/10
★★★★★
based on 3467 published reviews
★★★★★
based on 3467 published reviews
Latest customer reviews
3/5
★★★☆☆
Order still not received since September 6.... I'm disappointed, which explains the stars. But we have to be honest, this problem of late reception is rare, I've been a customer for a long time and I've never had such a long wait for reception. Very good site and quick telephone response. I was delivered on the 18th.
Sylvie A.
purchased on 06/09/2023
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Answer from
321cbd
Hello and thank you for your comment. We are sorry to hear that you have not yet received your parcel. If your parcel has not been delivered by the end of the day, please contact our customer service department to find a solution together. Thank you for being one of our customers and for your trust. The 321 CBD team
5/5
★★★★★
Since the confinement I order from 321CBD! Satisfied with the products and prices! I regularly recommend and often sponsor friends, who in turn become loyal customers. It's proof that there's something in it for you!
VÉro
purchased on 06/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Your satisfaction is our priority and it warms our hearts to read a nice review like yours. It's our customers who enable us to constantly improve. The 321 CBD team
3/5
★★★☆☆
Good flowers but the delivery took 10 days against the 48h announced. So don't count on the 48h during the sales period, don't be in a hurry (this delay is observed at every sale).
Aurelie B.
purchased on 06/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Indeed, when we propose offers the delivery in 48h cannot unfortunately be guaranteed considering the affluence of the orders. Our team is doing its utmost to ensure that such a long delay does not happen again. We are delighted that you are enjoying our products. The 321 CBD team
5/5
★★★★★
Serious company that listens to its customers and gives good advice. Products with perfect value for money.
Laetitia E.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
1/5
★☆☆☆☆
Too much time between order and delivery. Ordered on 4/09/2023 and on 16/09/2023 still received nothing.
José P.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48h delivery time cannot be guaranteed due to the high number of orders. We apologize for any inconvenience this may cause, and our team is doing everything in its power to ensure that this does not happen again in the future. The 321 CBD team
5/5
★★★★★
A fast, efficient company I've never been disappointed.
Jean-charles H.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
5/5
★★★★★
Still a very good product, even if I had to wait a little longer.
Guiffard Y.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. We are committed to satisfying you with quality products and are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
Fast shipping and regular promotions
Flou
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
1/5
★☆☆☆☆
Hello, 48h delivery according to the site, order placed on September 4, 2023, today is September 16, 2023, still no news. I asked for a commercial gesture, a 10% voucher that can't be combined with other promotions...I place my orders when there's a 40 or 50% discount, so the commercial gesture is useless. I would have preferred 1g of another product to test. In short, this was my first test on this site, and therefore my last. Hoping to receive my order one day... Yours sincerely
Client
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48h delivery time cannot be guaranteed due to the high number of orders. Your order was delivered to your letterbox on 16/09/2023 and we hope you received it safely. We apologize for this inconvenience, and our team is doing everything in its power to ensure that this does not happen again in the future. The 321 CBD team
1/5
★☆☆☆☆
Tro long no compensation other than a 10% code wowhhh for a 10-day delay
Emilien D.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. Our customer service team has contacted you several times to explain the situation and why delivery times have unfortunately been extended. Our team is doing everything in its power to ensure that such an inconvenience does not recur in the future. We apologize for this inconvenience, which is why we have offered you 10% off your next order. The 321 CBD team
5/5
★★★★★
I have been a 321 cbd customer for a long time, and I appreciated the responsiveness of customer service this time, as there was a slight delay in my order. To make up for this inconvenience I received a supplement which pleasantly surprised me. The product quality is consistent and good. I recommend 321 cbd
Bdeuxp
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. We would like to thank you for your positive feedback. We are delighted to hear that you are satisfied with our services and products. We always do our utmost to satisfy our customers. The 321 CBD team
5/5
★★★★★
The quality is always there. We can't wait for the 70% promotions that have long since expired.
Client
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
1/5
★☆☆☆☆
Meine Ware ist nicht angekommen! Ich bestelle nie wieder.
Raphael B.
purchased on 05/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Our customer service has contacted you to inform you that the parcel was delivered on 08.09.2023 against signature to the address provided. If you have not received the parcel, please contact our carrier GLS to initiate an investigation. Your 321 CBD team
5/5
★★★★★
Fast, nothing to say
Xavier L.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
Choice and fast delivery excellent product
Denis B.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services and products. The 321 CBD team
5/5
★★★★★
A sick dog who is better thanks to CBD joint pain Me fibromyalgia, better thanks to CBD I share with people I see
Genevieve G.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment. We are delighted to hear that your dog is feeling better and that you have also found happiness in our products. The 321 CBD team
5/5
★★★★★
Easy ordering, clear and simple website, fast and careful shipping. Everything is as described and meets my expectations.
