/5
★★★★★
based on 672 reviews published
★★★★★
based on 672 reviews published
Latest customer reviews
5
/5
★★★★★
Students for almost 4 years, our children have progressed incredibly thanks to the teachers who are all involved, professional, and positive. I highly recommend it.
Acheteur Vérifié
purchased on 17/03/2022
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5
/5
★★★★★
Once you have found the coach that suits your child, it is a pleasure to see them evolve in the practice of the language and build trusting relationships that help them feel comfortable.
Acheteur Vérifié
purchased on 18/03/2022
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5
/5
★★★★★
A great learning site for languages. My 8-year-old daughter loves her English classes and would like to take them every day. The native teacher is great, the classes are structured and fun. The Customer Service is also attentive and responsive. I highly recommend it.
Acheteur Vérifié
purchased on 16/03/2022
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5
/5
★★★★★
I really like the flexibility of VivaLing and the possibility of having short sessions more often.
Acheteur Vérifié
purchased on 12/03/2022
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4
/5
★★★★☆
The site has some booking goals at the moment.
Acheteur Vérifié
purchased on 16/03/2022
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Answer from VivaLing
Hello, We are sorry for the difficulties you are experiencing. Can you tell us more by contacting the support service so that we can understand the problem? [email protected] Thank you Have a nice day
5
/5
★★★★★
The service is very convenient and the facilitators are very professional.
Acheteur Vérifié
purchased on 10/03/2022
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3
/5
★★★☆☆
I clearly distinguish the site (3 stars, a bit outdated perhaps) from the services offered (5 stars without hesitation!). + Site: easy to use, both for registration and for booking/canceling sessions. + Site: numerous email reminders to avoid forgetting a session, very practical. - Site: the layout could be improved to facilitate the readability of information. - Site: a system allowing payment by Bancontact (QR code) would be welcome to facilitate payments. + Product: the service is excellent! + Product: the coaches are really great!
Acheteur Vérifié
purchased on 11/03/2022
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5
/5
★★★★★
The site is simple and clear. I can easily manage the profiles of my 3 children. The recorded videos are a good support for reviewing the lessons. 'Vivaling Support' is quick and efficient.
Acheteur Vérifié
purchased on 15/03/2022
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4
/5
★★★★☆
We are delighted with the courses and the pricing options offered. However, we only have a choice of 2 teachers, fortunately my son clicked right away with the first one.
Acheteur Vérifié
purchased on 12/03/2022
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5
/5
★★★★★
Very easy to use, great organizational flexibility. It's a pity to only have a choice between 2 teachers, it's a bit limited. 1 or 2 more would be perfect
Acheteur Vérifié
purchased on 03/03/2022
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4
/5
★★★★☆
Very personalized and responsive service
Acheteur Vérifié
purchased on 03/03/2022
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5
/5
★★★★★
Very good responsiveness
Acheteur Vérifié
purchased on 28/02/2022
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1
/5
★☆☆☆☆
Non-existent support, never any response. I lost a lesson because I couldn't connect. I almost missed another one, luckily I thought to switch to my mobile (not great on mobile!)
Acheteur Vérifié
purchased on 24/02/2022
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Answer from VivaLing
Hello, We are sorry for the difficulties you encountered and surprised. Our support service responds to all requests within 48 hours. We can be reached by email ([email protected]) or by appointment via video or phone (https://go.oncehub.com/VL-Master). Indeed, our courses are accessible via different devices: computer, tablet, or smartphone and emails regularly inform you of your reservations. Please feel free to contact us so we can understand what happened. Have a good day
5
/5
★★★★★
Several packs to choose from that can serve the whole family, nothing to complain about!
Acheteur Vérifié
purchased on 28/02/2022
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3
/5
★★★☆☆
Cannot change the reservation, have to cancel and book again. Very often at the end of several reservations, the system 'freezes'. Also, the reservations are not updated in real-time on the account, need to log out and then log in.
Acheteur Vérifié
purchased on 01/03/2022
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5
/5
★★★★★
Great, I love VivaLing. My 3-year-old son is making huge progress. He looks forward to seeing his teacher every week. It's practical, easy to use, and flexible. The lessons are fun and the progress is obvious. Thank you
Acheteur Vérifié
purchased on 28/02/2022
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5
/5
★★★★★
Very good except that I completely got mixed up with the schedule at the very beginning because we went on vacation in Europe. Not completely obvious to change time zones.
Acheteur Vérifié
purchased on 21/02/2022
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4
/5
★★★★☆
My son is on his 2nd lesson and so far everything is going well.
Acheteur Vérifié
purchased on 16/02/2022
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5
/5
★★★★★
Very easy to use site and the instructions are clear.
Acheteur Vérifié
purchased on 19/02/2022
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5
/5
★★★★★
Very good site, simple and intuitive interface, customer service attentive, and efficient and passionate teachers
Acheteur Vérifié
purchased on 13/02/2022
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5
/5
★★★★★
Very good courses, personalized support, a follow-up from session to session with the video of the session done, feedback and homework to do.
Acheteur Vérifié
purchased on 15/02/2022
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5
/5
★★★★★
A very nice discovery during the lockdown, our child is delighted with the English lessons he takes every week
Acheteur Vérifié
purchased on 13/02/2022
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5
/5
★★★★★
The teachers are great!
Acheteur Vérifié
purchased on 06/10/2020
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4
/5
★★★★☆
No response from customer service regarding a missed session due to unavailable zoom
Acheteur Vérifié
purchased on 04/10/2020
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Answer from VivaLing
Hello, We are sorry that you encountered difficulties. This session has been refunded to you following the review of your file. We remain at your disposal for any questions. Have a good day
5
/5
★★★★★
An efficient and quality service with results at the end: my children love seeing their coach, love learning English and have a good accent! The prices are interesting when you take a package.
Acheteur Vérifié
purchased on 29/09/2020
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5
/5
★★★★★
Effective platform and the trainers are top-notch
Acheteur Vérifié
purchased on 28/09/2020
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5
/5
★★★★★
Very good follow-up of requests by the Vivaling team.
Acheteur Vérifié
purchased on 28/09/2020
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4
/5
★★★★☆
The calendar jumps from time to time
Acheteur Vérifié
purchased on 27/09/2020
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5
/5
★★★★★
No particular issues with registration
Acheteur Vérifié
purchased on 16/09/2020
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5
/5
★★★★★
Clear and easy to navigate site
Acheteur Vérifié
purchased on 24/09/2020
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