/10
★★★★★
based on 3512 published reviews
★★★★★
based on 3512 published reviews
Latest customer reviews
5/5
★★★★★
Always QUALITY, attentive to my requests, and very fast. If all sites were like this, it would be great. In short, a reference site that I highly recommend.
Fabien F.
purchased on 14/11/2020
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Answer from
321cbd
Hello, we are delighted with your positive opinion of our service, and thank you for taking the time to express it. Our team does its utmost to respond to all requests, and looks forward to doing so. We look forward to doing so. Yours faithfully The 321CBD team
4/5
★★★★☆
Delivery is fast most of the time, products are of fairly good quality, but customer service is hard to reach.
Sophie
purchased on 13/11/2020
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Answer from
321cbd
Hello, and thank you for your positive review of 321CBD. We are delighted to see your positive comment regarding our assortment of CBD products. Our customer service does its utmost to satisfy you. In certain periods, however, an overload of calls can lengthen lead times and make it difficult to reach you. Please be assured that we will do our utmost to improve this situation. Yours sincerely The 321CBD team
5/5
★★★★★
Wide range of products, fast shipping
Christophe P.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive review and we look forward to continuing our success! Best regards. The 321CBD team
5/5
★★★★★
Perfect, careful parcel. Fast
Melanie F.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you very much for your positive comment. Our team does its utmost to ensure that your order is delivered quickly and discreetly. Best regards. The 321CBD team
4/5
★★★★☆
Not counting a few delivery problems, good site, good products.
Jonathan O.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive comment on our service! Our team does its utmost to ensure on-time deliveries, and there may indeed be occasional anomalies in the shipment of goods, or hazards related to the various delivery services in France. Our team is always on the lookout for the best cbd products to offer you, and looks forward to your satisfaction in this regard! Thank you very much. The 321CBD team
5/5
★★★★★
Problem-free delivery and very good quality product for the price.
William G.
purchased on 13/11/2020
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Answer from
321cbd
Hello, thank you for your positive feedback! We do our utmost to deliver on time, and are always on the lookout for quality products to offer you. Best regards. The 321CBD team
5/5
★★★★★
I am very happy I received the package after 5 days. When I saw all the comments I was really afraid of being ripped off but it's not the case the product is quality and unbeatable value for money. I don't understand the negative comments, well maybe I was lucky, in short no problem for me.
Polo H.
purchased on 09/11/2020
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Answer from
321cbd
Hello, thank you for your positive review and the details of your experience. Some comments are not representative of real experiences. We have denounced them for defamation...We are delighted that the quality of our products is to your taste and wish you good tasting! Thank you for your interest. Best regards. The 321CBD team
5/5
★★★★★
Serious site contrary to what is said, I ordered twice and very satisfied with the products on the one hand and customer service on the other. I tested the Moonrock and the Asteroid Comet, the two most concentrated in cbd of the site, respectively 35 and 85%, especially the second which sends you to the upper reaches of your bed!!!! So for the products, it's the best ?? and it's still weird that for each negative review, no one puts which product they ordered (otherwise what's the point of leaving a review if you don't talk about what you tried, it's useless even!). As for customer service, it deserves the gold medal, very available or they call you back within 10 minutes. My second order was intercepted by customs, but they sent it back to me straight away... just the post office, which was a bit slow in delivering, but hey, it's the post office! So as far as I'm concerned, it's a great site that I highly recommend?
Guillaume G.
purchased on 06/11/2020
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Answer from
321cbd
Hello, thank you for your very positive comment about our services! It represents the reality of the service we try to deliver to you every day. We're delighted that you enjoyed the Asteroid and Moonrock! As you rightly point out, some reviews are not representative of a real experience. Thank you for taking the time to express yourself. Happy tasting! Best regards. The 321CBD team
5/5
★★★★★
This site is the nugget of CBD, for my part I am 10 aine orders for the moment and frankly it's always as well packaged as good quality. After trying out several sites, I'd recommend this one 100%. The biggest advantage with them is that I get cashback and sponsorship (5% on each order from my sponsored friends).
