/10
★★★★★
based on 515 published reviews
★★★★★
based on 515 published reviews
Latest customer reviews
5/5
★★★★★
Customer service is attentive and available to provide useful information.
Jérôme G.
purchased on 06/05/2020
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Answer from
Ursul
Thank you very much Jérôme for your positive review of our Ursul website. We are delighted that you liked our jewelry and that you appreciated our customer service. We hope to see you soon on our site. Best regards.
5/5
★★★★★
Beautiful bracelet, very good quality, fast shipping
Thibaut
purchased on 05/05/2020
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Answer from
Ursul
Thank you for your positive feedback, Thibaut. We are delighted that you liked our bracelet and that you appreciated our fast delivery service. We thank you for your confidence and hope to see you again on our site very soon. We hope to see you soon!
5/5
★★★★★
Good experience, I would recommend
Mme C.
purchased on 23/04/2020
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Answer from
Ursul
Thank you very much for your positive feedback on our Ursul website. We are delighted that you have enjoyed your experience and will not hesitate to recommend it.
5/5
★★★★★
Fast service, great product, quality seems to be there... very happy!
Denis W.
purchased on 20/02/2020
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Answer from
Ursul
I'm delighted to read that you're satisfied with our service and products, Mr Denis. We make it a point of honor to offer our customers impeccable quality. Thank you for your confidence and your positive feedback.
4/5
★★★★☆
Very professional customer contact. I was contacted immediately after my order for a concern about the accuracy of my delivery address and received a return email directly after my review left on the internet to give me details on the remarks made in my review! That's rare enough to be worth mentioning!
Yann J.
purchased on 14/02/2020
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Answer from
Ursul
Hello Yann, thank you for your positive feedback on our Ursul website. We are pleased that you appreciated our professional and responsive customer contact as well as our attention to your comments. We hope to see you soon on our site. Sincerely, The Ursul team.
5/5
★★★★★
Superb bracelet! Very original
Pau P.
purchased on 13/02/2020
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Answer from
Ursul
Thank you very much for your positive comment about our Ursul bracelet! We are delighted that you found it original. Please take a look at our other products!
5/5
★★★★★
Very nice product. Already my second and I can't get enough of it!
Alain R.
purchased on 13/02/2020
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Answer from
Ursul
Thank you very much, Alain! We're delighted that you're happy with our products and that you're a loyal customer. Please don't hesitate to contact us if you need anything. Thank you again for your trust and continued support. Have a nice day!
5/5
★★★★★
Bracelet received and packaged in a beautiful box.
Acheteur Vérifié
purchased on 06/02/2020
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Answer from
Ursul
Hello Ursul, we're delighted that you liked our packaging for your bracelet. We attach great importance to the presentation of our products to provide a pleasant customer experience. We hope you like the bracelet and are satisfied with your purchase. Thank you for your positive feedback and see you soon on our website!
5/5
★★★★★
Efficient delivery, careful packaging and very good quality materials!
Acheteur Vérifié
purchased on 03/02/2020
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Answer from
Ursul
Thank you for your positive review! We are delighted that you have appreciated our service and the quality of our products. We make it a point of honor to satisfy our customers and are happy to see that this is reflected in your shopping experience. Thank you again for your confidence and see you soon on our site!
5/5
★★★★★
Perfect engraving, beautiful ring, I recommend it.
Thibaut R.
purchased on 26/01/2020
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Answer from
Ursul
Thank you for your positive feedback on our Ursul website! We are delighted that you are satisfied with your purchase and that you recommend our online store. We hope to see you again soon on our site for new orders. We hope to see you soon!
5/5
★★★★★
I received the signet ring in two days, it arrived in perfect condition, I found it very pretty with a beautiful finish.to my great regret, I had to send it back (not pleasing my spouse)I was in contact with Thierry and Gaétan throughout the process (from the order to the refund) they were good advice and very nice. The refund was made immediately. No complaints about the service! You can trust them for quality, aesthetics and service!
Acheteur Vérifié
purchased on 23/01/2020
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Answer from
Ursul
Thank you for your positive review of our signet ring. We are delighted that you appreciated its quality and finish. We are also pleased that our customer service was able to meet your expectations and bring you satisfaction. We look forward to serving you again in the future. Thank you for your confidence!
5/5
★★★★★
Madame P.
purchased on 18/01/2020
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5/5
★★★★★
Super good communication with the Ursul team. Super fast delivery. Good quality bracelet. Very satisfied!
Acheteur Vérifié
purchased on 17/01/2020
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Answer from
Ursul
Thank you for your positive review of our service! We are delighted to know that you appreciated our communication and the quality of our product. Customer satisfaction is our top priority, and we hope to see you back on our site soon.
5/5
★★★★★
Fast delivery and very high quality product. Re-ordering ^_-
Marikel L.
purchased on 16/01/2020
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Answer from
Ursul
Thank you for your positive feedback, Marikel. We are delighted that you enjoyed our service and high quality products. Please do not hesitate to come back to us for any future orders, it will be our pleasure to serve you again.
