/10
★★★★★
based on 3401 published reviews
★★★★★
based on 3401 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Received in small glass jars (broken on receipt) Product hard as a rock.
Frederic B.
purchased on 18/03/2023
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Answer from
321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
Quality not top top it seems that the oil is not pure. I bought one in a store, which was much more expensive but of incomparable quality. Price is good, quality is better.
Pigeonn'23455
purchased on 04/03/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. Our departments are constantly working to offer you quality products and we are sorry to hear that our oil did not meet with your satisfaction. All complaints will be forwarded to the appropriate department. The 321 CBD team
3/5
★★★☆☆
My previous order for the same quality as today (First Price) didn't look at all the same. I had whole head cuttings with sometimes a lot of stems or seeds, but that was fine with me, whereas today I only received chopped cuttings, which doesn't suit me too well.
Marianne S.
purchased on 04/03/2023
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Answer from
321cbd
Hello and thank you for your comment. Flower Trim comes from the residue of cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, and may contain small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. If you notice any anomaly on receipt of your package, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
3/5
★★★☆☆
The site is very serious, I order regularly but I remain skeptical about the benefits of CBD oil where I do not take enough but I do not want to overload the liver, in any case with 6 drops at 20% in the evening I can do a sleepless night and feel chronic pain so I remain doubtful.
Marie H.
purchased on 04/03/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. CBD oil can take up to 3 weeks before the full benefits are felt. If you wish, we invite you to contact our customer service department, who will be able to tell you the recommended dosage in relation to your needs and weight. This way, you can check with them whether the dosage you're currently taking is sufficient or not. The 321 CBD team
2/5
★★☆☆☆
Delays too long and 70% discount but could not go on the site too many people, the next day that 50%discount it is useless to tell us 70%discount!!!!
Eric B.
purchased on 25/02/2023
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Answer from
321cbd
Hello and thank you for your comment. Our stock at -70% was "sold out" in a few hours, which necessitated the interruption of our site. In fact, a large number of Internet users connected to the site in a very short space of time, which made the server unavailable in certain areas. To apologize, we have put a new stock of products back on line at 50% off until Wednesday, February 15, 2023 at 10am. Please note that all our offers are presented with a limited stocj. Concerning delivery, your parcel was dispatched on 16.02 and delivered to your address on 18.02, so the 48H delivery time was respected. Delivery in 48h is valid from the moment the order has the status shipped. The 321 CBD team
2/5
★★☆☆☆
While the quality of the products remains good, I was very disappointed by a more than dubious commercial practice during the special "Valentine's Day" promotion. Advertised at -70% throughout the site, it was impossible to log on on February 14th from +/-11.30am to +/-2pm. When the site was available again, the discount was only 50%. I'm puzzled by the reason given, i.e. that all products at -70% would have been sold out, since everything was available when the site reopened. I find the method inelegant!!! I'll keep that in mind...
Francky
purchased on 12/02/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. Our stock at -70% was "sold out" in a few hours, which necessitated the interruption of our site. In fact, a large number of Internet users connected to the site in a very short space of time, making the server unavailable in certain areas. To apologize, we have put the new stock of products online with a 50% discount until Wednesday, February 15, 2023 at 10am. We apologize and thank you for your trust. The 321 CBD team
3/5
★★★☆☆
First order was pretty good, but this time the heads were very, very small, and there were quite a few empty branches.
Holo
purchased on 12/02/2023
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Customer satisfaction is our top priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly on receipt of your parcel, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
2/5
★★☆☆☆
I'm quite disappointed with the quality this time. Last time, the quality was much better for the same price.
Son
purchased on 07/02/2023
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
2/5
★★☆☆☆
A promotion that was supposed to last 24 hours lasted barely 2.
Yann M.
purchased on 04/02/2023
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Answer from
321cbd
Hello and thank you for your comment. Our stock at -70% was "sold out" in a few hours, which necessitated the interruption of our site. In fact, a large number of Internet users connected to the site in a very short space of time, making the server unavailable in certain areas. To apologize, we have put the new stock of products online with a 50% discount valid until Wednesday 15/02 at 10:00 am. We apologize and thank you for your trust. The 321 CBD team
2/5
★★☆☆☆
Expensive for what it represents. Nothing after 3 days...
