/10
★★★★★
based on 1426 published reviews
★★★★★
based on 1426 published reviews
Latest customer reviews
5/5
★★★★★
Super
Acheteur Vérifié
purchased on 18/12/2020
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5/5
★★★★★
Good
Acheteur Vérifié
purchased on 18/12/2020
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5/5
★★★★★
Interesting product
Acheteur Vérifié
purchased on 17/12/2020
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5/5
★★★★★
Nothing to say! Top!
Acheteur Vérifié
purchased on 07/12/2020
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5/5
★★★★★
Despite a broken vermicomposter, the customer service was able to find a solution very quickly, replacing the defective part in record time. Having communicated with them by e-mail, their responsiveness was excellent and customer relations were great. Really top
Acheteur Vérifié
purchased on 16/12/2020
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5/5
★★★★★
They managed to understand my Franglais and deliver a gift for my mother perfectly, right in the middle of Covid-19. Super!
Acheteur Vérifié
purchased on 16/12/2020
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4/5
★★★★☆
Compacto arrived on time and in good condition. Product conforms to our expectations. No sooner unpacked than successfully tested.
Acheteur Vérifié
purchased on 14/12/2020
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5/5
★★★★★
Fast, careful shipping!
Acheteur Vérifié
purchased on 15/12/2020
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5/5
★★★★★
Satisfactory delivery, nothing to complain about.
Acheteur Vérifié
purchased on 14/12/2020
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5/5
★★★★★
All right!
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
I don't have a score to give for customer service because I didn't have to deal with the service: beautiful oyas that matched my expectations and descriptions, well packaged and arrived quickly. The delivery service is good: appointment made for a specific time slot, call made when the drivers are approaching.
Acheteur Vérifié
purchased on 13/12/2020
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5/5
★★★★★
Nothing to say! Everything is perfect as always
Acheteur Vérifié
purchased on 13/12/2020
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5/5
★★★★★
Very fast delivery, very complete start-up guide (vermicomposter). Highly recommend!
Acheteur Vérifié
purchased on 13/12/2020
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4/5
★★★★☆
Top equipment. Communication with "Vers la terre" also top. On the other hand, a deplorable delivery time (which is not Vers la terre's fault). Ordered on a Monday, the vermicompost arrived the following Tuesday, i.e. 9 days later !!!!! the tray was broken at 2 hooks.
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Top in every respect
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Installation is quick and easy. The material is of good quality and design. I've had it for a few weeks now, and hope to be able to reduce all my organic waste over time. I was apprehensive about these little creatures. Now I can even touch them with my bare hands.
Acheteur Vérifié
purchased on 12/12/2020
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5/5
★★★★★
Very fast shipping! Beautifully designed product that blends in perfectly with the kitchen. The starter kit is complete and the explanations very clear. Product arrived damaged by the fault of the deliveryman but the after-sales service was attentive and sympathetic they solved the problem very quickly the forwarding of the new elements was done in less than 24h.
Acheteur Vérifié
purchased on 11/12/2020
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5/5
★★★★★
Complete satisfaction with product, price, payment and delivery terms
Acheteur Vérifié
purchased on 08/12/2020
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4/5
★★★★☆
Very good for the worms, but not so good delivery by DHL 2-3 days after the scheduled date.
Acheteur Vérifié
purchased on 11/12/2020
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5/5
★★★★★
The equipment was not very good. Customer service very good
Acheteur Vérifié
purchased on 03/12/2020
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4/5
★★★★☆
CLEAR
Acheteur Vérifié
purchased on 10/12/2020
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5/5
★★★★★
Perfect!
Francis W.
purchased on 09/12/2020
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4/5
★★★★☆
Short
Acheteur Vérifié
purchased on 10/12/2020
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5/5
★★★★★
The product is as described. Very good value for money. Highly recommend.
Acheteur Vérifié
purchased on 10/12/2020
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5/5
★★★★★
Very efficient service. Answered my questions appropriately.
Acheteur Vérifié
purchased on 07/12/2020
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4/5
★★★★☆
I'm not happy with the packaging of my parcel: the packing tape was stuck directly onto the humification mat. As a result, when I tried to remove the tape, even if I was careful, I tore off part of the mattress. Really not great! I'm really disappointed. Sincerely, Thomas Brouard.
Acheteur Vérifié
purchased on 09/12/2020
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Answer from
Vers la Terre
I'm very surprised by your opinion, in fact we use as little tape as possible, especially not inside packages in your case, perhaps your package has been repackaged by our carrier. Please contact us.
5/5
★★★★★
Very good advice.
Acheteur Vérifié
purchased on 09/12/2020
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3/5
★★★☆☆
The oya delivered has paint defects on all sides. it's outrageous to sell a product with so many smudges on the motifs. it looks like the varnish was applied before the motifs were dry. It looks like the varnish was applied before the paint on the motifs was dry. handmade and artisanal doesn't mean sloppy, especially at that price! a little ashamed to have offered such a poorly made item.
Acheteur Vérifié
purchased on 08/12/2020
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Answer from
Vers la Terre
I'm sorry you're disappointed with this oyas, it's the first time we've had such negative feedback. You should have contacted us so that we could offer you an exchange or an appropriate solution.
5/5
★★★★★
Top
Acheteur Vérifié
purchased on 07/12/2020
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4/5
★★★★☆
The delivery was delayed due to the large number of parcels waiting on the platforms and we had to phone several times to find out what was going on, as the carrier was ... overwhelmed.
Acheteur Vérifié
purchased on 07/12/2020
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