9.7/10
★★★★★
based on 1839 reviews published

Latest positive customer reviews

5 /5
★★★★★
Thanks for ordering! Free sample, nice note, experience validated!
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Gaëtan C.
purchased on 05/10/2023
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Answer from UNAMITEA
How nice of you to let us know how satisfied you are! Thank you for your valuable feedback, we are delighted that you enjoyed your order. We thank you again.
4 /5
★★★★☆
Good tea, fast delivery, much appreciated. I only asked not to put sugar hearts in the "tea for you".
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Nicole K.
purchased on 03/10/2023
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Answer from UNAMITEA
Thank you very much for your feedback, Nicole. We strive to offer you a quality service and we will take into account your suggestion regarding the "Tea for You" but its recipe contains it and we cannot change it. We hope to offer you an even better experience the next time you visit UNAMITEA.
5 /5
★★★★★
Excellent service and quality
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Frédérique D.
purchased on 30/09/2023
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Answer from UNAMITEA
Thank you very much Frédérique for your review! We are delighted that you appreciate our service and the quality of our range.
The UNAMI team
5 /5
★★★★★
Super site Small attention in the parcel and small word of thanks That makes very pleasure! I highly recommend this site
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Laetitia W.
purchased on 28/09/2023
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Answer from UNAMITEA
Thank you very much, Laetitia, for your kind comment! We're glad you enjoyed your shopping experience with UNAMITEA. We strive to provide quality service and products for our customers. We are delighted that you liked the little attention and note that accompanied your package. We thank you and hope to see you soon!
The UNAMI team
5 /5
★★★★★
Great!!!
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Catherine L.
purchased on 25/09/2023
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Answer from UNAMITEA
Thank you Catherine for your review! We are delighted that you liked our UNAMITEA website.
The UNAMI team
5 /5
★★★★★
Quality service. Good tracking and on-time delivery
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Anne-michèle C.
purchased on 20/09/2023
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Answer from UNAMITEA
Thank you very much for your very positive comment, Anne-Michèle! We are very happy to have been able to offer you a quality service and we thank you for your trust.
The UNAMI team
5 /5
★★★★★
Happy with our purchase fast delivery we will come back to make another order thank you for your professionalism
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Louis P.
purchased on 25/09/2023
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Answer from UNAMITEA
Thank you for your review, Louis. We are delighted that your experience with UNAMITEA was so positive. We are glad to hear that you are considering placing another order and we strive to provide quality service and excellent value for money to make your next purchase even more satisfying. Thank you again!
The UNAMI team
5 /5
★★★★★
Good day. I have just received the package, delayed due to SEUR providing the delivery service. I opened the package and there were 2 bags open and the tea scattered. For the next order, would it be possible to put it in a box? Just to make sure it arrives safely. It's not your fault, it's the shipping company I think. Anyway, thank you for your attention.
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Carles V.
purchased on 24/09/2023
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Answer from UNAMITEA
Hello Mr Ventura,
We're sorry to hear about the untimely opening of these packages during transport. This type of incident is rare, and the parcel must have been well shaken.
The next time you place an order, we'll compensate for this loss. Please don't hesitate to notify us again by message.
Thank you for your loyalty
Yours faithfully
Jean Benoît for the UNAMI team
5 /5
★★★★★
Still very good
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Françoise C.
purchased on 02/09/2023
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Answer from UNAMITEA
Thank you very much Françoise! We are delighted that you are satisfied with your experience at UNAMITEA.
The UNAMI team
5 /5
★★★★★
Another perfect order with quality teas
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Claire P.
purchased on 21/09/2023
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Answer from UNAMITEA
Thank you very much Claire for your positive review! We are delighted that you are satisfied with your order. We hope to see you soon on UNAMITEA!
The UNAMI team
5 /5
★★★★★
Everything was perfect!
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Catherine K.
purchased on 20/09/2023
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Answer from UNAMITEA
Thank you very much Catherine! We're glad you enjoyed your experience on our site. We do our best to provide you with an exceptional experience.
The UNAMI Team
5 /5
★★★★★
Efficient shipping and delivery, high-quality products
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Francoise P.
purchased on 17/09/2023
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Answer from UNAMITEA
Thank you very much for your review, Francoise! We are delighted that you had a good experience with UNAMITEA. We will always do our best to provide you with exemplary service and superior products.
The UNAMI team
5 /5
★★★★★
Perfect
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Sophie V.
purchased on 14/09/2023
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Answer from UNAMITEA
Thank you very much Sophie! We're glad your experience was a positive one.
The UNAMI team
5 /5
★★★★★
Order arrived very quickly
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Guillaume B.
purchased on 13/09/2023
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Answer from UNAMITEA
Thank you very much Guillaume for your positive review. We are delighted that your order arrived quickly.
