/5
★★★★★
based on 672 reviews published
★★★★★
based on 672 reviews published
Latest customer reviews
5
/5
★★★★★
Everything is easy to connect and book.
Acheteur Vérifié
purchased on 16/07/2020
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5
/5
★★★★★
Navigation, delivery and service are perfect! Simple and effective.
Acheteur Vérifié
purchased on 05/07/2020
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4
/5
★★★★☆
More details should be given about the packs and offers (validity duration, etc...)
Acheteur Vérifié
purchased on 27/06/2020
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5
/5
★★★★★
My 11-year-old daughter has her English class twice a week for 25 minutes, with her coach Nathalie who is wonderful, THANK YOU Nathalie. The method is playful, the child learns without realizing it and we see the progress. However, it is essential to be regular. After almost a year and a half, first evaluation 61/100. I recommend this method.
Acheteur Vérifié
purchased on 06/07/2020
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4
/5
★★★★☆
Very good service, my children are really satisfied, I do not regret spending on these services. Highly recommend to all parents.
Acheteur Vérifié
purchased on 01/07/2020
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4
/5
★★★★☆
Great tool, great teachers. Still a bit expensive.
Acheteur Vérifié
purchased on 07/07/2020
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4
/5
★★★★☆
The flow of the classes is smooth and the connection between the classes is quite good.
Acheteur Vérifié
purchased on 25/06/2020
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5
/5
★★★★★
The flexibility of organization is remarkable.
Acheteur Vérifié
purchased on 24/06/2020
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4
/5
★★★★☆
The navigation is simple. I would like to be able to convert the amounts of the packs into euros or other currencies.
Acheteur Vérifié
purchased on 18/06/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 09/06/2020
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5
/5
★★★★★
Good service, good facilitators, close relationship with the customer
Acheteur Vérifié
purchased on 07/06/2020
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3
/5
★★★☆☆
The classes are very good but the payment part offers a very poor customer experience. I always have problems recharging my packs, only PayPal seems to work and it hardly ever works for me so I always waste time with that.. Classes are interrupted for at least a week as a result. In short, it's very frustrating. Otherwise, the classes are of good quality.
Acheteur Vérifié
purchased on 16/06/2020
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5
/5
★★★★★
Very good! My son participates in the classes with enthusiasm. He learns while having fun!
Acheteur Vérifié
purchased on 10/06/2020
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5
/5
★★★★★
Very intuitive, clear and simple to use site, BRAVO
Acheteur Vérifié
purchased on 10/06/2020
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5
/5
★★★★★
Ease of booking classes
Acheteur Vérifié
purchased on 08/06/2020
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5
/5
★★★★★
Aaaa
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Practical, professional, playful and effective. My 14-year-old son loves it and is reconnecting with English. It costs me an arm and a leg because he wants to do it every day... in addition to progressing in his understanding, it makes him want to do things in English by himself.
Acheteur Vérifié
purchased on 29/05/2020
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5
/5
★★★★★
Practical, effective
Acheteur Vérifié
purchased on 27/05/2020
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3
/5
★★★☆☆
I found the website a little confusing to use at first. There are many grammatical or spelling errors in your English site as well which does not engender confidence in the quality of the instruction, perhaps. A language learning site should reflect excellent language so learners can be confident they are learning correctly. It would be good if the payment could be made at any stage. For instance, when I tried to book my child’s first class, I could not complete the transaction because first I had to buy classes. So, I had to redo everything. At first I thought this platform might be more like the Mandarin learning platform we are already using and similar to VIPkid but now I think perhaps this site just sets us up with a coach who will teach whatever rather than following a prescribed course. The website does not really explain what it is. Also, since you ask for my address when I sign up, the program should set my time zone correctly automatically. I should have the option between all available coaches with slots open for the language chosen but I was only offered two coaches. Moreover, I was not shown any info about these coaches: no bio, no intro video. It would be nice to select a coach based on more than available time slots. It would be helpful to see our booked slots when looking at the calendar. It would be helpful if our booked classes could be added automatically to our personal calendars as well. Our first class is Thursday. I’m not sure this platform is easy enough to use that my child will be able to find her classes by herself but I am hopeful that the instruction will be good and that my child will enjoy the class. Thank you. Note: this email and form were all in French. This was the language of instruction chosen, not the language of preferred communication! Fortunately, mom is pretty fluent and I could understand. You might have a higher response rate if you email your clients in their preferred language?
Acheteur Vérifié
purchased on 26/05/2020
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5
/5
★★★★★
Very effective and very simple to use
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Very professional coach
Acheteur Vérifié
purchased on 21/05/2020
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 19/05/2020
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5
/5
★★★★★
The site is clear, the sessions are very easy to access and visible. Nothing to say.
Acheteur Vérifié
purchased on 18/05/2020
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5
/5
★★★★★
Available and responsive.
Acheteur Vérifié
purchased on 11/05/2020
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5
/5
★★★★★
Easy-to-use from home and on the go, pay-as-you-go platform with a choice of teachers and the possibility to change if needed. You can change the time of your lesson if needed (up to 24 hrs in advance). Interactive method through videoconferencing: the best method to learn a language!
Acheteur Vérifié
purchased on 07/05/2020
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5
/5
★★★★★
Very good support for children. The teachers are motivated and attentive.
Acheteur Vérifié
purchased on 09/05/2020
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2
/5
★★☆☆☆
The site is not working well, I can't connect every other time lately.
Acheteur Vérifié
purchased on 04/05/2020
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Answer from VivaLing
Hello, We are sorry for this inconvenience, however, given the delicate period we are going through, the number of connections has increased significantly, so the problem may come from the connection itself. Concerned about the quality of our service, we will, however, forward your comment to our technical team for verification. Thank you for your understanding. The VivaLing team
4
/5
★★★★☆
Very good service overall (quality of classes, website, ease of use, customer service responsiveness...). Thank you!
Acheteur Vérifié
purchased on 03/05/2020
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5
/5
★★★★★
Very good coaches and a fun method to learn from home in a good mood!
Acheteur Vérifié
purchased on 27/04/2020
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5
/5
★★★★★
The site allows you to pay and book classes in an extremely simple and quick way.
Acheteur Vérifié
purchased on 30/04/2020
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