/10
★★★★★
based on 3467 published reviews
★★★★★
based on 3467 published reviews
Latest customer reviews
5/5
★★★★★
Very good value for money, I had a problem with a manicure on a product but the quality department is very responsive and made me a commercial gesture. Rating 10/10 you can order with your eyes closed (for those who want to stop cannabis /THC . CBD is a very good alternative.
Will
purchased on 12/12/2020
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5/5
★★★★★
Super product, super price and therefore value for money. The best I've ever had. After many successful orders, I was unpleasantly surprised to receive crumbs (trims). But when I contacted customer service, I got a quick response and my order was resent. (Be careful, don't reply to the e-mail, but on the platform) So I recommend it!
A. M.
purchased on 06/12/2020
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5/5
★★★★★
Fast delivery (48h) and good quality products. I'll definitely be ordering again soon!
Justine P.
purchased on 24/11/2020
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3/5
★★★☆☆
Hello on November 30 I placed an order that I received on December 3 but it arrived incomplete. First of all on the 10G of orange bud there were only 5.2 g (so I think labelling error) on the 3 crystals CBD there were only 2 and the worst I did not get either the MoonRock 5g for which I ordered from EUX because I am a good customer Famous CBD (on average 200e per month) my sister-in-law advised me 321 CBD and especially had me taste the moonrock two weeks ago and I loved it. Their products have a higher rate than famous cbd that's why I intend to order from them but very disappointed with my first order because even if it was black monday and they were in the rush it does not take anything away the fact of receiving the products ordered and paid on the other hand the TRIM nickel because 20.6 g. . I tried to reach them yesterday but impossible to have them same since this morning it is abnormal that there is no customer service in view of the sums paid by customers. errors happen but every business has to correct them. so thank you for doing what's necessary and sending me the missing products because otherwise I'll stop payment. funny way to build customer loyalty without customer service worthy of the name cordially my order MDKGZUBAE placed on 30/11/2020 14:59:42
Antarès
purchased on 23/11/2020
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5/5
★★★★★
Black Friday order, Orange Bud, rather large heads, smell and effects on me. Perfect, I recommend this site
Léoty T.
purchased on 22/11/2020
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5/5
★★★★★
? Satisfaction due to responsiveness and product quality.
Julien S.
purchased on 20/11/2020
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5/5
★★★★★
Cheap, good and fast
Yarakaviam
purchased on 20/11/2020
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2/5
★★☆☆☆
Highly variable quality from one order to the next, even for identical varieties
Jérémy G.
purchased on 20/11/2020
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5/5
★★★★★
Very good value for money
Côme
purchased on 20/11/2020
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5/5
★★★★★
Very good site, great choice of products and fast delivery. Thanks
Stéphane M.
purchased on 20/11/2020
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4/5
★★★★☆
I was immediately seduced since my first order.
Thomas L.
purchased on 19/11/2020
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3/5
★★★☆☆
Reliable site, good value for money, correct products, delivery too slow for my taste, can sometimes take 1 week...
Mathilde
purchased on 16/11/2020
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Answer from
321cbd
Hello, thank you very much for taking the time to evaluate us. As part of our continuous improvement process, your feedback helps us move forward in the right direction. We are delighted to see your relative satisfaction with our products, our prices and our reliability as a supplier of CBD in France. We know that delivery is an important issue, and we work hard every day to ensure that your products reach their destination as quickly as possible. To our credit, there are sometimes delays due to factors beyond our control. Rest assured that we are constantly looking for the best solutions to deliver to you, and that we evolve with the market. Yours sincerely The 321CBD team
2/5
★★☆☆☆
The prices are attractive and the grass is of good quality. However, as I made a mistake in the delivery address, I wanted to change it just 1 minute after placing the order and it was impossible. I left 5 messages with customer service who didn't reply and sent to the wrong address.
Sacha
purchased on 16/11/2020
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5/5
★★★★★
I've been satisfied for almost a year now. Product quality, low prices, promotional offers, credit rewards and customer service that's always there when you need it, make 321 cbd the most attractive sales site of all. Thanks to the whole team for their hard work.