Leslie L.
purchased on 02/02/2023
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Answer from
321cbd
Hello and thank you for your comment. Our puffs are designed to provide between 400 and 600 puffs. Depending on your consumption, it is possible that it lasts more or less time, so it is quite possible that the puff lasts only 3 days if you used it throughout the day. The 321 CBD team.
3/5
★★★☆☆
I was very disappointed to see my 2 orders cancelled for being out of stock... While there were other products indicated "out of stock" which was not the case for the e-liquids I had chosen. However, the products (flowers) are of high quality, it's a shame I wasn't able to test these 2 products (e-liquid) that were out of stock.
Sandra
purchased on 02/02/2023
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Answer from
321cbd
Hello and thank you for your comment. We are very sorry to have had to cancel your e-liquid orders, but they were victims of their own success. We are constantly working to satisfy our customers and will come back to you to inform you of the restocking of our products. The 321 CBD team
2/5
★★☆☆☆
My cbd didn't have the usual taste or smell at all, and it looks wetter than usual.
Pauline M.
purchased on 30/01/2023
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our top priority, and we are constantly striving to improve the quality of our products. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
Not great value for money - other sites are cheaper and of better quality
Franck C.
purchased on 28/01/2023
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Answer from
321cbd
Hello and thank you for your comment. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. Our customer service team is always available to help you with any problems you may encounter when receiving your order, and we invite you to contact them. The 321 CBD team The 321 CBD team
2/5
★★☆☆☆
I'm used to ordering my cbd on this site, but I'm a bit disappointed. I only got small flowers on my last order. This is unusual, but disappointing enough to be worth mentioning. On the other hand, the grass is of high quality.
Flop?s
purchased on 27/01/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. The products offered on our online site are 100% natural and grown without additives, which sometimes leads to possible variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
2/5
★★☆☆☆
I believe that the European and French authorities are using means such as pharmaceutical and chemical standards that are not provided for by the law to circumvent it and make your products non-consumable for the proletariat and ensure the passage of the dominant species.
Marcel B.
purchased on 27/01/2023
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3/5
★★★☆☆
Good product, but out of 4 cigarettes purchased, one did not work at all as soon as I opened it. Fast delivery!
Astrid
purchased on 26/01/2023
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Answer from
321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. If you notice any anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The 321 CBD team
3/5
★★★☆☆
I've ordered several times, but when there's a big promotion the flowers are often very dry...not great for vapo....
Dessai
purchased on 25/01/2023
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Answer from
321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and helps us to constantly improve.
3/5
★★★☆☆
Smoking gives me a headache. Not good.... But smokeable. A little dry but great price so 3 stars. On the other hand early delivery.cool
Selma S.
purchased on 14/01/2023
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Answer from
321cbd
Hello, and thank you for your comment. We recommend consuming our CBD flowers by infusion or vaporization in order to limit the negative effects on human health that can be caused by the many harmful compounds in smoke. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
2/5
★★☆☆☆
One week delivery and not delivered at -48h? Second time I order and it's still a week. I don't mind, but I think it's outrageous to write it in big letters on the site when it's not true.
Fanny
purchased on 14/01/2023
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Answer from
321cbd
Hello and thank you for your comment. Your parcel was handed over to our carrier on the day it was dispatched, i.e. 19.01.2023. However, due to a national strike (beyond our control), there were delays in the delivery of parcels. As some sorting centers do not work at weekends, deliveries resume on Monday and your parcel was made available to you on 23.01.2023. That's 2 working days after your order was dispatched. Concerning your first order, it was dispatched on Christmas Eve, December 24 and 25 being a weekend, delivery was resumed on Monday for delivery on Tuesday. Delivery in 48 hours is effective from the moment your order has the status shipped, excluding weekends and public holidays and excluding exceptional events (such as a national strike) that could delay the routing or delivery of packages. The 321 CBD team
3/5
★★★☆☆
Nice fruity smell, pleasant taste. However, it's nothing like good, fresh weed. If you're a fan of good weed, you'll be disappointed.