Rose D.
purchased on 30/10/2020
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Answer from
321cbd
Hello, thank you for your favorable review. We are delighted that our products are to your liking. Our CashBack system allows you to accumulate 1? for every 10? spent on our site. You can then spend this CashBack on your next orders by deducting it from the total price. Thank you for taking the time to express yourself on our site. Yours faithfully The 321CBD team
5/5
★★★★★
Order received on time, products are as described. Good quality for the products already tested I am ready to recommend this site CBD
Xavier D.
purchased on 30/10/2020
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Answer from
321cbd
Hello, thank you for your favorable review. Our team works every day to bring you the best service and the best products! We will be delighted to take care of your next orders on our site. Best regards. The 321CBD team
3/5
★★★☆☆
Delivery on time, but poor quality, super dry herb, tiny buds, leafy taste in the mouth ... 5g ringo's gift cbd, rather disappointed! I'd recommend weedy, Uweed, or even, if rather expensive, la ferme du cbd, you won't regret your purchase.
Idk F.
purchased on 28/09/2020
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Answer from
321cbd
Hello and thank you for your comment on our site. I'm delighted to see that the delivery went well: that's a positive point! As far as quality is concerned, we regret your disappointment. Every consumer has different sensitivities and criteria. It also happens, in our defense, that rare flowers are dry. But a phone call to our customer service department to point this out, with a photo if possible, and a solution can always be found. Thank you for taking the time to assess us on the positive side of strength. The 321CBD team.
4/5
★★★★☆
Order placed on 17/09/2020. Small delivery problem due to the carrier (La Poste) but rectified fairly quickly following a telephone exchange with customer service. Order received yesterday after returning the order at the beginning of the week. Top product! Thank you for your efficiency.
Christophe L.
purchased on 28/09/2020
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Answer from
321cbd
Hello and thank you for your very positive comment.... Our customer service department is delighted that you were able to experience its responsiveness. We're also delighted that you like the products you've chosen! We're always on the lookout for new flavors and sensations for you, and positive feedback motivates us to continue in this direction. Sincerely The 321CBD team
3/5
★★★☆☆
Hello. I am still waiting for my September 11, 2020 order. After several emails from me, no response from 321 cbd! I asked for a refund but no return from them! I don't recommend this site to anyone and would like to set up a collective against these crooks. What should I do? Thank you for your answers. Sincerely E. D.
Didier
purchased on 27/09/2020
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2/5
★★☆☆☆
Hello everyone, I have placed several orders since the beginning of July without any problems and I am really happy with the quality of the products and the customer service!...until 09-09/20 last order of 30?... no tracking number... no one at customer service because they don't reply! Emails are useless because there's no reply either! It's been 13 days and I've lost hope and confidence in this site ... it's a real shame ... what a waste !!!! The worst thing is that you don't reply to these loyal customers ... it's disgraceful! Obviously I'm not the only one in this case from what I see on the net ... I'm asking for a complaint because if you don't reply any more, there's a problem? You should close down and be condemned because the products are legal and authorized in France! The theft is obvious? Re bonjour à tous , après avoir poster cette avis ci dessus ... comme par hasard 321 cbd me contact 2 jours après et me envoie ma commande avec un numéro de suivi ??apparemment problème de changement de transporteur... In short, I can only hope now ...
Stephane S.
purchased on 11/09/2020
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4/5
★★★★☆
Big problem with shipping due to the post office, but in the end everything was sorted out with a nice gesture from the store. Perfect
Monnot
purchased on 06/09/2020
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4/5
★★★★☆
Order paid on 31 08 2020 for 25g of one variety. I received 5g of another variety on September 3.???!??!?!?!?? I managed to get a lady on the phone on September 4 who apologized and confirmed that she would send 20g of the original variety the same day. Delivery expected mid-week on 09 09. As of today, 11 09, I still have nothing. I've left several courteous messages via their contact form, with no reply. I've tried to reach them 10 times today by phone and nothing. I'm afraid I've stumbled on a scam or they're close to bankruptcy and are taking a few last orders to bail out. I'm really disappointed. I ordered a year ago and everything went well. I'm not going to give up... to be continued I managed to get in touch with a very nice lady who explained to me that they're in the process of changing shippers and that in the meantime they're going through the post office, which has caused major problems for the last 15 days. Counting on this lady's good faith, I'll wait a little longer before calling her again on Tuesday. I finally received the order by post. I'm upping the ante. Thank you
Geoffrey
purchased on 31/08/2020
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5/5
★★★★★
Received the next day! magnificent. I haven't smoked yet but the first impression is perfect.
