/10
★★★★★
based on 1426 published reviews
★★★★★
based on 1426 published reviews
Latest customer reviews
5/5
★★★★★
Fast, efficient order tracking
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5/5
★★★★★
Great service and thanks to Océane for all her good advice!
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
Great product. Fully recommend.
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5/5
★★★★★
Maybe more trays
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4/5
★★★★☆
Thank you for the fast delivery.
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5/5
★★★★★
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5/5
★★★★★
Welcome, service, deadlines, everything went very well.
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1/5
★☆☆☆☆
Notified in the morning for delivery by DPD in the afternoon. How to get organized when you're not around. Lacks a detailed guide to setting up the worm café lombri-composter.
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Answer from
Vers la Terre
Hello, you can find your downloadable user guide on your vermicomposter's page, but I'll also send it to you by e-mail. It's a pity you didn't tell us before your worms left, we could have included it... As for the delivery, it's true that the time was a bit tight, I'm sorry about that, but fortunately my colleague Lucile sent you an e-mail to let you know that the parcel had left. Fanny for Vers La Terre after-sales service
5/5
★★★★★
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5/5
★★★★★
The vermicomposter is perfect, well designed, the wheels work well, and the bottom shelf is very practical. A little more detail on the process after start-up would have been welcome (do you have to moisten the compost, stir it, etc.).
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Answer from
Vers la Terre
Hello, thank you for your feedback! Don't forget that we also offer a free video to answer all your questions. Fanny for Vers La Terre
5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
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5/5
★★★★★
In addition to the impeccable delivery of my "worm kit", the video training was really useful. I particularly appreciated Océane's personalized follow-up when I had a scare with my vermicomposter. A real plus service!
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Answer from
Vers la Terre
Hello, thank you very much for your feedback, which I'll be sure to pass on to Océane! 🙂 Fanny for Vers La Terre Customer Service
5/5
★★★★★
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5/5
★★★★★
The vermicomposting training is great, thanks Océane. Perhaps a small beginner's booklet to be supplied with the vermicomposter would be nice. With the basic methodology, what not to do, diagnoses and remedies ... in the form of small summaries. A small booklet is quicker to consult than a website...especially for old people or those who are averse to the net. Thanks for everything.
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5/5
★★★★★
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5/5
★★★★★
Océane is a great teacher and answered all our questions. I received all the documents. A big THANK YOU.
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5/5
★★★★★
Fast delivery, in good condition
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5/5
★★★★★
Océane was perfect. The welcome, the presentation, the explanations and answers to questions. I'm now reassured and ready to get down to business. I'll be ordering in the next few days. Many thanks to you
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4/5
★★★★☆
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5/5
★★★★★
Ras
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5/5
★★★★★
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5/5
★★★★★
Very simple site. good products. I recommend it.
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5/5
★★★★★
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5/5
★★★★★
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4/5
★★★★☆
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5/5
★★★★★
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