/10
★★★★★
based on 515 published reviews
★★★★★
based on 515 published reviews
Latest customer reviews
5/5
★★★★★
I bought a silver ring from URSUL, the product arrived on time. I asked for an exchange because the bracelet was too big, everything went well, the new ring is perfect, thank you.
Seuillerot J.
purchased on 22/03/2023
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5/5
★★★★★
Le Top! Received within a week! Very good quality, very chic! The color is beautiful dark gray matte.it makes its effect! I love it. The next order will be for me?
Celine M.
purchased on 03/03/2023
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5/5
★★★★★
Acheteur Vérifié
purchased on 04/03/2023
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5/5
★★★★★
Power bracelet bought a week ago. Very beautiful and superb quality.great feedback (where I picked it up, )Purchase made on the internet with collection in a relay point.hyper conciliatory manager so that I could pick up my purchase the same day. It was the opportunity to have a great exchange (on the product, the genesis of the brand, its activity, )I absolutely do not regret my purchase for all that and I warmly recommend the Ursul brand.
Acheteur Vérifié
purchased on 03/03/2023
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5/5
★★★★★
Excellent customer serviceFast delivery and prompt refunds
Severine N.
purchased on 23/02/2023
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5/5
★★★★★
Very happy with the bracelet I bought, which is masculine and chic. Good choice of finish.
Vadot F.
purchased on 16/02/2023
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2/5
★★☆☆☆
I ordered a bracelet to be engraved for a birthday, only the engraving can not be done because the engraving machine is broken. I will receive the bracelet without engraving very disappointed.
Olivier C.
purchased on 01/03/2023
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5/5
★★★★★
Very well made product, but above all, the support I received during the purchase was fantastic. Urgent order placed on the afternoon of 14/02 because of Valentine's Day, Ursul agreed to do the engraving the same day in his workshop. Thank you very much. I highly recommend
Acheteur Vérifié
purchased on 13/02/2023
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Answer from
Ursul
We're happy to hear that you're satisfied with our product and support service. We work hard to meet our customers' needs and requests, even in the most urgent situations. Thank you for your trust and recommendation, it means a lot to us. Happy Valentine's Day!
5/5
★★★★★
The jewelry corresponds well to the product shown on the online site. The seller was flexible and accommodating so that I could get the jewel back quickly. Thank you very much!
Fleur-anne T.
purchased on 02/02/2023
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Answer from
Ursul
Thank you for your positive feedback on our Ursul website! We are delighted to hear that our jewelry met your expectations and that you appreciated the quality and elegance of our products. We take great pride in providing our customers with quality service and are pleased to have been able to satisfy you. Thank you for your trust and loyalty.
5/5
★★★★★
Elegant store with a friendly, helpful sales assistant.
Acheteur Vérifié
purchased on 10/01/2023
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Answer from
Ursul
Thank you for your positive feedback on our store! We are delighted to have provided you with a pleasant shopping experience. Please come back again if you need anything else. Have a nice day!
5/5
★★★★★
Fast delivery, bracelet even more beautiful than on the site
Marion T.
purchased on 17/01/2023
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Answer from
Ursul
Thank you very much for your positive review, Marion! It makes us very happy to know that you were satisfied with your order on our Ursul website. We always do our best to make sure that our items are as we said they would be and that they meet your expectations. We hope to see you soon among our satisfied customers. Thanks again and see you soon!
5/5
★★★★★
Order received very quickly: item conforms to description with impeccable design and quality of materials used; packaging was really neat!
Bruno E.
purchased on 24/01/2023
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Answer from
Ursul
Thank you for your positive feedback on our Ursul website, we are delighted that you enjoyed your shopping experience and that your order was delivered quickly av
5/5
★★★★★
I got the designer directly on the phone, very nice, available and very responsive!
Margaux R.
purchased on 21/12/2022
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Answer from
Ursul
Thank you for your positive review, it encourages us to continue to provide quality service to our customers. We're here to help you and answer any questions you may have. See you soon on
5/5
★★★★★
Acheteur Vérifié
purchased on 16/12/2022
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4/5
★★★★☆
Product conforms to the description, super fast shipping, super
Chantal G.
purchased on 20/12/2022
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Answer from
Ursul
Thank you very much for your positive feedback! We are delighted that you are satisfied with your product and our service. Please do not hesitate to come back to us if you need any further help or information. See you soon on Ursul!
5/5
★★★★★
High-quality jewelry with a refined design and, above all, rare products that you don't see everywhere.
Julien V.
purchased on 14/12/2022
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Answer from
Ursul
Thank you very much for your positive feedback on our Ursul website! We are delighted that you like our jewelry and that our selection offers you unique products. We hope to see you soon on our site.
5/5
★★★★★
Very nice product, very happy with my purchase, now I just have to give it as a gift, but no doubt about it .????
Acheteur Vérifié
purchased on 10/12/2022
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Answer from
Ursul
Thank you very much for your positive feedback! We're delighted you're happy with your purchase and hope you enjoy the gift too. Please don't hesitate to contact us if you need any help with your next order. Thanks again and have a nice day!
4/5
★★★★☆
There was a problem updating the web page, so I ended up ordering a product that was unfortunately no longer available. The staff, however, were very friendly and got back to me quickly to rectify the problem! I really appreciated it!
Irina T.
purchased on 18/12/2022
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Answer from
Ursul
Thank you for your feedback, we are delighted to hear that our team lived up to your expectations despite this slight hiccup. We will make sure this does not happen again in the future. We hope you will be completely satisfied with your next order. See you soon on Ursul!
5/5
★★★★★
Great quality product and great customer service (accessible and responsive)!
