/10
★★★★★
based on 11642 reviews published
★★★★★
based on 11642 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The products ordered are very good...too bad the bucket of salt arrived broken, punctured, it really spoils everything...
Acheteur Vérifié
purchased on 28/11/2016
Translated review
Answer from Zoanthus.fr
Hello, Thank you for your feedback.
I'm sorry to hear that your bucket of salt arrived broken. The packaging is designed to absorb shocks, and a sheet of polystyrene is placed under the bucket. Despite this, with a weight of 30 kilos, if the parcel is thrown away by the carrier, the bucket will break for sure, as it cannot withstand such treatment.
You should have refused the parcel and a refund would have been requested from DPD. In the case where you accept the goods, a recourse is unfortunately no longer possible. I remain available if you need further information. I hope to see you soon on Zoanthus.fr Sincerely Clément
I'm sorry to hear that your bucket of salt arrived broken. The packaging is designed to absorb shocks, and a sheet of polystyrene is placed under the bucket. Despite this, with a weight of 30 kilos, if the parcel is thrown away by the carrier, the bucket will break for sure, as it cannot withstand such treatment.
You should have refused the parcel and a refund would have been requested from DPD. In the case where you accept the goods, a recourse is unfortunately no longer possible. I remain available if you need further information. I hope to see you soon on Zoanthus.fr Sincerely Clément
3
/5
★★★☆☆
Good overall
Acheteur Vérifié
purchased on 16/09/2016
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3
/5
★★★☆☆
Excellent service and fast delivery, but unfortunately there are still additional charges via PayPal.
Acheteur Vérifié
purchased on 30/08/2016
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3
/5
★★★☆☆
Delivery a little long.
Acheteur Vérifié
purchased on 05/08/2016
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3
/5
★★★☆☆
Order received promptly, missing expiration date label on zeobak.
Acheteur Vérifié
purchased on 27/07/2016
Translated review
3
/5
★★★☆☆
Too bad about the extra PayPal fees.
Acheteur Vérifié
purchased on 17/07/2016
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3
/5
★★★☆☆
I found a hair in one of the balling bags, so I'm rather skeptical about the care taken with product packaging.
Acheteur Vérifié
purchased on 01/07/2016
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3
/5
★★★☆☆
Very fast, good advice. But shipping costs are prohibitive, where others offer shipping from 69€! 20€ per parcel relay, unbelievable.
Acheteur Vérifié
purchased on 31/03/2016
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