/10
★★★★★
based on 1683 published reviews
★★★★★
based on 1683 published reviews
Latest positive customer reviews
5/5
★★★★★
I received good advice.
Acheteur Vérifié
purchased on 17/04/2020
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5/5
★★★★★
What a pleasure to be able to have it delivered in Lyon. Thank you for your message and for the samples.
Acheteur Vérifié
purchased on 11/04/2020
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4/5
★★★★☆
Sorting by price doesn't take packaging into account... so a classification by price range would be very useful. And maybe also a filter on available products. Thanks a lot!
Acheteur Vérifié
purchased on 22/04/2020
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5/5
★★★★★
Quality teas, clear website and clean delivery.
Acheteur Vérifié
purchased on 11/04/2020
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5/5
★★★★★
Very efficient VAD. Very fast and careful shipment. The item arrived in excellent condition. The plus - a sample to discover. Thank you so much!
Acheteur Vérifié
purchased on 09/04/2020
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5/5
★★★★★
Very good. Super quality.
Acheteur Vérifié
purchased on 09/04/2020
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5/5
★★★★★
Very practical website and excellent teas
Acheteur Vérifié
purchased on 18/04/2020
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5/5
★★★★★
The transfer was processed quickly and so was the order. Thanks for the note by the way
Acheteur Vérifié
purchased on 12/04/2020
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5/5
★★★★★
Very satisfied with the merchandise received with the help of a charming person-I will remain a year-round customer.
Acheteur Vérifié
purchased on 04/04/2020
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5/5
★★★★★
Delighted with the service, the teas and thank you for the MANUSCRIPT note that accompanied the order! What a joy! Thanks to you (I've recommended your site and store again and again to my friends and family 😉 )
Acheteur Vérifié
purchased on 16/04/2020
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5/5
★★★★★
Ergonomic
Acheteur Vérifié
purchased on 14/04/2020
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5/5
★★★★★
No missing items, a personalized note and samples, all delivered very quickly (less than 72 hours). Great!
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
It was very easy to find what I wanted
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
Clear and pleasant
Acheteur Vérifié
purchased on 20/04/2020
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5/5
★★★★★
Perfect packaging and perfect delivery time (despite the situation).
Acheteur Vérifié
purchased on 11/04/2020
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5/5
★★★★★
Always satisfied with the quality of the products and the speed of delivery.
Acheteur Vérifié
purchased on 13/04/2020
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5/5
★★★★★
Very Good
Acheteur Vérifié
purchased on 22/04/2020
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5/5
★★★★★
Very fast, nothing to say!
Acheteur Vérifié
purchased on 20/04/2020
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5/5
★★★★★
Perfect, I've been a customer for years, quality, never disappointed, I recommend it!
Acheteur Vérifié
purchased on 16/04/2020
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5/5
★★★★★
I already knew the products and was satisfied. In these times of confinement the site is easy to access, easy navigation and fast delivery in these difficult times and little more 2 samples in the package!, I recommend the site
Acheteur Vérifié
purchased on 13/04/2020
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5/5
★★★★★
An extraordinary boutique, super fast and very careful shipping, extraordinary products! I highly recommend: a small boutique in the heart of Lille, which delivers faster and more carefully than many of the big names selling tea. Thank you so much, it's a pleasure to receive such a lovely parcel!
Acheteur Vérifié
purchased on 16/04/2020
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5/5
★★★★★
Received an E mail as soon as the product was available. Order placed and products received quickly with 2 small gifts as a bonus (samples of 2 herbal teas). Thank you
Acheteur Vérifié
purchased on 19/04/2020
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5/5
★★★★★
I recommend it. It's perfect and the samples are a great idea.
Acheteur Vérifié
purchased on 18/04/2020
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5/5
★★★★★
First order placed on this site, everything is very clear, the follow-up perfect and the delivery was fast, the gift wrapping and the personalized note are a nice plus. Thank you to the whole team for their responsiveness in this period of confinement! My grandson, a student, loves mate for revision!
Acheteur Vérifié
purchased on 22/03/2020
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5/5
★★★★★
Very attentive customer service, fast delivery, excellent teas, Thank you very much.
Acheteur Vérifié
purchased on 15/04/2020
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5/5
★★★★★
Very good, but very surprised to see the high price of many of your teas!
Acheteur Vérifié
purchased on 20/04/2020
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5/5
★★★★★
Very good products. Fast delivery
Acheteur Vérifié
purchased on 16/04/2020
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4/5
★★★★☆
Great responsiveness in these difficult times. I won't give them a 5, because even though they were good, I wasn't entirely won over by the teas, which I found better elsewhere.
