/10
★★★★★
based on 1796 published reviews
★★★★★
based on 1796 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Package delivered in 48h on the positive side. What is missing is a booklet with the counter indications and the indications. The training on the phone is good but it would have been necessary to have a complementary support. Be careful with the aligners, because when you order, you will only be sent women's models, so remember to specify that you need men's aligners. For the rest I wait to test. But otherwise very positive and very pleasant and friendly team. I recommend it!
Virginie A.
purchased on 23/06/2022
Translated review
3/5
★★★☆☆
I have not received anything. Difficult to give an opinion!
Vinciane D.
purchased on 06/12/2021
Translated review
Answer from
Whitecare
Hello Madam, I have just seen your message. Indeed on the GLS tracking, your package has still not arrived at its destination. It is noted as being "in transit" since 14/12.
I am sorry for this delay. I have just opened a dispute with the carrier to get more information.
My apologies for the delay. Sincerely Audrey
I am sorry for this delay. I have just opened a dispute with the carrier to get more information.
My apologies for the delay. Sincerely Audrey
3/5
★★★☆☆
Not bad
Georgette O.
Translated review
3/5
★★★☆☆
....
Melissa G.
Translated review
3/5
★★★☆☆
I regret the lack of loyalty discount. Since many orders, nothing to build loyalty! Except the sending of a discount to recommend immediately...strange no?
Christine G.
Translated review
3/5
★★★☆☆
It is not easy to order, my password that I usually use did not work ... so it was too long for my taste
Veronique R.
Translated review
2/5
★★☆☆☆
Not really bleaching
Anonymous A.
Translated review
3/5
★★★☆☆
Well
Staphan B.
Translated review
2/5
★★☆☆☆
Order shipped quickly, but a lack of transparency on the product, no ingredients on the syringe ....
Anonymous A.
Translated review
3/5
★★★☆☆
Not convinced
Anonymous A.
Translated review
3/5
★★★☆☆
Very good customer service but the quality is not good enough for the price.
Anonymous A.
Translated review
3/5
★★★☆☆
I find that the presentation of the products is not simple not well detailed maybe ... but for the customer service it is ??????????
Anonymous A.
Translated review
3/5
★★★☆☆
I am disappointed because I thought I had the complete kit except I didn't get the foam tips to brush my teeth!!!! I am stuck...
Anonymous A.
Translated review
3/5
★★★☆☆
Not very explicit
Anonymous A.
Translated review
3/5
★★★☆☆
A little complicated I wanted to see the products separately and I could not find you should make a menu then lack of explanation fortunately I did with a friend
Anonymous A.
Translated review
3/5
★★★☆☆
Whitening result average more . Need to continue with other syringes additional products
Anonymous A.
Translated review
3/5
★★★☆☆
IT BUGS A LOT
Anonymous A.
Translated review
3/5
★★★☆☆
Good product but I expected to have more results.
Anonymous A.
Translated review
3/5
★★★☆☆
More clarity...
Anonymous A.
Translated review
2/5
★★☆☆☆
Two orders and only one product received :/ for the result it is on several sessions two boxes are for my part necessary for a result especially for the more affected teeth.
Anonymous A.
Translated review
3/5
★★★☆☆
Product that certainly cleans the stains, but unfortunately not effective on the yellow dentin
Anonymous A.
Translated review
3/5
★★★☆☆
It works but it's not the white mania
Anonymous A.
Translated review
3/5
★★★☆☆
Not bad
Anonymous A.
Translated review
3/5
★★★☆☆
Fast order, the site is good.
Anonymous A.
Translated review
3/5
★★★☆☆
Hello, I found the store by chance and what I liked is that I was able to find products and reviews....Less toxic products....I received the EXPRESSO products which is great...And I'm trying the products......3 Stars because sometimes, we can't get a Counselor by phone in case of emergency...I was lucky enough to get a Super Counselor but how many calls given before???? Then, maybe there is a lack of products or description of the products - The Plus - compared to others..... I hesitated between the cleaning gel and the whitening foam and the charcoal powder as "toothpaste" for example...Both making the teeth white... !!! So, which one to choose ??? There is a lack of information - at least for me.... Otherwise, the reception is very good...Good follow-up... And an espresso order...2 DAYS LATER IN MY MAILBOX.... BRAVO.....
Anonymous A.
Translated review
3/5
★★★☆☆
Except for the ordering and shipping which took longer than indicated, everything is in order...
