything is clear and correct
Thomas L.
purchased on 11/08/2023
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5/5
★★★★★
Ultra fast and quality tea. It's been my go-to store for years.
Jennifer S.
purchased on 29/07/2023
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