/10
★★★★★
based on 1426 published reviews
★★★★★
based on 1426 published reviews
Latest customer reviews
5/5
★★★★★
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3/5
★★★☆☆
Hello, the order tracking info is missing, so we have no idea where it is' Apart from that, the delivery is as ordered.
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5/5
★★★★★
A fine French company, alive and in harmony with the earth
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Vers la Terre
Hello, thank you for your review, I'll pass it on to the whole team 🙂 🙂 Fanny for Vers La Terre
5/5
★★★★★
Hello, the delivery was perfect and on time. There was just one thing missing from the parcel and the after-sales service was quick to repair the gluing error.
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5/5
★★★★★
Speed
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5/5
★★★★★
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4/5
★★★★☆
A little difficult to obtain a change of delivery date by e-mail, but delivery made and secure.
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5/5
★★★★★
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5/5
★★★★★
Everything you offer on the site: suitable even if you live in the city on the 7th floor! That's great! The speed of dispatch and the packaging of the products .... match your ideas. Well done (and thanks for my earthworms, they love it!).
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5/5
★★★★★
Fast delivery.
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
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1/5
★☆☆☆☆
In the purchase process indicated on the site, it was said that vers la terre would contact me to inform me of the delivery I was not contacted, the delivery was scheduled without notifying me on Thursday, then shifted to Friday ... all in a week of heat wave. I don't know if half the worms didn't die of exposure.
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Answer from
Vers la Terre
Hello, while tracking your package I see that 3 messages were sent to you, did you not get them? Maybe in spam? I'm available by phone to help you 04 67 31 75 23 Fanny for Vers La Terre after-sales service
5/5
★★★★★
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5/5
★★★★★
Perfect and delivered on time
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5/5
★★★★★
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3/5
★★★☆☆
No tracking of the parcel, I only knew that it had been sent, no way of tracking it afterwards, I went to the relay point at random to pick it up. The booklet I was hoping for, with advice on how to get my vermicomposter up and running again, was not what I had hoped for, only a very brief flyer.
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Answer from
Vers la Terre
Hello, thank you for your feedback, which helps us to improve every day 🙂 As for the booklet, you can find the user guide for the City Worms or the Worm Café as a download on our website. We try to limit the "waste" we send in our parcels. Don't forget that we also offer a free introductory course, and that we're available by phone to answer any questions you may have! 🙂 Fanny for Vers La Terre after-sales service
5/5
★★★★★
Despite the fact that the dealer was closed for 5 days, I got the parcel back with the worms in perfect condition. Thank you again.
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5/5
★★★★★
Nickel packaging, perfect product, a small problem with the delivery which was to be made by appointment and I was told the date and time by SMS.
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5/5
★★★★★
As ordered, reusable packaging
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5/5
★★★★★
Great customer service, shipments are always well cared for and on time! perfect!
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
Product description in line with my expectations. Fast delivery, solid packaging. Proposal to send to a relay.
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5/5
★★★★★
Your good ideas, the speed of shipment and the good workmanship of the equipment.
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5/5
★★★★★
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