/10
★★★★☆
based on 746 published reviews
★★★★☆
based on 746 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Shiping to long. 4 weeks is to long… To Lithuania.
Zilvinas B.
purchased on 17/10/2024
2/5
★★☆☆☆
Very slow shipping
Eugenia M.
purchased on 07/10/2024
2/5
★★☆☆☆
Out of stock, part of my order placed on 23/10 will not be delivered until after December 27. These are the outfits for the students in my dance school, many of whom are new and eagerly awaiting their tunics. I have around twenty items that will be waiting more than 2 months!
Cécile V.
purchased on 04/11/2024
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Answer from
Wear Moi
Hello Cécile, thank you for your feedback. We sincerely apologize for the extended delivery time. We are doing our best to meet the high demand for uniforms and we are committed to doing whatever is necessary to improve our stock. We hope that your students will continue to be satisfied with our products despite this inconvenience. Thank you for your patience and trust in our brand. The Wear Moi team.
2/5
★★☆☆☆
The tnt partner gives no information. My parcel was dropped off at a relay without notifying me. It went back to the sender. This is the 2nd time (((
Claudie D.
purchased on 01/11/2024
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Answer from
Wear Moi
Hello Claudie, we're sorry to hear that you've had difficulties with our partner TNT. We will pass on your comment so that this does not happen again in the future. We thank you for your comment and will take your feedback into account to improve our delivery service. We look forward to seeing you again on our Wear Moi site.
2/5
★★☆☆☆
The products appear to be of good quality, but the dance shoes are really too small, I am forced to buy another pair.
Sylvain C.
purchased on 12/10/2024
Answer from
Wear Moi
Dear Sylvain, thank you for your review. We’re sorry to hear that the dance shoes you purchased didn’t meet your expectations in terms of size. We highly value all customer feedback as it helps us continuously improve our products and services. For future purchases, we encourage you to refer to our detailed size guides, which are designed to help you make the best choice. Please don’t hesitate to reach out to us if you need any further assistance.
3/5
★★★☆☆
The navigation with a mobile phone is a bit difficult, it is not as easy as with a computer.
Laura H.
purchased on 28/09/2024
3/5
★★★☆☆
The return label should be available from the beginning.
Maja M.
purchased on 21/08/2024
3/5
★★★☆☆
The experience of designing my own leotard, and the end result are 5 stars, very good. But the delivery was very messy and slow, not good at all. It seemed TNT was delivering on the expected date, but at the last minute it changed to the criptic "scheduled delivery pending". I was patient for a week, and then tried to contact Wear Moi. No answer, the phone number didn't work. TNT informed me they never received the package in the first place. In the end, I got a message from Wear Moi that they would contact the factory, and would let me know what was wrong. Then, without warning or any updates, the package arrived. So it felt messy, and the communication was very poor. I'm used to emails telling me when my order is delayed.
Marije K.
purchased on 12/08/2024
3/5
★★★☆☆
The Loyalty program was just closed without any notices.
Xiyu W.
purchased on 18/04/2024
2/5
★★☆☆☆
Product arrived too late. I then had to pay postage to return goods.
Sarah G.
purchased on 18/06/2024
3/5
★★★☆☆
Delivery too slow even though the product is available and in stock.
Zora R.
purchased on 28/05/2024
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2/5
★★☆☆☆
I was twice emailed by Wear Moi that I was the lucky recipient of a birthday present on my last two birthdays but received nothing and my enquiries were ignored. If I get the product I need for the ballet school elsewhere, I would
Julia H.
purchased on 22/04/2024
3/5
★★★☆☆
The site is easy to use.
Aurélie B.
purchased on 06/03/2024
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2/5
★★☆☆☆
Unfortunately the delivery took 2 weeks instead of 3 days. We were lucky that we got the skirt just one day before leaving for the competition.
Eve Z.
purchased on 01/03/2024
3/5
★★★☆☆
The site is a joy, but the delivery service is not satisfactory: delivery times are long and you can't opt for the Point Relay, which is so practical!
Isabelle R.
purchased on 17/02/2024
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3/5
★★★☆☆
This is my first time ordering at Wear Moi. The collections are nice. The website experience is ok, but the shipping time for ready-to-wear items is very long, in my opinion. Calling customer service is good, but the order status on the website should be more up-to-date, so I do not need to contact customer service during office hours to check when the order will be ready or shipped. Thank you!
Jenny L.
purchased on 13/02/2024
3/5
★★★☆☆
It is very strange experience. I ordered the same skirt, same size as we had and it was like 2 times smaller than the one we had before.
Eglė R.
purchased on 14/02/2024
3/5
★★★☆☆
Overall experience with Wear Moi web store is good. However, I don't really like the courier what they are using on Finland. The quality of the courier service is really terrible. It doesn't meet at all consumer needs for today. The delivery service is rude, they don't offer time estimation when the delivery is done and they don't offer pick up places. I wish they would use some different courier.
Jussi-pekka T.
purchased on 01/08/2023
2/5
★★☆☆☆
Ordered on 12/8. Was supposed to ship on 12/29. Did not ship until 1/11. Took another week to receive. Once arrived, the sleeves to the small are extremely tight. My very small daughter could barely move her arms. She is 5’2”. & 110lbs. Small is her normal size. This was a Christmas gift.
These leotards are $100 plus. The sizing should be correct.
My daughter loves the leotard, and we will buy again in medium to see if the sizing quality is better.
Valynda G.
purchased on 08/12/2023
3/5
★★★☆☆
Your website is very attractive and neat, but the product ordering process is a bit complex, in fact I ordered the product in the wrong color.
Grazia M.
purchased on 26/11/2023
3/5
★★★☆☆
Unfortunately, the selection of men's products is very basic and limited, which often leads me to buy abroad.
Philippe F.
purchased on 26/11/2023
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3/5
★★★☆☆
The product was not the right shade as depicted on the website.
Kentaro S.
purchased on 24/10/2023
2/5
★★☆☆☆
Delivery is very slow, shipping is expensive. Sizes are wrong: I measured my kids and it still didn’t fit. return and reimbursement was straightforward but I had to pay for shipping, so in the future I will buy products through a different store.
Fabienne C.
purchased on 12/09/2023
3/5
★★★☆☆
Package over 2 months late, would not recommend again.
Nadia C.
purchased on 18/09/2023
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3/5
★★★☆☆
1. Delivery is slow. 2. When I paid, all items are available. But I was informed some items not available after one month you intend to deliver my order. I paid big amount delivery fee and waiting a month, just received a few items. Very disappointed.
Vivian C.
purchased on 06/08/2023
2/5
★★☆☆☆
Confusing website, fit guide not accurate and long shipping times with little visibility into tracking.
Christina P.
purchased on 22/08/2023
3/5
★★★☆☆
Shipping info is usually nonexistent.
Tiffanie H.
purchased on 18/08/2023
3/5
★★★☆☆
I have not received my order in full
Karine J.
purchased on 15/07/2023
Translated review
3/5
★★★☆☆
After receiving the SERENADE, I was not 100% happy with the product. Returning the product to France was inconvenient. To help resolve this matter and to help maintain your cliental, I would suggest a new policy allowing Australian clients to return Wear Moi products to an Australian office or dance store stocking Wear Moi. Sincerely.
Jacinta W.
purchased on 14/07/2023
2/5
★★☆☆☆
Logistics too slow, hard to return
Hannah F.
purchased on 03/07/2023