Acheteur Vérifié
purchased on 02/04/2020
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4/5
★★★★☆
Rich in choice and information.
Acheteur Vérifié
purchased on 27/03/2020
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5/5
★★★★★
I'm a big fan of the store. High-quality products. Great professionalism, a warm welcome and very professional service. It's always a pleasure to come and have a cup of tea on the premises, or to buy loose products.
Acheteur Vérifié
purchased on 17/04/2020
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5/5
★★★★★
Fast and careful order processing!
Acheteur Vérifié
purchased on 18/04/2020
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5/5
★★★★★
Everything was clear
Acheteur Vérifié
purchased on 18/04/2020
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5/5
★★★★★
Easy and clear navigation, very fast shipping with a nice little greeting card 🙂
Acheteur Vérifié
purchased on 19/04/2020
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5/5
★★★★★
Fast order, nothing to complain about, thank you
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
Very good. Very nicely packaged and personalized order. We appreciate it :-))
Acheteur Vérifié
purchased on 18/04/2020
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5/5
★★★★★
Perfect handling of my order. Nothing to complain about, and I recommend it.
Acheteur Vérifié
purchased on 19/04/2020
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5/5
★★★★★
Perfect, fast, excellent quality tea. Delicate attention with free samples. I'd recommend it!
Acheteur Vérifié
purchased on 14/04/2020
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4/5
★★★★☆
I'm finding my way around, but there are still bits of text in another language.
Acheteur Vérifié
purchased on 06/04/2020
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5/5
★★★★★
I've been a Unami customer for many years, and I've appreciated being able to order online on this occasion. But I would prefer to visit the store, and have a cup of tea there on occasion. That's not up to them or me.
Acheteur Vérifié
purchased on 13/04/2020
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5/5
★★★★★
The best tea store in my opinion. Great choice of high quality teas from Japan. They also have a great selection of organic teas. Highly recommend!
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
Order received quickly despite the current climate. 2 samples received in addition to the order. Satisfied with my purchase.
Acheteur Vérifié
purchased on 09/04/2020
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4/5
★★★★☆
Very good, fast, efficient and a little note with samples!
Acheteur Vérifié
purchased on 16/04/2020
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4/5
★★★★☆
Navigation is slow because of the beautiful images and especially in these times of Internet saturation.
Acheteur Vérifié
purchased on 15/04/2020
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5/5
★★★★★
Order received very quickly! thank you
Acheteur Vérifié
purchased on 15/04/2020
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5/5
★★★★★
Perfect and delicious!
Acheteur Vérifié
purchased on 14/04/2020
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5/5
★★★★★
Lille's only authentic tea house, which still excels in advice, service and product quality.
Acheteur Vérifié
purchased on 17/04/2020
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5/5
★★★★★
RAD. Clear site, secure payment, fast delivery, well packaged and interesting samples. Perhaps an archive of customer purchases (store and website) would be useful to set up. This would allow the customer to keep a history of what they've previously bought, and would allow UNAMI to offer samples of teas that the customer hasn't even heard of yet.
Acheteur Vérifié
purchased on 04/04/2020
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5/5
★★★★★
Friendly team who give very good advice
Acheteur Vérifié
purchased on 16/04/2020
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4/5
★★★★☆
The products are well packaged. On the other hand, shipping costs are really expensive...
Acheteur Vérifié
purchased on 06/04/2020
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5/5
★★★★★
Super fast delivery
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
I didn't encounter any particular difficulties....
Acheteur Vérifié
purchased on 20/03/2020
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5/5
★★★★★
I recommend it 200%. Extra fast. Always a handwritten note in the box. And some samples! Thank you so much!
Acheteur Vérifié
purchased on 14/04/2020
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5/5
★★★★★
Quality of the package t well packed tea top samples and delivered on time: SUPER!
Acheteur Vérifié
purchased on 01/04/2020
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5/5
★★★★★
Excellent! Better than other tea houses!
Acheteur Vérifié
purchased on 07/04/2020
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5/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 13/04/2020
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5/5
★★★★★
Order: compliant and very quickly + 2 small tasting sample packets. Impeccable service.
Acheteur Vérifié
purchased on 12/04/2020
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5/5
★★★★★
No worries for me.
Acheteur Vérifié
purchased on 08/04/2020
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5/5
★★★★★
The site is clear. References are easy to find.
Acheteur Vérifié
purchased on 10/04/2020
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5/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 06/04/2020
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5/5
★★★★★
Apart from a registration problem which was quickly resolved, everything went perfectly; very fast delivery
Acheteur Vérifié
purchased on 09/04/2020
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