/10
★★★★★
based on 1683 published reviews
★★★★★
based on 1683 published reviews
Latest positive customer reviews
5/5
★★★★★
Top service top quality
David B.
purchased on 13/03/2022
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4/5
★★★★☆
Delivery charges to foreign destinations were not very clear, but otherwise very fast shipping and good service
Marie C.
purchased on 11/03/2022
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5/5
★★★★★
Everything is impeccable. Keep up the good work.
Nathalie Q.
purchased on 13/03/2022
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5/5
★★★★★
I often order on the internet, living too far away, and the shipping is always incredibly fast. The service is perfect 🙂 In case of a problem, which has only happened to me once because of an internet problem, the store team is also very available on the phone and very helpful. And of course, for me, it's the best tea store in the region.
Hélène L.
purchased on 15/03/2022
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5/5
★★★★★
Impeccable! Very quick, I couldn't have asked for more. Well packaged and delicious teas as usual ^__^ Thank you Unami
Christelle F.
purchased on 13/03/2022
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5/5
★★★★★
Quality teas from a wide range. Excellent customer service. 100% happiness
Séverine B.
purchased on 10/03/2022
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5/5
★★★★★
As efficient and good as ever!
Régine Z.
purchased on 10/03/2022
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5/5
★★★★★
Excellent readability and efficiency
Acheteur Vérifié
purchased on 05/03/2022
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5/5
★★★★★
Very high quality teas. Convenient online ordering
Acheteur Vérifié
purchased on 04/03/2022
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5/5
★★★★★
Very fast and careful delivery, quality teas
Acheteur Vérifié
purchased on 05/03/2022
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5/5
★★★★★
As usual, fast delivery, perfect package. Exceptional products.
Acheteur Vérifié
purchased on 08/03/2022
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5/5
★★★★★
Well
Acheteur Vérifié
purchased on 06/03/2022
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5/5
★★★★★
I'm very satisfied with their teas, the speed of delivery, it's impeccable.
Acheteur Vérifié
purchased on 08/03/2022
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5/5
★★★★★
As usual, very well packaged with fast shipping.
Acheteur Vérifié
purchased on 27/02/2022
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5/5
★★★★★
Fast delivery. As ordered.
Acheteur Vérifié
purchased on 25/02/2022
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5/5
★★★★★
Very efficient and good products ..thank you
Acheteur Vérifié
purchased on 26/02/2022
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5/5
★★★★★
It's perfect!
Acheteur Vérifié
purchased on 27/02/2022
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4/5
★★★★☆
The selection of teas on the site is not optimal, and it takes a little experience to define the selection criteria.
Acheteur Vérifié
purchased on 02/03/2022
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5/5
★★★★★
Fast service, neat packaging as usual. Thank you very much
Acheteur Vérifié
purchased on 25/02/2022
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5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 20/02/2022
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5/5
★★★★★
A wide variety of Japanese teas to my taste.
Acheteur Vérifié
purchased on 25/02/2022
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5/5
★★★★★
Glad to be able to have my favourite infusion delivered to me without having to travel to Lille. Order dispatched very quickly, and so far with a nice little note inside. 5 stars deserved
Acheteur Vérifié
purchased on 24/02/2022
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5/5
★★★★★
Fast, efficient service
Acheteur Vérifié
purchased on 16/02/2022
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5/5
★★★★★
Thanks a lot!
Acheteur Vérifié
purchased on 22/02/2022
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5/5
★★★★★
I'm very satisfied with the clarity of the site, the speed of delivery, the care taken with packing, and the thoughtfulness of the tea samples and thank-you card. Perfect, I recommend
Acheteur Vérifié
purchased on 15/02/2022
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5/5
★★★★★
Very nice site with plenty of choice. Very quick return email to confirm order. Delivery respected with impeccable follow-up. I recommend your "house" to all my friends.
Acheteur Vérifié
purchased on 16/02/2022
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5/5
★★★★★
Impeccable products and service.
Acheteur Vérifié
purchased on 16/02/2022
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5/5
★★★★★
Speed and efficiency:; very good service; attentive staff; beautiful presentation of products.
Acheteur Vérifié
purchased on 15/02/2022
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5/5
★★★★★
Perfect procedure
Acheteur Vérifié
purchased on 16/02/2022
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5/5
★★★★★
A huge selection! Great flavors! Everything is perfect, even the little touches in each package I order! Unami Tea is our home. We love them. Small B-mol. Orders are no longer accessible via cell phone, so you need to have your pc with you for each order. But that doesn't detract from the quality of the products received.
Acheteur Vérifié
purchased on 10/02/2022
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5/5
★★★★★
Well organized site, with precise descriptions of the composition of the teas; fast delivery and teas that are always delicious!