Anonymous A.
Translated review
2/5
★★☆☆☆
Explicit site
Anonymous A.
Translated review
3/5
★★★☆☆
Poorly packaged products, leakage during transport... Too bad.
Anonymous A.
Translated review
2/5
★★☆☆☆
Well
Anonymous A.
Translated review
3/5
★★★☆☆
The site is well coded, although the products are not that efficient
Anonymous A.
Translated review
Answer from
Whitecare
2018-03-08T19:48:44.0000000+01:00
2/5
★★☆☆☆
Very good customer service.
Anonymous A.
Translated review
3/5
★★★☆☆
The delivery was 10 days and not 48 hours.
Anonymous A.
Translated review
3/5
★★★☆☆
Fast and accurate delivery
Anonymous A.
Translated review
3/5
★★★☆☆
Order and customer service very good. But product not very efficient.
Anonymous A.
Translated review
3/5
★★★☆☆
I ordered a pack I would say classic, it works it's true I admit it, if you do exactly as indicated with the same doses indicated it will work perfectly. only downside, the doses ... a pack at 55 € Will last two weeks maximum, and apart from spending a lot of money to buy the syringes I do not see other ways to whiten teeth so I say yes but if the budget is ... if not you'll have white teeth two weeks only ... quality products nothing to say otherwise
Anonymous A.
Translated review
3/5
★★★☆☆
The site is very easy to order and very secure.
Anonymous A.
Translated review
3/5
★★★☆☆
Not enough instructions for use, not for all products
Anonymous A.
Translated review
3/5
★★★☆☆
Good, fast delivery.
Anonymous A.
Translated review
3/5
★★★☆☆
Clear on the site
Anonymous A.
Translated review
3/5
★★★☆☆
It's already simpler and easier so in a word it's pretty good
Anonymous A.
Translated review
2/5
★★☆☆☆
Lack of product information
Anonymous A.
Translated review
3/5
★★★☆☆
Unsatisfactory order tracking
Anonymous A.
Translated review
3/5
★★★☆☆
FUNCTIONAL BUT BASIC WEBSITE
Anonymous A.
Translated review
2/5
★★☆☆☆
Not very clear
Anonymous A.
Translated review
3/5
★★★☆☆
The site is quite functional, but not modern enough
Anonymous A.
Translated review
3/5
★★★☆☆
Good delivery
Anonymous A.
Translated review
3/5
★★★☆☆
Very good
Anonymous A.
Translated review
3/5
★★★☆☆
Well presented
Anonymous A.
Translated review
3/5
★★★☆☆
For the store, nothing to say in particular.
Anonymous A.
Translated review
3/5
★★★☆☆
I am currently testing it and I see slight changes in the way it works, but not as much as a whitening at the dentist's. It may vary with the person.
Anonymous A.
Translated review
3/5
★★★☆☆
The site itself is quite well done and the package is sent quickly
Anonymous A.
Translated review
3/5
★★★☆☆
Good ergonomics and ease of ordering
Anonymous A.
Translated review
3/5
★★★☆☆
Why this note ... Let me explain! Having a simple bank card, I had to make my purchase by PayPal so I had to create an account on purpose because the site does not accept all cards. This is not unacceptable in itself but it's interesting to mention it when you know that it's the number 1 site. Also note that the promotion on the box is very interesting. It has raised my starting grade. I am waiting for my package but there is no hurry.
Anonymous A.
Translated review
3/5
★★★☆☆
Very fast shipping, reliable site.
Anonymous A.
Translated review
3/5
★★★☆☆
Fast delivery
Anonymous A.
Translated review
3/5
★★★☆☆
A lot of hassle to add a product to your cart or to view the details of a product
Anonymous A.
Translated review
3/5
★★★☆☆
Everything is perfect but the coupon codes valid for 10 days after the order when you don't need the items since you just ordered them! In my opinion it would be more judicious to put a longer delay (3 months for ex.) The customer would be happy considering the price of the articles and would order surely more often. Loyalty rewarded....
Anonymous A.
Translated review
2/5
★★☆☆☆
Suitable store
Anonymous A.
Translated review
3/5
★★★☆☆
The site is good and easy to order, however the only drawback is that you also sell to individuals because we professionals we lose customers because of that
Anonymous A.
Translated review
3/5
★★★☆☆
Good ergonomics of the site and fast delivery
Anonymous A.
Translated review