/10
★★★★☆
based on 746 published reviews
★★★★☆
based on 746 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The parcel arrived one month after the purchase. Several emails trying to find where the parcel was.
Verified Buyer
purchased on 05/09/2022
Answer from
Wear Moi
Dear customer,
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
Your opinion is important to us, thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience.
Your parcel was ready to leave the factory 2 days after you have placed your order, as the items was in stock.
Unfortunately, the delivery address you had enter at the moment of the order was not correct.
It has created confusion, and the parcel have been hold at the factory.
We thank you to make sure that the addresses entered are correct to avoid any shipment issues.
Sincerely, the Wear Moi team.
2/5
★★☆☆☆
Delivery too late
Acheteur Vérifié
purchased on 02/09/2022
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Answer from
Wear Moi
Dear customer, Thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 5 weeks. As Wear Moi is constantly striving to improve, we would like to take your feedback on our delivery times into consideration. Once again, please accept our sincerest apologies for any inconvenience caused. Sincerely, the Wear Moi team.
3/5
★★★☆☆
Customer service was exceptional however the leotards are oddly sized.
Verified Buyer
purchased on 01/09/2022
Answer from
Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your review. We appreciate your compliments about our customer service. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
It took over two weeks to get my order. When I tried to order something else from the outlet site it did not let me place an order.
Verified Buyer
purchased on 26/08/2022
Answer from
Wear Moi
Dear customer, Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our standard delivery time is estimated between 3 to 5 weeks. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience and we will do our best to serve you better in the future. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The styles of leotards are beautiful but some models completely run small for the average girls with average weight and height for their ages.
Verified Buyer
purchased on 29/08/2022
3/5
★★★☆☆
I recently bought a black leotard (Calla) that won't stop bleeding ink and staining my tights. I bought an adult large pullover sweater that fits a 12-year-old. The pants were okay, but I know I won't wear them. Thank you for caring!
Verified Buyer
purchased on 21/08/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
The sizing is way off. Had to return both leotards.
Verified Buyer
purchased on 19/08/2022
Answer from
Wear Moi
Dear customer, Your opinion matters! Thank you for sharing your feedback. We regret that you were not 100% satisfied with your experience. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the sizing of our EMELINE leotard. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
3/5
★★★☆☆
Strange fit for one od the leotards - way too big
Verified Buyer
purchased on 19/08/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The website was okay. I ordered new tights, because I had the Alban tights before and I really like those. Not really satisfied with the profucts, because the sizes really didn’t match with my Alban tights and therefore I can’t use the Malcom tights.
The package arrived quickly.
Verified Buyer
purchased on 11/08/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. Our team will use your feedback about sizing to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
3/5
★★★☆☆
Ordering straight from Wear Moi can be frustrating for how long shipping takes, and the information given for shipping is very rarely clear. They eventually come through, but it's not customer friendly.
Verified Buyer
purchased on 16/07/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
The products weren't shipped on the day I was told they will, and also after I received a message that it was shipped, it took days until it was moving, not to mention delivered to us. When I contacted the support I didn't get straight answers (bad support). I'm very frustrated with this store, and not sure If I'll order again (although we love the products).
Verified Buyer
purchased on 07/07/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to share your review. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. Unfortunately there was a problem with our transporter UPS, which explains why your delivery was delayed. We are sorry for the inconvenience that was beyond our control and hope to earn your trust again with a future order. We will do our best to serve you better. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The leotards are beautiful; the communication was horrid. Shipping was over two months with no explanation even when I inquired with customer service.
Verified Buyer
purchased on 30/05/2022
3/5
★★★☆☆
Our friends ordered size 6/8 for their 6 yo and your product is so small, I was told to not waste my time and order 8/10 for my 5 yo. You should let your customers know that the size runs small. In addition, I put in the 10% code and it was not honored. When I asked, I received an email stating I have 10% refund, but the attachment came stated the same amount as original. It just has not been easy.
Verified Buyer
purchased on 16/07/2022
2/5
★★☆☆☆
My package was mis-delivered, and I was supposed to receive a refund from WearMoi per one of their customer service representatives. I Never received refund.
I re-ordered the items and paid for them, since my daughter needs these items for her ballet classes. They still have not arrived. It has been 17 days since I ordered and paid.