Sebastien
purchased on 13/01/2023
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Answer from
321cbd
Hello and thank you for your comment. Our entire product range complies with the law in force in the European Union, i.e. a THC content of less than 0.2%. As a result, it's normal that you won't find the same effects as "good weed" since it's CBD. However, we're delighted to hear you enjoyed the taste. The 321 CBD team
3/5
★★★☆☆
The site and very well done the delivery time top just a little disappointed s?ur the taste of flowers cbd I find them bland
Marion R.
purchased on 12/01/2023
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Answer from
321cbd
Hello and thank you for your comment. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
2/5
★★☆☆☆
Delivery niquel disappointed with the quality of amnesia kush and orange Bud the Ringo and tsunami was better
Terras J.
purchased on 08/01/2023
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Answer from
321cbd
? The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Hello and thank you for your comment. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
I don't find it very effective, even ineffective.
Yvelyne L.
purchased on 01/01/2023
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Answer from
321cbd
Hello, thank you for your feedback. We are sorry that our product did not live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321 CBD team
3/5
★★★☆☆
Delivery never received Great customer service because they sent my order back but it took longer than expected.
Virginie B.
purchased on 31/12/2022
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Answer from
321cbd
Hello and thank you for taking the time to post this review! Your experience is very important to us and allows us to constantly improve. The 321 CBD team
2/5
★★☆☆☆
You asked me to give an opinion when my cat has just started the treatment. We are only one drop away, so no results yet. Ask me again in 1 month.
Nora K.
purchased on 31/12/2022
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Answer from
321cbd
Hello and thank you for your comment. It's normal not to be able to give an opinion when you start using a product. Please let us know when your cat has been using the product for a few weeks. The 321 CBD team
2/5
★★☆☆☆
Less qualitative than the other times, I think I did not receive my ordered quantity and it is very dry.
Valerie M.
purchased on 31/12/2022
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Answer from
321cbd
Thank you for your feedback. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received (weighed and sealed). Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The 321 CBD team
3/5
★★★☆☆
A little disappointed by the product, the taste is not great and the effect is very light.
Leo
purchased on 31/12/2022
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for notifying us of your dissatisfaction. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
The cbd ordered by ringo was of poor quality, too dry, lots of branches...in short, very disappointed.
Christine F.
purchased on 21/12/2022
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for notifying us of your dissatisfaction. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321 CBD team
3/5
★★★☆☆
Hello, this is the first time since I've been a 321cbd customer that I've been disappointed. It's not a big disappointment if I may say so, but I did notice that, contrary to usual, there wasn't the weight! 4.8 for 5gr... Well, it wasn't very well served and there were quite a few little flowers and branches. It's not dramatic and doesn't resemble what I know of 321 cbd. Probably a mistake... Kind regards.
Sebastien A.
purchased on 17/12/2022
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Answer from
321cbd
Thank you for your feedback. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
The afghan is good and you can smell it a little, but you need 5g at a time. The oil bof 40% not top, the ringo if it makes 24% I do not know yet of what. Ideally I think the best thing is to buy the seeds and grow them, it will cost less To answer cbd 321 I think it's not just a question of the person. I give the 40mg to my wife who has cancer, so one bottle has no effect on her and I have nothing (apart from muscle aches) but there's something missing. ringo is not strong, it's not strong. Your resin provides a little extra but nothing better. You're already doing better than in France, where they don't give a damn about people.
Jef R.
purchased on 16/12/2022
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Answer from
321cbd
We thank you for your comment and are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day. These dosages may vary from one person to another, depending on their weight, their body and their needs. What's more, whether for flower, oil or resin, there is no perfect dosage, as each person reacts differently to CBD. Ringo's gift flower may not be right for you. That's why you may not feel the effects. The 321 CBD team
2/5
★★☆☆☆
Personally, I find that my CBD order tastes like straw and I received almost only powder - - -
Lilyan B.
purchased on 15/12/2022
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Answer from
321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
Delivery longer than expected and lower quality product ... Perhaps a victim of its success! In any case, I've been disappointed with my order for several weeks now ... I'm thinking of changing site ...
Mélanie M.
purchased on 13/12/2022
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Answer from
321cbd
Thank you for your feedback. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
3/5
★★★☆☆
The products on offer are of high quality and reasonably priced. On the other hand, delivery could do with a little boost, as 24 to 48 hours is not the case, and that's a shame... I'm going on vacation without my order...
Justine C.
purchased on 12/12/2022
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Answer from
321cbd
Hello and thank you for your comment. Your package was picked up by our carrier on December 19, 2022. According to the colissimo tracking system, your package was delivered on Saturday December 21st. Delivery in 48H is effective from the moment your order has the status shipped. Delivery times have therefore been respected. The 321 CBD team
3/5
★★★☆☆
You should suggest a "fattier" resin such as Afghan CBN CBL.