The UNAMI team
5 /5
★★★★★
Perfect as usual
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Dorian C.
purchased on 12/09/2023
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Answer from UNAMITEA
Thank you for your positive review, Dorian! We are delighted that our products and services have satisfied you once again.
The UNAMI team
5 /5
★★★★★
The teas are perfect and fragrant,
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Vincent F.
purchased on 12/09/2023
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Answer from UNAMITEA
Thank you very much for your very positive review of our site! We are delighted that you liked it and that the delivery was fast and in accordance with your order. We hope you enjoy our products for a long time to come.
The UNAMI team
5 /5
★★★★★
Such a strong, natural aroma ♥️
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Nawal S.
purchased on 11/09/2023
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Answer from UNAMITEA
Thank you for your positive review, Nawal! We're glad you enjoyed the natural aroma of our teas. We're delighted to count you among our satisfied customers.
The UNAMI team
5 /5
★★★★★
Very good performance
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Marie Helene J.
purchased on 11/09/2023
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Answer from UNAMITEA
Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team
5 /5
★★★★★
Still very good
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David B.
purchased on 08/09/2023
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Answer from UNAMITEA
Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team
5 /5
★★★★★
I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery
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Lydie B.
purchased on 08/09/2023
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Answer from UNAMITEA
Thank you very much for your very positive review, Lydie. We are delighted to be able to continue to supply our customers in Brussels with their favorite tea and to offer you fast ordering and delivery. We hope you enjoy our products in the future.
The UNAMI team
5 /5
★★★★★
Second order. Delivery as fast as ever. Exceptional teas.
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Céline S.
purchased on 03/09/2023
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Answer from UNAMITEA
Thank you very much for your kind comment, Céline. We are delighted that you are happy with your order and our prompt service. We hope you will continue to enjoy UNAMITEA's exceptional teas.
The UNAMI team
5 /5
★★★★★
Extremely short lead time between placing the order and receiving it. Great!
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Marie Hellene L.
purchased on 07/09/2023
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Answer from UNAMITEA
We are delighted that you are satisfied with the service we have provided. Thank you for your comment!
The UNAMI team
5 /5
★★★★★
Very good! Perfect products and service.
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Patrice P.
purchased on 04/08/2023
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Answer from UNAMITEA
Thank you very much for your very positive and encouraging feedback! We are delighted that you appreciate our offer and we do our best to provide the best possible products and services. Thank you again for your feedback!
The UNAMI team
5 /5
★★★★★
Very quick receipt after ordering in a neat package. Perfect! Thank you so much!
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Huguette D.
purchased on 29/08/2023
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Answer from UNAMITEA
Thank you very much for your positive review and support, Huguette. We are happy to know that you were satisfied with our service and packaging. We hope you have a great shopping experience with us.
The UNAMI team
4 /5
★★★★☆
All ok. The packaging was a bit crammed.
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Desiree T.
purchased on 13/08/2023
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Answer from UNAMITEA
Thank you for your review, Desiree. We are happy to hear that you enjoyed our site. We always strive to package products better to prevent damage. We appreciate your feedback and will work to improve our services in the future.
The UNAMI team
5 /5
★★★★★
The tea is always fragrant and delicious!
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Annick P.
purchased on 01/09/2023
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Answer from UNAMITEA
Thank you very much Annick for your very positive review! We are delighted that you have enjoyed our products and invite you to continue discovering them.
The UNAMI team
5 /5
★★★★★
Everything is perfect as usual
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Nadine R.
purchased on 04/09/2023
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Answer from UNAMITEA
Thank you very much Nadine for your positive review. We are delighted that you are satisfied with our products and services. We look forward to welcoming you back to our site!
The UNAMI team
5 /5
★★★★★
Very pretty place, very easy to use website!
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Aline N.
purchased on 05/09/2023
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Answer from UNAMITEA
Thank you Aline for your positive review! We're delighted that you like our site, and we're constantly working to make it easier to use.
The UNAMI team
5 /5
★★★★★
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
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Cédric L.
purchased on 28/08/2023
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Answer from UNAMITEA
Thank you very much for your very positive review! We are delighted that you have found our service and teas to be of high quality. Your satisfaction is what matters most to us, and we're delighted that you'll be recommending us again and again.
The UNAMI team
5 /5
★★★★★
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
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Renaud Q.
purchased on 28/08/2023
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Answer from UNAMITEA
Thank you very much for your feedback, Renaud! We're delighted that you liked our products and that they arrived in Brussels so quickly and in perfect condition. We hope you will continue to enjoy our teas and we look forward to seeing you soon!
The UNAMI team