/10
★★★★★
based on 1426 published reviews
★★★★★
based on 1426 published reviews
Latest positive customer reviews
5/5
★★★★★
Delivery is not the fastest but everything else is top notch. 🙂
Acheteur Vérifié
purchased on 28/12/2020
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5/5
★★★★★
Product as described, fast delivery.
Acheteur Vérifié
purchased on 26/12/2020
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5/5
★★★★★
A very good vermicomposter with well-designed features. I particularly recommend it! Delivery was quick despite the holidays and the effects of the pandemic. Its follow-up is efficient. R.A.S.
Acheteur Vérifié
purchased on 23/12/2020
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5/5
★★★★★
The humor was welcome for the wait between Christmas and New Year. The telephone contact was excellent. Very pleasant.
Acheteur Vérifié
purchased on 23/12/2020
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5/5
★★★★★
Fast delivery, compliant goods and excellent customer service.
Acheteur Vérifié
purchased on 19/12/2020
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5/5
★★★★★
Everything went really well, except that one part was missing on arrival (the tap nut). Nevertheless, you reacted well and sent me the missing part.
Acheteur Vérifié
purchased on 20/12/2020
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5/5
★★★★★
The site is very clear, the product very good, several videos of explanations + very explicit instructions. The DPD partner was irreproachable, and respected the predicted system. Only one "bitonio" under the bottom plate, which is used to secure it, was perhaps not protected enough.
Acheteur Vérifié
purchased on 18/12/2020
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Answer from
Vers la Terre
Thank you for your comment. Have you informed the after-sales service about the tablet lug?
5/5
★★★★★
Package in good condition, fast delivery, the worms were in great shape and got to work straight away.
Acheteur Vérifié
purchased on 18/12/2020
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4/5
★★★★☆
Es wäre Schön, wen eine deutsche Erklärung dabei gelegen hätte.
Nicole W.
purchased on 17/12/2020
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5/5
★★★★★
Super
Acheteur Vérifié
purchased on 18/12/2020
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5/5
★★★★★
Good
Acheteur Vérifié
purchased on 18/12/2020
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5/5
★★★★★
Interesting product
Acheteur Vérifié
purchased on 17/12/2020
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5/5
★★★★★
Nothing to say! Top!
Acheteur Vérifié
purchased on 07/12/2020
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5/5
★★★★★
Despite a broken vermicomposter, the customer service was able to find a solution very quickly, replacing the defective part in record time. Having communicated with them by e-mail, their responsiveness was excellent and customer relations were great. Really top
Acheteur Vérifié
purchased on 16/12/2020
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5/5
★★★★★
They managed to understand my Franglais and deliver a gift for my mother perfectly, right in the middle of Covid-19. Super!
Acheteur Vérifié
purchased on 16/12/2020
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4/5
★★★★☆
Compacto arrived on time and in good condition. Product conforms to our expectations. No sooner unpacked than successfully tested.
Acheteur Vérifié
purchased on 14/12/2020
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5/5
★★★★★
Fast, careful shipping!
Acheteur Vérifié
purchased on 15/12/2020
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5/5
★★★★★
Satisfactory delivery, nothing to complain about.
Acheteur Vérifié
purchased on 14/12/2020
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5/5
★★★★★
All right!
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
I don't have a score to give for customer service because I didn't have to deal with the service: beautiful oyas that matched my expectations and descriptions, well packaged and arrived quickly. The delivery service is good: appointment made for a specific time slot, call made when the drivers are approaching.
Acheteur Vérifié
purchased on 13/12/2020
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5/5
★★★★★
Nothing to say! Everything is perfect as always
Acheteur Vérifié
purchased on 13/12/2020
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5/5
★★★★★
Very fast delivery, very complete start-up guide (vermicomposter). Highly recommend!
Acheteur Vérifié
purchased on 13/12/2020
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4/5
★★★★☆
Top equipment. Communication with "Vers la terre" also top. On the other hand, a deplorable delivery time (which is not Vers la terre's fault). Ordered on a Monday, the vermicompost arrived the following Tuesday, i.e. 9 days later !!!!! the tray was broken at 2 hooks.
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Top in every respect
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Installation is quick and easy. The material is of good quality and design. I've had it for a few weeks now, and hope to be able to reduce all my organic waste over time. I was apprehensive about these little creatures. Now I can even touch them with my bare hands.
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Very fast shipping! Beautifully designed product that blends in perfectly with the kitchen. The starter kit is complete and the explanations very clear. Product arrived damaged by the fault of the deliveryman but the after-sales service was attentive and sympathetic they solved the problem very quickly the forwarding of the new elements was done in less than 24h.
Acheteur Vérifié
purchased on 11/12/2020
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5/5
★★★★★
Complete satisfaction with product, price, payment and delivery terms
Acheteur Vérifié
purchased on 08/12/2020
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4/5
★★★★☆
Very good for the worms, but not so good delivery by DHL 2-3 days after the scheduled date.
Acheteur Vérifié
purchased on 11/12/2020
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5/5
★★★★★
The equipment was not very good. Customer service very good
Acheteur Vérifié
purchased on 03/12/2020
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4/5
★★★★☆
CLEAR
Acheteur Vérifié
purchased on 10/12/2020
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