S56
purchased on 04/09/2023
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Answer from
321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
Very good products, several people around me are very happy with them.
Clémentine B.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products and that they meet your expectations. The 321 CBD team
5/5
★★★★★
Compliant order, delivery times respected...
Gilles D.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
What's in it for me?
Très S.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
Always very satisfied, promotions that allow me to take advantage of the products, the quality and the speed of delivery. Don't change a thing.
Marie H.
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The 321 CBD team
5/5
★★★★★
Product and delivery time: top!
Cedric
purchased on 04/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to share your opinion. We are delighted to hear of your satisfaction and thank you for your trust. The 321 CBD team
5/5
★★★★★
Fast delivery. Good product. And, always, useful product information.
Chantal
purchased on 04/09/2023
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Answer from
321cbd
Hello, Thank you for sharing your positive experience with us and we are delighted to hear of your satisfaction. The 321 CBD team
5/5
★★★★★
I found what I needed for my health problems. The only negative point is that when you receive your parcel everything is open and has leaked, and you have no contact to be able to communicate problems with your parcels.
V.
purchased on 02/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment. If you encounter a problem when receiving your parcel, you can contact us either by phone, by chat, or by email via the "contact us" tab. You can also add an attachment to your message. Our after-sales service is always available to respond to your requests. The 321 CBD team
1/5
★☆☆☆☆
Order placed on 05-09-2023 , we are currently on 13-09-2023 and I still have not received anything although it says delivery in 24-48h! the carrier site says: "Your Colissimo will soon be entrusted to us! It is currently being prepared by your sender. As soon as we receive it, you can track its progress here. If you have any questions, please contact your sender or their customer service department."
Yoann G.
purchased on 02/09/2023
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Answer from
321cbd
Hello and thank you for your comment. Due to the large number of orders for our latest offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We apologize for this inconvenience, but our teams are doing their utmost to ensure that you receive your order as quickly as possible. The 321 CBD team
3/5
★★★☆☆
Regular customer since 2021, very good site, good quality products, discounts and reductions are a little discreet and lack visibility. Error on my latest order, I've been waiting a week to receive it ...
Piron T.
purchased on 02/09/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. We are delighted to hear that you are satisfied with our products. We are constantly working to offer you exceptional product quality. Concerning your order, due to the large number of orders during our last offers, a delay may have been observed in the preparation and shipment of orders. We apologize for this inconvenience, and our teams are doing everything in their power to ensure that your parcel reaches you as quickly as possible. The 321 CBD team
5/5
★★★★★
I am very satisfied with your products, thank you.
Clémentine B.
purchased on 01/09/2023
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Answer from
321cbd
Hello and thank you for your comment. We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products. The 321 CBD team
5/5
★★★★★
Very good! During an order, we received one product less. We reported it. The team was very responsive and there were no worries. The products are of good quality. Orders arrive quickly. We are very satisfied! We recommend it!
Pauline M.
purchased on 01/09/2023
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Answer from
321cbd
Hello, The entire 321 CBD team would like to thank you for your kind feedback. We are delighted to read that you particularly appreciated the professionalism and kindness of our teams. The 321 CBD team
5/5
★★★★★
I recommend it, quality and delivery on time.
Cyril D.
purchased on 01/09/2023
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Answer from
321cbd
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The 321 CBD team
1/5
★☆☆☆☆
Very dissatisfied, 2nd order on 06/09/23 10h24, we are on 11/09/2023 still no delivery You do not keep your commitments
Carole B.
purchased on 31/08/2023
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Answer from
321cbd
Hello and thank you for taking the time to post your review. Due to the high demand for our latest Back-to-School offers, there has been a delay in the preparation and dispatch of orders. When we propose offers on our online store, and as indicated on our website, the 48-hour delivery time cannot be guaranteed due to the high volume of orders. We do our utmost to ensure that your order is delivered as quickly as possible and apologize for any inconvenience caused. As customer satisfaction is our top priority, all complaints are forwarded to the appropriate department so that we can always listen to our customers' needs and requests. The 321 CBD team