Côme
purchased on 09/12/2022
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Answer from
321cbd
Hello and thank you for your comment. We will pass on your comments to the relevant department in order to continue satisfying our customers.
3/5
★★★☆☆
Fast delivery. Correct product quality. However, the photos of the products on the site do not correspond with reality.
Francky
purchased on 08/12/2022
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction. The 321 CBD team
3/5
★★★☆☆
The film that protects the resin is stuck to it, and there's no way to remove it without cutting the edges of the resin. Too much loss
Yassit S.
purchased on 06/12/2022
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Answer from
321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
3/5
★★★☆☆
Quality not at all up to scratch, otherwise delivery ok
Franck
purchased on 05/12/2022
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Answer from
321cbd
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
2/5
★★☆☆☆
2g large branch
Tony S.
purchased on 24/11/2022
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Answer from
321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
3/5
★★★☆☆
Not enough time to evaluate the product.
Loic J.
purchased on 12/11/2022
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Answer from
321cbd
Hello and thank you for your comment. As customer satisfaction is our priority, we invite you to post a new review once the product has been tested and perhaps approved. The 321 CBD team
3/5
★★★☆☆
15 days for a delivery that was supposed to be made in 48 hours (as advertised on the site) But the quality of the products is good.
Sephora B.
purchased on 10/11/2022
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Answer from
321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
3/5
★★★☆☆
I ordered what I thought were Asteroid planet heads, thinking I'd discover the same type of product as the heads I usually order, but it's unbearable. My pleasure is to smoke a relaxing cigarette in the evening, but I'm very disappointed.
François C.
purchased on 02/11/2022
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Answer from
321cbd
Hello and thank you for your comment. As indicated in the description of our comet asteroids, this product is to be consumed either as an infusion or by vaporizer and therefore with a suitable vaporizer. This product is not intended for smoking. Please note that not all stores offer the same products, and that it's important to read the product description.
3/5
★★★☆☆
Recently there have been delivery problems. I had to send a message on the site to ask when my order of 3 11 2022 would be delivered because on 7 11 2022 still nothing. As if by chance, following my message, the order was delivered 48 hours later. This is not the first time whereas before (I've been ordering for 2 years) there was no problem. The quality has also become variable. Before, there were always beautiful flower heads, but now there are far fewer. The heads are often small. Apart from that, it's still the cheapest I-commerce site on the market.
Fabrice U.
purchased on 01/11/2022
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Answer from
321cbd
Hello and thank you for your comment. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our guests' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The 321CBD team
3/5
★★★☆☆
A slightly long delay, I find a strange smell in the black afghan, I'm on it.
Rodolph
purchased on 01/11/2022
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Answer from
321cbd
Hello, Thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. We have recently changed our supplier, in order to offer you a better quality resin, which is why this one looks different from the previous one. Don't worry, it's Super Afghan resin you've received. However, if you find that it's not drying properly, you can leave it in the open air for a few days. The photo on our website is currently being updated and will be modified in the next few days. The 321CBD team
3/5
★★★☆☆
Bonsoir c'est très bien arriver j'aime bien son goût mais manque de promo vue que ces bientôt Noël merci pour la prochaine de faire des cadeaux bonne continuation
Santeramo D.
purchased on 01/11/2022
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Answer from
321cbd
Hello and thank you for your comment. We're delighted to hear about your satisfaction and that you benefited from our welcome offer of 10% off your first order. We regularly propose offers on our website and you will be informed by email or SMS. See you soon on 321 CBD 🙂
2/5
★★☆☆☆
10 days delivery time
Sabrina A.
purchased on 31/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
3/5
★★★☆☆
Hello The package was damaged and the waterproof bag with the herb had a hole in it and it smelled strong. The CBD liquid box was also damaged but not the bottle. Bad delivery man.
Client
purchased on 30/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We're sorry to hear that your experience was disappointing, and we really appreciate you bringing this problem to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order.
3/5
★★★☆☆
Package took more than 48 hours to arrive
Nathalie C.
purchased on 29/10/2022
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Answer from
321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
3/5
★★★☆☆
Not a bad product even if it's not at the same level as French Natura. On the other hand, it's still expensive for the net. I ordered because it was 50% off, otherwise I wouldn't have ordered. It's cheaper in the store in my town because I get 10% on every order and every time I buy 15g they give me 5g. So I always get 20gr for 54? (60? minus 10%).
