/10
★★★★★
based on 11408 published reviews
★★★★★
based on 11408 published reviews
Latest customer reviews
5/5
★★★★★
Quick shipping.
Acheteur Vérifié
purchased on 08/04/2021
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5/5
★★★★★
Super site nothing to say fast shipping never had a problem
Acheteur Vérifié
purchased on 30/03/2021
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5/5
★★★★★
Delivery TT order is perfect
Acheteur Vérifié
purchased on 14/04/2021
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3/5
★★★☆☆
15 days delivery time, no notice from the site about this delay due to a missing product
Acheteur Vérifié
purchased on 31/03/2021
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5/5
★★★★★
Well packaged product. Fast delivery. Efficient customer service in case of problems (product change due to stock shortage).
Acheteur Vérifié
purchased on 14/04/2021
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3/5
★★★☆☆
Too bad Zoanthus doesn't take responsibility for their mistakes, otherwise nothing more to say.
Acheteur Vérifié
purchased on 06/04/2021
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Answer from
Zoanthus.fr
Hello, thank you for your feedback.
As I was able to tell you when you contacted our after-sales service, the Fauna Marin ICP analysis now contains a single test tube. If the sticker is missing, simply note your email address on the sample after creating your account with them so that they can find you. This is the procedure given to us by Fauna Marin in this case.
We take responsibility for our mistakes when there are any, but in this case, I'm sorry, there aren't any.
We remain at your disposal should you have any difficulty.
Sincerely, Clément
As I was able to tell you when you contacted our after-sales service, the Fauna Marin ICP analysis now contains a single test tube. If the sticker is missing, simply note your email address on the sample after creating your account with them so that they can find you. This is the procedure given to us by Fauna Marin in this case.
We take responsibility for our mistakes when there are any, but in this case, I'm sorry, there aren't any.
We remain at your disposal should you have any difficulty.
Sincerely, Clément
5/5
★★★★★
Very good
Acheteur Vérifié
purchased on 14/04/2021
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5/5
★★★★★
Compliant order and fast shipping
Acheteur Vérifié
purchased on 12/04/2021
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5/5
★★★★★
Very good!
Acheteur Vérifié
purchased on 12/04/2021
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4/5
★★★★☆
Order sent quickly and very well packaged for transport Small delay due to the carrier hoping that the problem was solved
Acheteur Vérifié
purchased on 06/04/2021
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5/5
★★★★★
Easy-to-find articles
Acheteur Vérifié
purchased on 14/04/2021
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2/5
★★☆☆☆
My order arrived in Épinal even though I am near Nancy. The tracking of my order was wrong. In Nancy, they told me my order was in Épinal, and from Épinal they told me Nancy... very disappointed with the organization!
On the other hand, I'd like to thank the people at the relay point, who were lovely and very professional! Without them, my order would still be in the wild The shipping costs are quite expensive, a little disappointed there too
Acheteur Vérifié
purchased on 11/04/2021
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5/5
★★★★★
Top!
Acheteur Vérifié
purchased on 12/04/2021
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5/5
★★★★★
Very fast delivery for an eheim filter, very well packaged, nothing to say, i recommend
Acheteur Vérifié
purchased on 11/04/2021
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5/5
★★★★★
Pleasant site, very fast preparation and delivery, responsive customer service that's easy to reach. I'm delighted, and note the thoughtfulness of the gift, which I wasn't expecting and was pleasantly surprised. A 100% French company that deserves to continue. Thank you for your professionalism.
Acheteur Vérifié
purchased on 09/04/2021
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5/5
★★★★★
Super efficient
Acheteur Vérifié
purchased on 08/04/2021
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5/5
★★★★★
Clean.
Acheteur Vérifié
purchased on 09/04/2021
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5/5
★★★★★
Au Top!!!
Acheteur Vérifié
purchased on 11/04/2021
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4/5
★★★★☆
Nothing to criticize
Acheteur Vérifié
purchased on 10/04/2021
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5/5
★★★★★
Always very fast delivery. Perfect.
Acheteur Vérifié
purchased on 14/04/2021
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5/5
★★★★★
Fast and accurate delivery, I recommend
Acheteur Vérifié
purchased on 11/04/2021
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5/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 13/04/2021
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5/5
★★★★★
Serious and fast thank you I recommend
Acheteur Vérifié
purchased on 09/04/2021
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5/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 10/04/2021
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5/5
★★★★★
Excellent sites, rigorous, fast and professional
Acheteur Vérifié
purchased on 09/04/2021
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5/5
★★★★★
Perfect as usual
Acheteur Vérifié
purchased on 13/04/2021
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5/5
★★★★★
Well received on time and very good delivery. The product corresponds to my expectations. No noise for my recovering beta splendens. It was easy to start up my Tetra 400, as the video on your zoanthus site is well done, even though it concerns the slightly larger Tetra 800. Thank you.
Acheteur Vérifié
purchased on 11/04/2021
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5/5
★★★★★
Great, fast
Acheteur Vérifié
purchased on 12/04/2021
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5/5
★★★★★
Received promptly and well packaged
Acheteur Vérifié
purchased on 12/04/2021
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5/5
★★★★★
I really appreciated the speed of delivery. Perfect for a 1st order, I've just placed the second...
Acheteur Vérifié
purchased on 13/04/2021
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