Sebastien B.
purchased on 16/11/2020
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Answer from
321cbd
Hello, thank you for taking the time to give us such a positive review! We're delighted that you're so happy with our online CBD shop. We look forward to building on this success! Best regards. The 321CBD team
5/5
★★★★★
I am very satisfied with 321 cbd, the product is always compliant and of very good quality, thank you.
Gøldgøth
purchased on 14/11/2020
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Answer from
321cbd
Hello, thank you for your positive feedback and we apologize for the inconvenience related to this order. We will do our utmost to ensure that your order is delivered as quickly as possible. Yours faithfully The 321CBD team
5/5
★★★★★
Always QUALITY, attentive to my requests, and very fast. If all sites were like this, it would be great. In short, a reference site that I highly recommend.
Fabien F.
purchased on 14/11/2020
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Answer from
321cbd
Hello, we are delighted with your positive opinion of our service, and thank you for taking the time to express it. Our team does its utmost to respond to all requests, and looks forward to doing so. We look forward to doing so. Yours faithfully The 321CBD team
4/5
★★★★☆
Delivery is fast most of the time, products are of fairly good quality, but customer service is hard to reach.
Sophie
purchased on 13/11/2020
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Answer from
321cbd
Hello, and thank you for your positive review of 321CBD. We are delighted to see your positive comment regarding our assortment of CBD products. Our customer service does its utmost to satisfy you. In certain periods, however, an overload of calls can lengthen lead times and make it difficult to reach you. Please be assured that we will do our utmost to improve this situation. Yours sincerely The 321CBD team
5/5
★★★★★
Wide range of products, fast shipping
Christophe P.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive review and we look forward to continuing our success! Best regards. The 321CBD team
5/5
★★★★★
Perfect, careful parcel. Fast
Melanie F.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you very much for your positive comment. Our team does its utmost to ensure that your order is delivered quickly and discreetly. Best regards. The 321CBD team
4/5
★★★★☆
Not counting a few delivery problems, good site, good products.
Jonathan O.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive comment on our service! Our team does its utmost to ensure on-time deliveries, and there may indeed be occasional anomalies in the shipment of goods, or hazards related to the various delivery services in France. Our team is always on the lookout for the best cbd products to offer you, and looks forward to your satisfaction in this regard! Thank you very much. The 321CBD team
5/5
★★★★★
Problem-free delivery and very good quality product for the price.
William G.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive feedback! We do our utmost to deliver on time, and are always on the lookout for quality products to offer you. Best regards. The 321CBD team
5/5
★★★★★
I am very happy I received the package after 5 days. When I saw all the comments I was really afraid of being ripped off but it's not the case the product is quality and unbeatable value for money. I don't understand the negative comments, well maybe I was lucky, in short no problem for me.
Polo H.
purchased on 09/11/2020
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Answer from
321cbd
Hello, thank you for your positive review and the details of your experience. Some comments are not representative of real experiences. We have denounced them for defamation...We are delighted that the quality of our products is to your taste and wish you good tasting! Thank you for your interest. Best regards. The 321CBD team
5/5
★★★★★
Serious site contrary to what is said, I ordered twice and very satisfied with the products on the one hand and customer service on the other. I tested the Moonrock and the Asteroid Comet, the two most concentrated in cbd of the site, respectively 35 and 85%, especially the second which sends you to the upper reaches of your bed!!!! So for the products, it's the best ?? and it's still weird that for each negative review, no one puts which product they ordered (otherwise what's the point of leaving a review if you don't talk about what you tried, it's useless even!). As for customer service, it deserves the gold medal, very available or they call you back within 10 minutes. My second order was intercepted by customs, but they sent it back to me straight away... just the post office, which was a bit slow in delivering, but hey, it's the post office! So as far as I'm concerned, it's a great site that I highly recommend?