Jeremy
purchased on 29/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We offer a loyalty program on our website in which for every validated order (excluding promotional offers), you receive 1? in rewards for every 10? purchased. These rewards can then be deducted from your next order. What's more, we're also offering 5g free on our 20g packs. So when you buy a 20g flower, you get 5g free. The 321CBD team
2/5
★★☆☆☆
Average flower quality, almost non-existent taste, and too powerful.
Ganeul
purchased on 28/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We invite you to write to our customer service, if you notice any anomaly upon receipt of your package, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter when receiving your order. The 321CBD team
3/5
★★★☆☆
Disappointed by the delivery with 1 holiday that took 7 days to arrive
David F.
purchased on 27/10/2022
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Answer from
321cbd
Hello and thank you for your comment. Our carrier guarantees 48-hour deliveries in mainland France. However, during busy periods (sales, holidays, promotional periods, etc...) a slight delay may occur in certain regions, for which we apologize. During special offers or promotions on the site, delivery times may be extended due to the large number of orders to be processed. The 321CBD team
2/5
★★☆☆☆
Unfortunately this bad note is not really for 321CBD, but for the carrier (GLS). I'm having my order delivered in Germany and the delivery, initially scheduled for Friday 04, is postponed every day for the following day. Let's see if it arrives tomorrow, or if there will be a fourth postponement... !
Raph
purchased on 27/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention. The 321CBD team
3/5
★★★☆☆
Fast delivery,discreet,but disappointed with the quality of the flowers,small heads and very dry,almost crumbs.second time this has happened to me!!!!
Alighieri V.
purchased on 20/10/2022
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Answer from
321cbd
Hello and thank you for your comment. We invite you to write to our customer service, if you notice any anomaly upon receipt of your package, accompanied by a photo of the product received. Our customer service is always available for any anomalies encountered upon receipt of your order. The 321 CBD team
3/5
★★★☆☆
I find the quantities smaller and smaller, even though I always take the same grammage.
Armony V.
purchased on 15/10/2022
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Answer from
321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
3/5
★★★☆☆
Delivery a bit long! Information on product consumption and quantity very hard to find. In short, it's empiricism that counts! Otherwise a quality and effective product!
Franville J.
purchased on 15/10/2022
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Answer from
321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests.
2/5
★★☆☆☆
I ordered oil for my aches and pains and for my sleep. One of 5% zero effect, another of 15% slightly better for aches and pains with 30 drops in one dose. Expensive for not much
Joel R.
purchased on 06/10/2022
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Answer from
321cbd
Thank you for your comment and we are sorry to hear that our products are not suitable for you. However, we would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, as each person reacts differently to CBD.
2/5
★★☆☆☆
CBD flowers delivered far too dry, very weak taste (perhaps this explains why). Disappointing.
Alex
purchased on 06/10/2022
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Answer from
321cbd
Thank you for your feedback. We are sorry to hear that your experience was disappointing, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321CBD team
3/5
★★★☆☆
Disappointed by the taste
Stephen B.
purchased on 05/10/2022
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Answer from
321cbd
Thank you for your comment. We are sorry that your first order on our website did not convince you. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team
3/5
★★★☆☆
I came across a relatively dry product
Sebastien H.
purchased on 30/09/2022
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Answer from
321cbd
We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
3/5
★★★☆☆
I used to get 50% off quite regularly. That's why I used to order from 321cbd. This is no longer the case, so I'm thinking of going to another retailer.
Stephanie B.
purchased on 26/09/2022
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Answer from
321cbd
Thank you for your comment. When there are offers on our website, you will be informed by e-mail or SMS. The next offers should arrive soon 🙂
2/5
★★☆☆☆
Disappointed with this order! I order often because I love your products but this is the 2nd order I've had a problem with. My first problem was solved magnificently with a free 25g bag of ringo's gift. There are a LOT of branches on this order... On previous orders, what I liked was that the sorting and pruning were perfect! It's a shame
Lara G.
purchased on 17/09/2022
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Answer from
321cbd
Hello, please write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service department is always available to help you with any anomalies you may encounter when receiving your order.