5/5
★★★★★
Vladimir L.
purchased on 10/01/2020
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5/5
★★★★★
Fast delivery, simple and effective packaging
Acheteur Vérifié
purchased on 02/01/2020
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Answer from
Ursul
Thank you for your positive feedback! We are delighted to know that you appreciated our delivery service and our packaging. We do our utmost to satisfy our customers and your comments are very valuable to us. See you soon on Ursul!
5/5
★★★★★
Wonderful product. Quality service. Serious website.
Acheteur Vérifié
purchased on 01/01/2020
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Answer from
Ursul
Good evening, thank you very much for your positive feedback on our Ursul site. We are delighted to know that you are satisfied with our product and our quality service. We hope to see you soon on our site for new orders. Thank you again for your confidence. Sincerely, The Ursul team.
5/5
★★★★★
Acheteur Vérifié
purchased on 30/12/2019
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5/5
★★★★★
Fast and correct delivery. Problem-free replacement.
Jan D.
purchased on 30/12/2019
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Answer from
Ursul
Thank you very much for your positive review of our Ursul website! We are delighted to hear that you had a satisfactory experience in terms of the speed and quality of our shipping service. We are also pleased to see that the replacement went smoothly. We hope to see you on our site again soon!
5/5
★★★★★
A good experience ordering from Ursul. Delivery on time, product conforms to specifications and is well packaged.
Jimmy M.
purchased on 30/12/2019
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Answer from
Ursul
Thank you very much for your positive feedback on our site, Jimmy. We are delighted to have provided you with a good ordering experience with a timely delivery and a compliant product. We hope to see you soon on Ursul for future purchases in all serenity. Thank you again for your confidence and your recommendation.
5/5
★★★★★
Guillaume G.
purchased on 28/12/2019
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Answer from
Ursul
Hello Guillaume, thank you very much for your review of our Ursul website. We are delighted that you enjoyed your experience with us and hope to see you again soon!
5/5
★★★★★
Customer service available and quality, who knows perfectly the products.
Lucie B.
purchased on 26/12/2019
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Answer from
Ursul
Thank you very much for your positive feedback, Lucie! We're delighted that our customer service and delivery lived up to your expectations. Please don't hesitate to contact us if you need any help or advice about our products. We're here for you!
5/5
★★★★★
Great product, not disappointed, no problem exchanging sizes, very attentive seller, perfect for an original gift.
Stéphane S.
purchased on 24/12/2019
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Answer from
Ursul
Thank you Stéphane for your positive review on our Ursul website! We are delighted that you liked our product and that our customer service met your expectations. Have a nice day!
5/5
★★★★★
Eric A.
purchased on 24/12/2019
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5/5
★★★★★
Acheteur Vérifié
purchased on 24/12/2019
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5/5
★★★★★
Excellent customer service responsiveness and understanding
Acheteur Vérifié
purchased on 28/11/2019
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Answer from
Ursul
Thank you very much for your positive feedback! We're delighted to have been able to provide you with quality customer service and meet your expectations. Your satisfaction is our priority and we look forward to seeing you soon on our site. See you soon! The Ursul team.
5/5
★★★★★
Carine B.
purchased on 02/11/2019
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5/5
★★★★★
This is not my first purchase.the U-Turn bracelet is always so beautiful, minimalist and elegant.this time for my best friend! thank you Ursul!
Alexandre B.
purchased on 26/10/2019
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Answer from
Ursul
Thank you very much for your loyalty and for your positive feedback on our U-Turn bracelet. We are delighted that your friend also appreciates our product. Do not hesitate to come back to us for other purchases, we would be happy to satisfy you again. Thank you for choosing Ursul!
5/5
★★★★★
The bracelet is top notch and looks really good. I've been showering with it every day for the past 2 months and it hasn't budged.Customer service is also top-notch: the bracelet I sent them wasn't the right size, so they sent me a new one in a larger size without me even having to ask.They're also very responsive, at all hours (reply on Friday evening after 9pm!! )In short, I'd recommend it 100%, both for the quality of the product and the efficiency of the customer service!
Acheteur Vérifié
purchased on 20/10/2019
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Answer from
Ursul
Thank you very much for your positive comment, we are happy that you are satisfied with your bracelet and our customer service. We make it a point of honor to offer quality products and impeccable service to our customers. Thank you for your recommendation and see you soon on our site!
2/5
★★☆☆☆
Beautiful bracelet but the fastening system doesn't hold, it's already fallen off 2 times... disappointed for the price.
Froelich F.
purchased on 07/10/2019
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Answer from
Ursul
Hello Froelich, I'm sorry your bracelet doesn't fit properly. We always strive for the highest quality in our products and I sincerely apologize if your experience was less than perfect. We will contact you to find out what went wrong and put things right."