Verified Buyer
purchased on 13/07/2022
Answer from
Wear Moi
Dear customer, Your opinion is important to us, thank you for taking the time to share your review. We are sorry your experience was not what you expected. Our customer service will contact you shortly to confirm your refund, and your estimate delivery date. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The delivery took about 6 weeks. One of the items was out of stock, which was disappointing. Overall, however, we love Wear Moi and everything they make.
Verified Buyer
purchased on 02/06/2022
2/5
★★☆☆☆
Very long delivery time.
Acheteur Vérifié
purchased on 20/06/2022
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Answer from
Wear Moi
Dear customer, First of all, thank you for taking the time to share your review. We are very sorry to hear that your experience did not live up to your expectations. Regarding our delivery times, a standard delivery is estimated between 3 and 4 weeks. A delivery date is indicated in your order confirmation email. Please be assured that we have taken your feedback into account and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The website loads too slow, truly too slow. The shipping is also too slow.
Verified Buyer
purchased on 21/06/2022
3/5
★★★☆☆
Shipping from this website takes an inordinate amount of time. Allow for three months, more or less.
Verified Buyer
purchased on 13/04/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We regret that you were not 100% satisfied with your experience. Your opinion is important to us, our team will use your feedback about shipping to improve the quality of our service. We are sorry for the inconvenience. We will do our best to serve you better in the future. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
The right size is way too small. My daughter is 13 and I took an xs and the size is way too small. I would have to return at my own expense and get a new size. That's a shame.
Acheteur Vérifié
purchased on 31/05/2022
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Answer from
Wear Moi
Dear customer, First of all, we would like to thank you for taking the time to share your experience with us. Your opinion is important to us. We are sincerely sorry to hear that your experience did not live up to your expectations. About our sizes, we recommend that you refer to our sizing guide before ordering, so that you can choose the size that fits you best. Once again, we apologize for any inconvenience this may have caused you, and hope to regain your trust in our products for future orders. Sincerely, the Wear Moi team.
3/5
★★★☆☆
The sizes run extremely small. Otherwise, it’s a beautiful color and material.
Verified Buyer
purchased on 10/06/2022
3/5
★★★☆☆
There are no consumer reviews or return policies.
Acheteur Vérifié
purchased on 29/05/2022
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Answer from
Wear Moi
Dear customer, Thank you for taking the time to share your experience following your purchase. Your opinion is very important to us. With a view to continuous improvement, we have very recently undertaken the project of setting up consumer reviews! You can find them by clicking here: https://www.avis-verifies.com/avis-clients/wearmoi.com. As for our returns policy, you'll find all the information you need in our general terms and conditions of sale on our website: https://wearmoi.com/fr/content/18-conditions-de-ventes-com. We would like to thank you for your feedback and apologize for any inconvenience caused. Sincerely, the Wear Moi team.
3/5
★★★☆☆
Order collected 6 months late
Acheteur Vérifié
purchased on 08/01/2022
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3/5
★★★☆☆
This last order took a really long time to fulfill with no communication from Wear Mois as to the reason.
Verified Buyer
purchased on 29/04/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. Please note that our standard delivery time is estimated between 3 and 4 weeks. Our team is taking your comment in consideration in order to improve the quality of our service. We are sorry your experience was not up to your expectations. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
The leotards are not sized like other brands and I ordered a sweater that was “white” but was clearly ivory when compared to other white items in the order. And I had to pay shipping to return
Verified Buyer
purchased on 16/05/2022
Answer from
Wear Moi
Dear customer, We would like to thank you for taking the time to share your feedback, your opinion is important to us. We are sorry your experience was not what you expected. Our size chart is accessible on each product page and will help you choose the size that fits you best. We are taking note of your comments regarding the color of our CARMEN sweater. We apologize once again for the inconvenience and hope to earn your trust again with a future order. Sincerely, the Wear Moi team.
2/5
★★☆☆☆
Buying experience was great, but the product was not. Material from which the product is made has almost no stretch to it. Could be a great product if made from some form of a stretchable material.
Verified Buyer
purchased on 02/06/2022
Answer from
Wear Moi
Dear customer, Thank you for taking the time to write to us about your order. We are sorry our products did not meet your expectations. Wear Moi is always looking for ways to improve, so your opinion is important to us. We are taking your feedback in consideration. Please accept our sincere apologies for the inconvenience caused. Sincerely, the Wear Moi team.
3/5
★★★☆☆
Beautiful site, but children's leotards are hard to find.
Acheteur Vérifié
purchased on 22/05/2022
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