/10
★★★★★
based on 1364 published reviews
★★★★★
based on 1364 published reviews
Latest customer reviews
4/5
★★★★☆
I am satisfied with my order and the package was delivered quickly.
Acheteur Vérifié
purchased on 19/10/2020
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5/5
★★★★★
Very fast shipping. Ras
Acheteur Vérifié
purchased on 03/11/2020
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5/5
★★★★★
Fast delivery, compliant product, top!
Acheteur Vérifié
purchased on 30/10/2020
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5/5
★★★★★
Responsive. Delivered in 2 days.
Acheteur Vérifié
purchased on 29/10/2020
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5/5
★★★★★
Great service!
Verified Buyer
purchased on 09/09/2020
5/5
★★★★★
Great service, great price...support these guys with pleasure...viva Cham...??
Verified Buyer
purchased on 29/10/2020
5/5
★★★★★
Very friendly and attentive team, fast and careful delivery, thank you!
Acheteur Vérifié
purchased on 27/10/2020
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5/5
★★★★★
Very good price for a quality jacket, fast delivery.
Acheteur Vérifié
purchased on 23/10/2020
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5/5
★★★★★
Thank you for having the item in stock that was sold out everywhere else and for shipping it so fast!
Verified Buyer
purchased on 12/10/2020
5/5
★★★★★
Fast service at its best!
Acheteur Vérifié
purchased on 22/10/2020
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5/5
★★★★★
I'm happy with the way the guys work. Answers questions. I'll buy more.
Acheteur Vérifié
purchased on 19/09/2020
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5/5
★★★★★
Easy to navigate, fast and compliant delivery, some will say it's normal, others that it's the best, but I say thank you 🙂
Acheteur Vérifié
purchased on 19/10/2020
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5/5
★★★★★
I searched the internet for these pants to match my jacket I bought in Lucerne Switzerland last November. I had trepidation ordering like this from overseas. But your website was straightforward and gave me confidence this was normal and easy for you. So I took a chance. Thank you. The experience has been wonderful.
Verified Buyer
purchased on 06/10/2020
5/5
★★★★★
Product with a good internet description and compliant - arrived before the promised date.
Acheteur Vérifié
purchased on 21/10/2020
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5/5
★★★★★
Fast delivery! great experience. will shop again definitely!
Verified Buyer
purchased on 06/10/2020
5/5
★★★★★
I was able to find and order an item I had been looking for, so great! Fast delivery.
Acheteur Vérifié
purchased on 05/10/2020
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1/5
★☆☆☆☆
Partial refund for a brand-new, unworn product
Acheteur Vérifié
purchased on 02/10/2020
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Answer from
ZEROG Chamonix
Hello Marion, The partial refund you received for the jacket is due to the fact that you threw away the information labels.
We graciously granted you a partial refund, when we are not obliged to do so, because in the return conditions it is clearly stipulated that you need the jacket's information labels. If you were to receive a new jacket without labels you would not be satisfied with your purchase by saying that the jacket was not new, we would not be able to resell this jacket to someone else under these conditions.
When you buy a new product it always comes with explanation and information labels, if you try the jacket and you don't want to keep it don't throw away the information labels before returning the jacket to us. Sincerely, Henrique
We graciously granted you a partial refund, when we are not obliged to do so, because in the return conditions it is clearly stipulated that you need the jacket's information labels. If you were to receive a new jacket without labels you would not be satisfied with your purchase by saying that the jacket was not new, we would not be able to resell this jacket to someone else under these conditions.
When you buy a new product it always comes with explanation and information labels, if you try the jacket and you don't want to keep it don't throw away the information labels before returning the jacket to us. Sincerely, Henrique
5/5
★★★★★
Order received without a hitch
Acheteur Vérifié
purchased on 04/10/2020
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5/5
★★★★★
Fast delivery, well packed, nothing to complain about!
Acheteur Vérifié
purchased on 17/10/2020
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5/5
★★★★★
Perfect very good store!
Acheteur Vérifié
purchased on 09/10/2020
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5/5
★★★★★
Fast shipping, and phone availability for advice, I recommend it.
Acheteur Vérifié
purchased on 30/09/2020
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5/5
★★★★★
Very good ????????
Verified Buyer
purchased on 14/10/2020
5/5
★★★★★
Top 2-day delivery
Acheteur Vérifié
purchased on 13/10/2020
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5/5
★★★★★
Excellent equipment, top service, as always!
Acheteur Vérifié
purchased on 13/10/2020
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5/5
★★★★★
Impeccab
Acheteur Vérifié
purchased on 12/10/2020
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4/5
★★★★☆
Easy to find, clear information. Nickel
Acheteur Vérifié
purchased on 12/10/2020
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5/5
★★★★★
Super I recommend 100%, delivery a little expensive (7), but made Monday evening and received Wednesday at noon. Product quality nothing to say perfect
Acheteur Vérifié
purchased on 12/10/2020
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5/5
★★★★★
Perfect, I ordered the bike on Sunday afternoon and it arrived on Tuesday.
Very reactive and the box was in very good condition with big "fragile" tape everywhere. The bike is in great condition!
I recommend it!
Acheteur Vérifié
purchased on 11/10/2020
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5/5
★★★★★
I was interested in an electric-assist bike on the Zero G website. I called the store to check availability and was reassured by the quality of the conversation with my contacts, so I ordered it and it was delivered within 2 days in its original packaging.
I recommend this site for its reliability and speed of delivery.
Acheteur Vérifié
purchased on 19/09/2020
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4/5
★★★★☆
The product I received was exactly what I was looking for. Delivery was normal. So I have nothing to complain about.
Acheteur Vérifié
purchased on 09/10/2020
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