Guillaume G.
purchased on 06/11/2020
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Answer from
321cbd
Hello, thank you for your very positive comment about our services! It represents the reality of the service we try to deliver to you every day. We're delighted that you enjoyed the Asteroid and Moonrock! As you rightly point out, some reviews are not representative of a real experience. Thank you for taking the time to express yourself. Happy tasting! Best regards. The 321CBD team
5/5
★★★★★
This site is the nugget of CBD, for my part I am 10 aine orders for the moment and frankly it's always as well packaged as good quality. After trying out several sites, I'd recommend this one 100%. The biggest advantage with them is that I get cashback and sponsorship (5% on each order from my sponsored friends).
Rose D.
purchased on 30/10/2020
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Answer from
321cbd
Hello, thank you for your favorable review. We are delighted that our products are to your liking. Our CashBack system allows you to accumulate 1? for every 10? spent on our site. You can then spend this CashBack on your next orders by deducting it from the total price. Thank you for taking the time to express yourself on our site. Yours faithfully The 321CBD team
5/5
★★★★★
Order received on time, products are as described. Good quality for the products already tested I am ready to recommend this site CBD
Xavier D.
purchased on 30/10/2020
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Answer from
321cbd
Hello, thank you for your favorable review. Our team works every day to bring you the best service and the best products! We will be delighted to take care of your next orders on our site. Best regards. The 321CBD team
3/5
★★★☆☆
Delivery on time, but poor quality, super dry herb, tiny buds, leafy taste in the mouth ... 5g ringo's gift cbd, rather disappointed! I'd recommend weedy, Uweed, or even, if rather expensive, la ferme du cbd, you won't regret your purchase.
Idk F.
purchased on 28/09/2020
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Answer from
321cbd
Hello and thank you for your comment on our site. I'm delighted to see that the delivery went well: that's a positive point! As far as quality is concerned, we regret your disappointment. Every consumer has different sensitivities and criteria. It also happens, in our defense, that rare flowers are dry. But a phone call to our customer service department to point this out, with a photo if possible, and a solution can always be found. Thank you for taking the time to assess us on the positive side of strength. The 321CBD team.
4/5
★★★★☆
Order placed on 17/09/2020. Small delivery problem due to the carrier (La Poste) but rectified fairly quickly following a telephone exchange with customer service. Order received yesterday after returning the order at the beginning of the week. Top product! Thank you for your efficiency.
Christophe L.
purchased on 28/09/2020
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Answer from
321cbd
Hello and thank you for your very positive comment.... Our customer service department is delighted that you were able to experience its responsiveness. We're also delighted that you like the products you've chosen! We're always on the lookout for new flavors and sensations for you, and positive feedback motivates us to continue in this direction. Sincerely The 321CBD team
3/5
★★★☆☆
Hello. I am still waiting for my September 11, 2020 order. After several emails from me, no response from 321 cbd! I asked for a refund but no return from them! I don't recommend this site to anyone and would like to set up a collective against these crooks. What should I do? Thank you for your answers. Sincerely E. D.
Didier
purchased on 27/09/2020
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2/5
★★☆☆☆
Hello everyone, I have placed several orders since the beginning of July without any problems and I am really happy with the quality of the products and the customer service!...until 09-09/20 last order of 30?... no tracking number... no one at customer service because they don't reply! Emails are useless because there's no reply either! It's been 13 days and I've lost hope and confidence in this site ... it's a real shame ... what a waste !!!! The worst thing is that you don't reply to these loyal customers ... it's disgraceful! Obviously I'm not the only one in this case from what I see on the net ... I'm asking for a complaint because if you don't reply any more, there's a problem? You should close down and be condemned because the products are legal and authorized in France! The theft is obvious? Re bonjour à tous , après avoir poster cette avis ci dessus ... comme par hasard 321 cbd me contact 2 jours après et me envoie ma commande avec un numéro de suivi ??apparemment problème de changement de transporteur... In short, I can only hope now ...
Stephane S.
purchased on 11/09/2020
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4/5
★★★★☆
Big problem with shipping due to the post office, but in the end everything was sorted out with a nice gesture from the store. Perfect
Monnot
purchased on 06/09/2020
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