Sandrine
purchased on 27/08/2020
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5/5
★★★★★
Third order, fast, efficient and impeccable quality, I recommend 100%.
Bebou
purchased on 22/08/2020
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5/5
★★★★★
Delivery a little longer than expected...3 days. Otherwise RAS good cam
Chhaya P.
purchased on 13/08/2020
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5/5
★★★★★
I ordered Asteroid Comet, very satisfied..nice head, good taste, fast delivery.
Joe G.
purchased on 11/08/2020
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4/5
★★★★☆
So here I am, I've just placed my first order with 321CBD because they offer 20g+5g free and therefore a more interesting price than Famous CBD with whom I also have nothing but good things to say, except that they no longer offer 30% off so I tested 321CBD which saves me 20 euros on 25g. I'm not giving it 5 stars because I had to wait 8 days to receive my order, with customer service that wasn't very helpful. Otherwise, whether in terms of weight or quality, nothing to say, excellent, just like Famous CBD, minus the speed of delivery. Another very interesting point is that each order is rewarded with a discount on the next order, which gave me a discount of 8.87 euros on an order of 93.61 euros, so my next order will surely be with them. In conclusion, you're good to go, just watch out for delivery times, don't be in too much of a hurry.
Cyril
purchased on 07/08/2020
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5/5
★★★★★
I'm very pleased with the service and the quality of the products and I'm very pleased with the service and the quality of the products. And I would continue to order from them because their products are good, the delivery fast! I recommend them!
Gael M.
purchased on 13/07/2020
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3/5
★★★☆☆
Positive points: -Order received in 24h in relay point. -Negative points: -I ordered 2 different varieties, no visual or taste difference... -not too much taste
M
purchased on 13/07/2020
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2/5
★★☆☆☆
Lemongrass smell, which can't be natural! Is it soaked in mosquito repellent or not?
Benj B.
purchased on 10/07/2020
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Answer from
321cbd
Hello, and thank you for your review of our site. Your comment about the mosquito repellent made us laugh. However, we'd like to reassure you that our flowers are in no way dipped in mosquito repellent? Every consumer feels differently. We're sorry if the taste and smell experience wasn't up to scratch with this variety. We invite you to try another variety that might inspire you more, like Orange Bud Indoor for example. https://www.321cbd.fr/fleurs-de-cbd/336-cbd-orange-bud.html Sincerely The 321CBD team
4/5
★★★★☆
Good site, more than fair prices, but delivery and quality can sometimes be rather random... Especially delivery to relay points! As for customer service, it can be quite responsive, but you should prefer to communicate via Facebook.
Flo
purchased on 21/06/2020
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4/5
★★★★☆
Super-fast delivery, which is really nice, small downsides on 5g order I find there are really too many branches the weight war ... otherwise remains correct
Kevber
purchased on 13/04/2020
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4/5
★★★★☆
Responsive, longer delivery times but it's not the site that's unresponsive... reply by e-mail guaranteed ??
Skalpa D.
purchased on 06/04/2020
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5/5
★★★★★
TOP TOP TOP THANK YOU
Stephane
purchased on 28/03/2020
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2/5
★★☆☆☆
I ordered on saturday, on the website it says that my order has been shipped, and when i go to chronopost, it tells me that my parcel is still at 321cbd. impossible to reach on the phone and by email they don't reply, if they continue like this they'll be able to shut me down soon. first and last order, with them. I should have looked at their reviews, I would have gone elsewhere.
Juhzion
purchased on 27/03/2020
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5/5
★★★★★
Delivery delayed due to confinement but product is top notch, and thanks for the surplus.
Sam
purchased on 23/03/2020
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