Acheteur Vérifié
purchased on 15/02/2022
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5/5
★★★★★
Fast order picking
Acheteur Vérifié
purchased on 15/02/2022
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5/5
★★★★★
Very fast delivery and high quality products. Bravo
Acheteur Vérifié
purchased on 09/02/2022
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5/5
★★★★★
I had a lot of trouble choosing the delivery method.
at first, home delivery was impossible.
same for delivery to a relay point, some places appeared and disappeared at the time of validation.
then it cleared up. have a nice day!
Acheteur Vérifié
purchased on 10/02/2022
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5/5
★★★★★
Speed and efficiency!
Acheteur Vérifié
purchased on 08/02/2022
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5/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 06/02/2022
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5/5
★★★★★
Impeccable service, and very good quality teas, as always!
Acheteur Vérifié
purchased on 01/02/2022
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5/5
★★★★★
Very clear. Fast order and delivery
Acheteur Vérifié
purchased on 03/02/2022
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4/5
★★★★☆
After some problems with the site, I was able to place my order 48 hours later.
Acheteur Vérifié
purchased on 04/02/2022
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5/5
★★★★★
Super quality as usual
Acheteur Vérifié
purchased on 04/02/2022
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5/5
★★★★★
The service is always impeccable and ultra-fast, the packaging is neat and secure, and it's always a pleasure to receive 1 or 2 samples for tasting, which gives you ideas for your next order 🙂
On the other hand, isn't it possible to reduce the number of emails we receive: between payment confirmations, order confirmations, shipping progress, carrier shipments and satisfaction surveys, it takes up a lot of space in the mailbox. Wouldn't it be possible to receive a single e-mail with an order tracking link that would bring all the information together? Thank you.
Acheteur Vérifié
purchased on 29/01/2022
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5/5
★★★★★
The team is always very responsive and attentive
Acheteur Vérifié
purchased on 03/02/2022
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5/5
★★★★★
Très très bien
Acheteur Vérifié
purchased on 03/02/2022
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5/5
★★★★★
Easy to go from one taste to another
Acheteur Vérifié
purchased on 02/02/2022
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5/5
★★★★★
Everything perfect! Delivered in 2 business days! With personalized note! Fabulous!
Acheteur Vérifié
purchased on 27/01/2022
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5/5
★★★★★
In every respect fast and neat
Acheteur Vérifié
purchased on 30/01/2022
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5/5
★★★★★
Always so easy to use, the team is super reactive, for a fast delivery. They are extremely efficient... Thank you!!!
Acheteur Vérifié
purchased on 24/01/2022
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5/5
★★★★★
Telephone reception, delivery, quality of teas: everything is perfect.
Acheteur Vérifié
purchased on 25/01/2022
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5/5
★★★★★
Very good, from the site to the delivery and especially the products on offer: BRAVO!
Acheteur Vérifié
purchased on 22/01/2022
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5/5
★★★★★
Perfect .fast delivery .compliant products!
Acheteur Vérifié
purchased on 22/01/2022
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5/5
★★★★★
Excellent quality teas and ultra-fast delivery.
Acheteur Vérifié
purchased on 28/01/2022
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5/5
★★★★★
The site has been groomed, and I like the presentation and the photos, which are very beautiful. As for the order, it's perfect as usual: nothing to say, the order is quickly confirmed, and the dispatch and reception are fast and careful. Thank you
Acheteur Vérifié
purchased on 20/01/2022
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4/5
★★★★☆
Satisfied
Acheteur Vérifié
purchased on 19/01/2022
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5/5
★★★★★
I ordered a grand cru ( Si Chuan Hong Fu ) and it was an excellent surprise. Delivery is very fast and the parcel is well packaged. I received 2 samples, which is great. The only fault with the site is that there are a lot of green teas from old harvests ( 2018, ...)
Acheteur Vérifié
purchased on 20/01/2022
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5/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 19/01/2022
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5/5
★★★★★
The teas are delicious and the delivery is very fast. This is the second time I've ordered from the site and I'm very satisfied.
What's more, there are two tea samples in each parcel, which makes it easy to make new discoveries.
Acheteur Vérifié
purchased on 19/01/2022
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5/5
★★★★★
Very fast delivery order placed on friday received on monday
Acheteur Vérifié
purchased on 21/01/2022
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5/5
★★★★★
Quality!
Acheteur Vérifié
purchased on 06/01/2022
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4/5
★★★★☆
As for delivery, it's very quick and the parcel wasn't damaged. On the other hand, I had to register again. My previous password was no longer valid... Quid ??
Acheteur Vérifié
purchased on 11/01/2022
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Answer from
UNAMITEA
Dear Madam, We apologize for the inconvenience. We have migrated the website and the database import has experienced some problems.
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
5/5
★★★★★
Product quality, speed of order processing and dispatch
Acheteur Vérifié
purchased on 16/01/2022
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