Vanessa N.
purchased on 22/12/2022
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Answer from
Ursul
Thank you very much, Vanessa, for your positive feedback on our Ursul website. We are delighted that you are satisfied with the quality of our products and our responsive customer service. Your satisfaction is our priority. We look forward to seeing you soon on our site.
5/5
★★★★★
It's the second time I've ordered and the beauty and quality of the products are always there... A rare thing now, there's a telephone number and someone behind it who knows how to meet our expectations! Great company, I can't recommend it highly enough!
Jean_charles G.
purchased on 21/12/2022
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Answer from
Ursul
Hello Jean-Charles,
Thank you for your excellent comment! We are delighted that you were satisfied with our products and customer service. We make it a point of honor to meet our customers' expectations and offer them quality products.
Thank you again for your recommendation, we really appreciate it!
The Ursul team.
Thank you for your excellent comment! We are delighted that you were satisfied with our products and customer service. We make it a point of honor to meet our customers' expectations and offer them quality products.
Thank you again for your recommendation, we really appreciate it!
The Ursul team.
5/5
★★★★★
It's the second time I've ordered and the beauty and quality of the products are always there... A rare thing now, there's a telephone number and someone behind it who knows how to meet our expectations! Great company, I can't recommend it highly enough!
Jean_charles G.
purchased on 21/12/2022
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Answer from
Ursul
Thank you very much for your loyalty and trust in our Ursul company, Jean-Charles. We are delighted to know that you are satisfied with our products and our customer service. We do everything we can to satisfy our customers, and your positive feedback is a great reward.
4/5
★★★★☆
Nice product but complicated to put on
Acheteur Vérifié
purchased on 07/12/2022
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Answer from
Ursul
Thank you for your feedback, we're delighted you like our product. Can you tell us a little more about the difficulties you encountered during installation? We'd be happy to help if you need any assistance. Thank you again for your confidence.
3/5
★★★☆☆
Disappointed by the bracelet, which I thought would be wider based on the photos. Nothing beats the direct visual.
Acheteur Vérifié
purchased on 30/11/2022
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Answer from
Ursul
Lamentamos que la pulsera no le haya gustado. Ponemos mucho cuidado en garantizar que toda la información y las fotos presentadas en el sitio sean representativas de los productos que ofrecemos y lamentamos que no haya quedado satisfecho.
5/5
★★★★★
Very easy to contact, available and attentive to customer needs. Very good quality of the item ordered, in line with the photos on the site.
Diane L.
purchased on 04/12/2022
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Answer from
Ursul
Thank you very much for your positive feedback, Diane! We are delighted that you were satisfied with your order and our service. Your satisfaction is our priority and we are happy to have been able to meet your expectations. We look forward to seeing you again soon. Thank you enco
5/5
★★★★★
Fast, reliable shippingQuality and chic product (black silver bangle bracelet)
M. G.
purchased on 02/12/2022
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Answer from
Ursul
Thank you for your positive feedback. We are delighted to know that you liked our product and were satisfied with our services. We hope to see you soon on
5/5
★★★★★
A very pretty bracelet that I went to buy in a store after seeing the model on the website. My only regret is that I can't wear it all the time (especially in the shower), as I'm afraid it will get worn out quickly and is a bit complicated to take off every day.
Acheteur Vérifié
purchased on 27/11/2022
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Answer from
Ursul
Thank you very much for your positive review, we are delighted that you enjoyed your in-store experience and chose our bracelet. We understand your regret but it helps to preserve the quality and durability of our jewelry. We hope you continue to enjoy your purchase every day. We hope to see you soon!
5/5
★★★★★
A very pretty bracelet that I went to buy in a store after seeing the model on the website. My only regret is that I can't wear it all the time (especially in the shower), as I'm afraid it will get worn out quickly and is a bit complicated to take off every day.
Acheteur Vérifié
purchased on 27/11/2022
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Answer from
Ursul
Hello Ursul, thank you for your positive feedback on our bracelet. We're glad you were able to find it in store and that you like the model so much. We advise you not to wear it in the shower to avoid damaging the bracelet. To remove it easily on a daily basis, you can try detaching it slightly at the back by passing a fingernail between the links. We hope you continue to enjoy your purchase. We hope to see you soon! The customer service team.
5/5
★★★★★
Delivery is fast and the product is of high quality.
Acheteur Vérifié
purchased on 29/11/2022
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Answer from
Ursul
Thank you very much for your positive feedback! We are delighted that you appreciated our fast delivery service and that the product met your expectations in terms of qu
4/5
★★★★☆
Very nice bracelet because it's unusual. However, after two days' wear, the bracelet showed scratches without any action having been taken that might damage it... So it's impossible to wear it in everyday life if you want to keep the polished finish. The Ursul team is very attentive to customers' needs and doesn't hesitate to inform them with a phone call as soon as any doubt arises. Thank you for your responsiveness.
Acheteur Vérifié
purchased on 06/10/2022
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Answer from
Ursul
Thank you for your review of our bracelet, we're delighted you like it. Silver is indeed fragile and scratches if you rub it on a rough surface... Thank you again for your review and for your confidence in Ursul. We are always ready to listen to our customers and we are happy to know that you appreciated our responsiveness. We hope to see you soon!
5/5
★★★★★
Very nice quality product, the gift was very much appreciated by the recipient. Very fast delivery and very responsive when I asked a question about the care of the jewelry. I'm delighted to recommend this brand, which I didn't know at all.
Acheteur Vérifié
purchased on 13/09/2022
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Answer from
Ursul
Thank you very much for your positive review of our brand, Ursul! We are delighted that you enjoyed the gift and found our customer service responsive. This encourages us to continue providing quality products and impeccable customer service. We hope to see you soon among our satisfied customers.